Home › M › Metro Cash And Carry Customer Care No. 1860 266 2010

Metro Cash And Carry Customer Care No. 1860 266 2010

Updated on Monday, 6 July 2026 - 5:15pm
Organization: 
All India Number(s): 
  • 1860 266 2010 (For Customer Support, 9am-9pm)
Website: 
Official Website
iOS App: 
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Android App: 
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IVRS Menu

Please select your preferred language:

  • Press 1: For information on registration
  • Press 2: For information on stock availability
  • Press 3: For information on price enquiry
  • Press 4: For complaints
  • Press 5: For general enquiries

After selecting the above options, call will be transferred to the Customer Care Executive.

Email

  • metro [dot] care [at] ril [dot] com (For Customer Care)

Important Links

Store Locator

Sr No. Location Contact No. Timing Address
(Metro Cash and Carry India Limited)
Karnataka
1 Yeshwantpur 9364110063 6am-10pm Survey No. 26/3, 'A' Block, Industrial Suburbs, Subramanyanagar, Ward No. 9, Bangalore - 560055
2 Kanakpura 9364099534 6am-10pm 18/1,18/2A1, Konankunte Village, Uttrahalli Hobli, Kanakapura Road, Bangalore South - 560062
3 Hosur Road 8660506453 6am-10pm Survey No. 33/1A, Bertana Agrahara, Begur Hobli, Hosur Main Road, Bengaluru - 560100
4 Binnypet, ETA Mall 9364105233 8am-10pm Municipal No. 1/1-1, 1/1-2 & 1/1-3, Hosakere Road, Ward No. 121, Binny Pet, Bangalore - 560023
5 Whitefield 9364105305 6am-10pm 18/1,18/2A1, Konankunte Village, Uttrahalli Hobli, Kanakapura Road, Bangalore South - 560062
6 Mysore Road - 6am-10pm Survey No. 36/2B, Pattanagere Village, Kengeri Hobli, Bangalore South Taluk, Bangalore - 560059
7 Hubli 9986835034 10am-9pm Block No. 45-49, Opposite Amargol Bus Stop, P B Road, Navanagar, Hubli - 580025
8 Tumkur 8792515342 10am-9pm Mandipete Main Road, Mandipete, Vinoda Talkies Compound, Tumkuru - 572101
Telangana
9 Kukatpally 9398515185 6am-10pm Survey No. 133 to 140, Moosapet, Balanagar Mandal, Hyderabad - 500072
10 Uppal 9364099542 7am-10pm Survey No. 588/1 & 591/1, Uppal Khalsa Village, Uppal Mandal, Ranga Reddy District, Hyderabad - 500039
11 Shamshabad 7799794834 9am-10pm Survey No. 262, Gaganpahad Village, Rajendra Nagar Mandal, Hyderabad - 500052
12 Kompally 9364105265 8am-10pm Near Suchitra Junction, Beside Hyundai Service Centre, Medchal Road, Nagpur Highway, Hyderabad - 500055
Andhra Pradesh
13 Vijayawada 9364110129 9am-9pm Survey No. 25, Mogalrajpuram, NTR District, Vijayawada - 520010
14 Guntur 9281419745 9am-9pm Survey No. 447/2, Door No. 15-13-30, Manipuram Bridge, Mangalagiri Road, Opposite Indian Oil Petrol Bunk, Guntur - 522001
15 Vizag 9381155411 10am-10pm Survey No. 165/P, Marika Valasa, Paradesipalam Village, Madhurawada, Vishakapatnam - 530048
Maharashtra
16 Bhandup - 9am-9pm B 372/1 to 372/65, LBS Marg, Kanjur Village, Near Neptune Mall, Bhandup West - 400078
17 Borivali 8291949991 7am-10pm Kanakia Spaces, Western Edge 1, Western Express Highway, Opposite Magathane Bus Depot, Borivali West, Mumbai - 400066
18 Malad 9321584776, 9364110822 - Building No.3, Ground, 1st & Part of 2nd Floor, CTS No. 1406 A/28A, Malad West, Mumbai - 400064
19 Nashik 9607937443 9am-9pm Survey No. 844, Tapovan Road, Off Nashik Pune Highway, Nashik - 422011
Gujarat
20 Surat 9364105297 10am-10pm Sub-Plot No.2, Final Plot No. 37, Block No.188, VIP Road, Village Althana, Opposite Shagun Villa Apartment, Surat - 395017
22 Ahmedabad 9364105324 10am-8:30pm 278, Plot No. 54, Village Sarkhej, Taluka Vejalpur District, Near Shantipura Circle, Ahmedabad - 382210
Rajasthan
21 Jaipur 9364105390 9am-9pm Plot No. A-118, B-119 & B-120, Vishwakarma Industrial Area, Road No. 9, Sikar Road, Jaipur, Rajasthan - 302013
Punjab
23 Zirakpur 9364105380 9am-8:30pm Hadbast No. 44-46, Village Lohgarh, Tehsil Derabassi, S.A.S Nagar Mohali, Punjab - 140603
24 Jalandhar 9364109907 10am-9pm Hadh Bast No. 18, Near Pathankot Bye Pass, Village Reru, Jalandhar, Punjab - 144004
25 Amritsar 9364109934 10am-9pm Hadbast No. 282, Village Rekhshikargarh Tehsil, Near Fatehgarh Churian Road, Amritsar, Punjab - 143001
Madhya Pradesh
26 Indore 9364110238 9am-9pm Near Niranjanpur, Dewas Naka, MR11, Village Pipliya Kumhar, Indore, Madhya Pradesh, India - 452010
New Delhi
27 Shahdara 9364109889 7am-9:30pm Unity One Mall, Plot No. 29-31, Central Business District, Shahdara, New Delhi - 110032
28 Seelampur 9364109950 10am-9:30pm -
Uttar Pradesh
29 Meerut 8660506889 10am-8:30pm Plot No. E1, Rishi Nagar, Baghpat Road, Maliyana, Meerut - 250002
30 Lucknow 9364109957 9am-8:30pm Khasra No. 179, 259, 260 and 277, BBD Green City, Near BBD University, New Gomti Nagar, Faizabad Road, Lucknow - 226028
31 Ghaziabad 9364109972 10am-8pm Sector 13, Bulandshahr Road Industrial Area, Near Bikanervala Restaurant, Lalkuan, Ghaziabad (U.P.) - 201009
West Bengal
32 Kolkata 9364110039 6am-10pm Premises No. 322, Mouza Barakhola, JL No. 21, On E.M. Bypass, Jadavpur [East], Kolkata

For Complaint

  • For any query/complaint, you can contact to the customer support team.
  • If your query is not resolved within 7 days then you can mail to the officer given below:
    Designation: Grievance Officer
    Email: headcs [dot] metro [at] ril [dot] com

Return/Refund And Warranty

  • For any query/complaint, you can contact to the customer support team.
  • You can exchange/return the product within 14 days from the date of purchase.
  • Refund will be issued in form of store credit only.
  • Warranty can be claimed as per company's terms & conditions .
  • For more information, please read .

Office Addresses

Sr No. Office Address
(Metro Cash and Carry India Limited)
1 Registered Office Floor- 4, Plot- 298/302, Court House, Lokmanya Tilak Marg, Kalbadevi, Mumbai - 400002, Maharashtra
2 Corporate Office Building No. 1, Khata No. 26/3, Subramanya Nagar, Ward No. 66, West Zone, Bangalore - 560055, Karnataka

Social Sites

Parent Article: 
Reliance Retail Customer Care No. 1800 891 0001