Max Bupa Health Insurance Customer care No. 1860 500 8888

All India Number(s): 
  • 18605008888
  • 011-46096100 (Helpline No.)

Email

customercare [at] maxbupa [dot] com

Grievance

Step 1

  • Call on customer care number 18605008888
  • OR Write mail to:
    • Mr Gargi Sahu (General Manager & Grievance Redressal Officer)
    • Email: grievanceredressal [at] maxbupa [dot] com
  • OR Visit Nearest Branch
  • OR write Customer Service Unit
    • Address: Max Bupa Health Insurance Company Limited
      B-1/I-2, Mohan Cooperative Industrial Estate,
      Mathura Road,
      New Delhi-110044
  • For Senior citizens : seniorcitizensupport [at] maxbupa [dot] com

Step 2

  • If you are not satisfied with the resolutions as provided above,
    Write to Grievance Redressal Officer at:
    Email: priority [dot] services [at] maxbupa [dot] com

Step 3

  • If you are not satisfied with the resolutions yet and you wish to make
    a further suggestion or a complaint, please write to
    Vikas Gujral, Director & COO - Designated Grievance Officer at
    Email: GRO [at] maxbupa [dot] com

Step 4

  • If after having all above steps 1,2 and 3 you think your issue is not solved yet,
    you can address the same independently to the insurance Ombudsman Offices,
    as given below:

