Email

• customercare [at] maxbupa [dot] com

Install App

Important Links

• Help Center
• Buy Health Insurance
• Health Network
• Customer Service
• Claim Process
• Unclaimed Amount
• Policy Login
• Careers

Branch Locator

Grievance

Step 1

• Call on customer care number 18605008888
• OR Write mail to:
  • Mr Gargi Sahu (General Manager & Grievance Redressal Officer)
  • Email: grievanceredressal [at] maxbupa [dot] com
• OR Visit Nearest Branch
• OR write Customer Service Unit
  • Address: Max Bupa Health Insurance Company Limited
    B-1/I-2, Mohan Cooperative Industrial Estate,
    Mathura Road,
    New Delhi-110044
• For Senior citizens : seniorcitizensupport [at] maxbupa [dot] com

Step 2

• If you are not satisfied with the resolutions as provided above,
  Write to Grievance Redressal Officer at:
  Email: priority [dot] services [at] maxbupa [dot] com

Step 3

• If you are not satisfied with the resolutions yet and you wish to make
  a further suggestion or a complaint, please write to
  Vikas Gujral, Director & COO - Designated Grievance Officer at
  Email: GRO [at] maxbupa [dot] com

Step 4

• If after having all above steps 1,2 and 3 you think your issue is not solved yet,
  you can address the same independently to the insurance Ombudsman Offices,
  as given below:

Insurance Ombudsmen

Corporate Office

Max Bupa Health Insurance Company
Limited, 14th Floor, Capital CyberScape,
Sector 59, Gurugram, Haryana.

Registered Office

Max House, 1 Dr. Jha Marg,
Okhla, New Delhi - 110020

Live chat

• Go to the official website
• There is a live chat option in below right corner
• Fill your details like your email id and Contact No.
• Choose type of query
• Finaly click on "submit"

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