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Messenger Customer Care

Updated on Thursday, 5 March 2026 - 5:02pm
Website: 
Official Website
iOS App: 
Messenger
Android App: 
Messenger

There is No Customer Care Number

Help Centre

Help Centre
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  • Step 1: Open Facebook Messenger on the web or mobile app and log in to your account.
  • Step 2: Click your profile picture icon in the top-right corner.
  • Step 3: Select "Help & support" from the dropdown.
  • Step 4: Click "Help Center" to browse topics or use the search bar for issues like passwords, privacy, or account problems.

Account Management

How to Manage your Account

You can manage your Messenger account through the following steps mentioned below :

  • Step 1: Open the Account Management section .
  • Step 2: Choose the option related to your issue and follow the instructions provided .
    Manage your Account
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Blocking, Reporting and Deleting

You can block, report, or delete someone on Messenger by following these steps:

  • Step 1: Click on Account Management.
  • Step 2: Select Blocking, Reporting and Deleting.
  • Step 3: Choose your issue and follow the instructions.
    Blocking, Reporting and Deleting
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Report a Problem

If you are facing any issue on Messenger:
  • Step 1: Go to Account Management.
  • Step 2: Click Fix a Problem.
  • Step 3: Follow the steps listed for your specific issue.
    Fix a Problem
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Privacy & Safety

  • Tap the three-line menu (bottom-right on mobile).
  • Tap the gear icon (Settings). Scroll to Privacy & Safety to manage options such as:
    • Message delivery, Active status, Blocked contacts
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Location Sharing

  • You can share your location on Messenger through the Location Sharing option inside a chat.
    Location Sharing
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Headquarter

Facebook Messenger
1 Hacker Way, Menlo Park,
California, 94025, USA

Social Sites

Comments

Sun, 16/06/2024 - 5:56pm — Peninah korir (not verified)

Hacked messenger account

My messenger account has been hacked.
I can't login.passworg was changed nand the email.
User name.peninah korir

Thu, 04/04/2024 - 12:02pm — Rajangam (not verified)

Message

Dear sir
For past 10 days my messenger is not working inspite of reinstalling several times as such iam unable to receive or send messages.
Kindly do the needful at the earliest

Rgds,
R.Rajangam

Wed, 12/06/2024 - 1:48pm — Akash lakhwale (not verified)

I couldn't send msg

My messanger is nt working
I couldn't send msg
I couldn't send msg

Fri, 29/12/2023 - 5:22pm — govind suman (not verified)

fraud girl account name sgt linda susan

a girl have 40-50 fb account and she is forced me for parcel payment and i have report her account but stil her account is active and she forcing me to pay 1.25 lacs rupee.she is so clever female she is tells she is from usa and she is live in syria for peacekeeping there in military camp .she work there as army nurse and she is orphan she want to left that place beause of a lot of soldier death she want to come here at india for bussness and living here and for this she sent a parcle of dollar bag .now this way she make lot of financial fraud

Wed, 08/09/2021 - 1:44pm — Sakendra yadav (not verified)

I forget password

I have forgotten the password of my fb account and I am not getting the code neither mobile no. But neither can you match my account information on gmail id then help me plz help me

Sun, 05/07/2020 - 5:34pm — Joginder kataria (not verified)

Facebook messenger problem

Sir I received massage but not send massage through facebook mesenger

Fri, 03/03/2023 - 8:21pm — Anonymous (not verified)

Chat problem

Chat problem hai and friends la msg nay sent hot and contus ny hot open

Wed, 28/06/2023 - 2:05pm — Nirav (not verified)

Message couldn’t send

I don’t send message to any one . Fix it quickly

Mon, 24/04/2023 - 10:22am — Ganesh Debnath (not verified)

Messenger

Couldn't send message

Tue, 08/11/2022 - 8:02pm — Raya Roy Chowdhury (not verified)

Messenger problem

I could not be sent message anybody. But I received message. I can call. But don't sent message. Problem running within 1month above. Suddenly message sent for hardly 2-3hour. And then could not be sent any messages.