List of Insurance Ombudsmen

Office of Ombudsmen Contact Detail Mail Fax Address Area of Jurisdiction
Ahmedabad 079-27545441 bimalokpal [dot] ahmedabad [at] gbic [dot] co [dot] in 079- 27546142 Insurance Ombudsman,
Office of the Insurance Ombudsman,
2nd Floor, Ambica House, Nr. C.U.
Shah College, Ashram Road,
AHMEDABAD- 380 014
State of Gujarat and Union Territories of Dadra & Nagar
Haveli and Daman and Diu
Bengaluru 080-26652049
080- 26652048
bimalokpal [dot] bengaluru [at] gbic [dot] co [dot] in   Insurance Ombudsman,
Office of the Insurance
Ombudsman ,19/19,Jeevan
Soudha Building , Ground
Floor, 24th Main, JP Nagar
First Phase,
Bengaluru–560 025
State of Karnataka
Bhopal 0755-2769201
0755-2769202
bimalokpal [dot] bhopal [at] gbic [dot] co [dot] in 0755-2769203, Insurance Ombudsman,
Office of the Insurance Ombudsman, Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel, Near
New Market,
BHOPAL(M.P.)-462 023.
State of Madhya Pradesh & Chhattisgarh
Bhubneshwar 0674-2596455, bimalokpal [dot] bhubaneswar [at] gbic [dot] co [dot] in 0674-2596003 Insurance Ombudsman,
Office of the Insurance Ombudsman, 62, Forest Park,
Bhubaneshwar-751 009.
State of Odisha
Chandigarh 0172-2706468
0172-2772101
bimalokpal [dot] chandigarh [at] gbic [dot] coin 0172-2708274 Insurance Ombudsman,
Office of the Insurance Ombudsman, S.C.O. No.101-103, 2nd Floor, Batra Building. Sector 17-D,
CHANDIGARH - 160017
States of Punjab, Haryana, Himachal Pradesh, Jammu &
Kashmir and Union territory of Chandigarh
Chennai 044-24333668
044-2433 5284
bimalokpal [dot] chennai [at] gbic [dot] co [dot] in 044-24333664 Insurance Ombudsman,
Office of the Insurance Ombudsman, Fathl ma Akhtar Court, 4th Floor, 453 (old 312), Anna Salai, Teynampet,
CHENNAI-600 018.
State of Tamil Nadu and Union Territories
Pondicherry Town and Karaikal
(which are part of Union Territory of Pondicherry)
New Delhi 011-23234057
011- 23232037
bimalokpal [dot] delhi [at] gbic [dot] co [dot] in 011-23230858 Insurance Ombudsman,
Office of the Insurance Ombudsman, 2/2 A, Universal Insurance Bldg., Asaf All Road, NEW DELHI-110 002.
State of Delhi
Guwahati 0361-2132204
0361-2132205
bimalokpal [dot] guwahati [at] gbic [dot] co [dot] in 0361-2732937 Insurance Ombudsman,
Office of the Insurance Ombudsman, "Jeevan Nivesh", 5th Floor, Near Panbazar Overbridge, S.S. Road
GUWAHAT1-781 001
(ASSAM).
States of Assam, Meghalaya, Manipur, Mizoram,
Arunachal Pradesh, Nagaland and Tripura
Hyderabad 040-65504123
040- 23312122,
bimalokpal [dot] hyderabad [at] gbic [dot] co [dot] in 040-23376599, Insurance Ombudsman,
Office of the Insurance Ombudsman, 6-2-46, Ist Floor, Moin Court, A.C. Guards, Lakdi-Ka-Pool,
States of Andhra Pradesh, Telangana and Union
Territory of Yanam which is a part of Union Territory of
Pondicherry
Jaipur 0141-2740363 bimalokpal [dot] jaipur [at] gbic [dot] co [dot] in   Office of the Insurance Ombudsman, Jeevan Nidhi - II Bldg., Gr. Floor, Bhawani Singh Marg,
Jaipur -302 005.
State of Rajasthan
Kochi 0484-2358759
0484-2359338
bimalokpal [dot] ernakulam [at] ecoi [dot] co [dot] in 0484-2359336 Insurance Ombudsman,
Office of the Insurance Ombudsman, 2nd Floor, CC 27/2603, Pulinat Bldg., Opp. Cochin Shipyard, M.G.
Road ,
ERNAKULAM - 8 1 5 .
State of Kerala and Union Territory of
(a) Lakshadweep
(b) Mahe - a part of Union Territory of Pondicherry
Kolkata 033-22124339
033-22124339
bimalokpal [dot] kolkata [at] gbic [dot] co [dot] in 033-22124341 Insurance Ombudsman,
Office of the Insurance Ombudsman, 4th Floor, Hindusthan Bldg. Annexe, 4, C.R.Avenue,
Kolkatta - 700 072.
States of West Bengal, Sikkim and Union Territories of
Andaman & Nicobar Islands
Lucknow 0522-2231331
0522-2231330
bimalokpal [dot] lucknow [at] gbic [dot] co [dot] in 0522-2231310 Insurance Ombudsman,
Office of the Insurance Ombudsman, Jeevan Bhawan, Phase-2, 6th Floor, Nawal Kishore Road,
Hazaratganj, LUCKNOW-226 001.
Districts of Uttar Pradesh:
Lalltpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot,
Allahabad,Mirzapur, Sonbhabdra ,Fatehpur,
Pratapgarh, Jaunpur,Veranasi, Jalaun, Kanpur, Lucknow,
Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki,
Raebareli, Sravasti, Gonda, Falzabad, Amethl,
Kaushambi ,Balrampur,Basil , Arnbedkamagar,
Sultanpur, Maharajganj, Santkabimagar, Azamgarh,
Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur,
Chandauli, Ballia, Sidharathna
Mumbai 022-26106960
022- 26106552
bimalokpal [dot] mumbai [at] gbic [dot] co [dot] in   Insurance Ombudsman,
Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S.V. Road, Santacruz(W),
MUMBAI-400 054.
States of Goa. And Mumbal Metropolitan Region
excluding Areas of Navi Mumbal & Thane
Noida 0120-2514250
0120-2514252
0120-2514253
bimalokpal [dot] noida [at] gbic [dot] co [dot] in   Insurance Ombudsman,
Office of the Insurance ombudsman, bhagwan sahai palace, 4th floor, Main Road, Naya Bans, Sec 15 G.B.
Nagar, Noida - 201301.
State of Uttarakhand and the following Districts of State
of Uttar Pradesh:- Agra, Aligarh, Bagpat, Bareilly, Bijnor,
Budaun, Bulandshehar, Etah, Kanooj, Mainpuri,
Mathura, Meerut, Moradabad, Muzaffarnagar, Auraiya,
Pilibhit, Etawah, Farrukhabad, Firozabad, Gautam
Buddha Nagar, Ghaziabad , Kasganj , Hardoi ,
Shahjahanpur, Hapur, Shamli, Rampur, Sambhal,
Amroha, Hathras, Kanshiram Nagar, Saharanpur
Patna 0612-2680952 bimalokpal [dot] patna [at] gbic [dot] co [dot] in.   Insurance Ombudsman,
Office of the Insurance ombudsman, Kalpana Arcade Building, 1st Floor, Bazar Samiti Road, Bahadurpur,
Patna 800 006.
States of Bihar and Jharkhand
Pune 020-32341320, bimalokpal [dot] pune [at] gbic [dot] co [dot] in   Insurance Ombudsman,
Office of the Insurance Ombudsman, Jeevan Darshan Bldg., 2nd Floor, C.T.S. No.s. 195 to 198, N.C.
Kelkar Road, Narayan Peth, Pune - 411 030.
State of Maharashtra, Areas of Navi Mumbai and Thane
but excluding Mumbal Metropolitan Region

Offices Of The Governing Body Of Insurance Council

  • Smt. Ramma.Bhasin, Secretary General 3rd Floor, Jeevan Seva Annexe,
    S.V. Road, Santacruz(W),
    MUMBAI - 400 021
    Tel:022-26106889/6671
    Fax : 022-26106949
    Email- inscoun [at] gbic [dot] co [dot] in

