IVRS Menu: 040-6700 6700
- Press 1: For Pharmacy
- Press 2: For Diagonistics
After selecting any of the above options, call will be transferred to a customer care executive.
Email
- wecare [at] medplusindia [dot] com (For Customer Care)
- wecare [at] medplusmart [dot] com (For Online Shopping Enquiry)
Important Link
Return/Refund And Cancellation
- For any query/complaint, you can contact customer support team.
- You can cancel your order before it is processed or dispatched.
- You can make a return request within 14 working days of delivery for eligible products.
- Refunds are processed to the original payment method and may take up to 30 working days.
- For more infomation, please read .
For Complaint
- For any complaint, you can contact customer support team.
- If your complaint is not resolved, then you can contact at the given below details:
| Sr. No. |
Service |
Email |
| 1 |
Escalation |
escalations [at] medplusindia [dot] com |
| 2 |
Service Quality |
headservicequality [at] medplusindia [dot] com |
| 3 |
Grievance Redressal |
grievanceofficer [at] medplusindia [dot] com |
Registered/Coporate Office
MedPlus Health Services Limited
H. No: 11-6-56, Survey No: 257 & 258/1,
Opp: IDPL Railway Siding Road, Moosapet,
Kukatpally, Hyderabad - 500037,
Telangana, India
Email: purchase [at] medplusindia [dot] com (Business Related Enquiries)
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