  • Shri. Y. R. Raigar, The Secretary 3' Floor, Jeevan Seva Annexe,
    S.V. Road, Santacruz(W),
    MUMBAI - 400 021.
    Tel :022-26106980
    Fax : 022-26106949

Branch Office

Hyderabad

Max Bupa Health Insurance Company Limited,
Dno- 10-5-11/12,
FK Regency–2ND Floor, Masab Tank,
Banjara hills, Road no 1,
Land Mark–Beside Balaji Grand Bazar,
Hyderabad 500028,
Telangana
Phone: 040-33251300

Chennai Max Bupa Health Insurance Company Limited,
Ampa Manor,
107/2, Nelson Manickam Road,
Aminjikarai,
Chennai - 600029
Phone : 044-66782800
Pune

Max Bupa Health Insurance Company Limited,
City Mall,4th Floor,
415 A/B/C, 132/B/1,
Plot No. 1, Ganeshkhind Road,
Near University Circle, Pune - 411007,
Phone: 020-67444300

Santacruz Mumbai

Max Bupa Health Insurance Company Limited,
Ramee Emerald II, 3rd Floor,
C.S. No.G-571, F.P. Linking Road,
Santacruz W, Mumbai - 400054
Phone: 022-68624900

Bangalore

Max Bupa Health Insurance Company Limited,
Vaishnavi Silicon Terrace, 30/1,
Hosur Main Road, Adugodi,
Opp. Prestige Acropolis,
Bangalore - 560095,
Phone: 080-30535800

Delhi

Max Bupa Health Insurance Company Limited,
39, 3rd Floor Pusa Road,
WEA Karol Bagh,
New Delhi - 110005,
Phone: 011-61291900

Surat

Max Bupa Health Insurance Company Limited,
501-A, Fifth Floor,
International Trade Center(ITC),
Majura Gate Junction,
Ring Road, SuratGujarat-395002,
Phone: 0261-6188400

Jaipur

Max Bupa Health Insurance Company Limited,
Shop no 209, 210, 211,
2nd Floor, City Mall,
Opp. Rajput Sabha, near Rajmandir,
C-Scheme, Jaipur 302001,
Phone: 0141-6611300

Ludhiana

Max Bupa Health Insurance Company Limited,
Plot No.88, 2nd Floor,
Kunal Tower, Mall Road,
Opp. AXIS Bank,
Ludhiana- Punjab- 141001,
Phone: 0161-6677000

Kochi

Max Bupa Health Insurance Company Limited,
7-B, Puthuran Plaza,
40/483 V, 
M.G Road, Kochi-682035,
Phone: 0484-6130300

Kolkata Max Bupa Health Insurance Company Limited,
Kailash Building, 1st Floor,
35/1, Jawaharlal Lal Nehru Road,
Kolkata - 700071
Phone - 033-61350300
Noida

Max Bupa Health Insurance Company Limited,
Plot No. 25 of Block K,
3rd Floor, Sector-18 Noida,
District Gautam Budh Nagar Noida,
Uttar Pradesh 201301,
Mobile No: 9582616600

Moti Nagar

Max Life Insurance C/O Max Bupa Health Insurance ,
Ist Floor, Property No.1,
DLF Industrial Area,
Motinagar, Delhi-110015,
Mobile No: 9582635500

Pitampura

Max Bupa Health Insurance Company Limited,
10th Floor,
Aggarwal Cyber Plaza - II,
Plot no - C-7, Netaji Subhash Place,
Distt. Centre, Wazirpur,
Delhi - 110034,
Mobile No: 9582214400

Karkardooma

Max Bupa Health Insurance Company Limited,
6th  Floor, Nipun Towers,
Plot No. 15,
Karkardooma Community Centre,
Delhi - 110092,
Mobile No: 9582694400

Chandigarh

Max Bupa Health Insurance Company Limited,
SCO No - 55, 56 & 57,
Sector 8-C,
Madhya Marg,
Chandigarh – 160009,
Mobile No: 9582584400

Indira Nagar

Max Bupa Health Insurance Company Limited,
1st  Floor,
'Sai Shakti', 2207, HAL Stage III,
80 Ft. Road, Kodihalli, Indranagar,
Opposite of BSNL Telephone Excahnge,
Bangalore - 560008,
Mobile No: 9582684400

Malleshwaram

Max Bupa Health Insurance Company Limited,
G R Arcade, No.223,
14th Cross, Sampaige Road,
Malleshwaram,
Bangalore - 560003
Mobile No: 9582759900

Patna

Max Bupa Health Insurance Company Limited,
Pandey Mall, 2nd Floor,
16A Frazer Road,
Patna - 800001
Mobile No: 9582481100

Mumbai Fort

Max Bupa Health Insurance Company Limited,
5J B House, 5th Floor,19,
Raghunath Dadaji (RD) Street,
Fort,Mumbai-400 001
Mobile No: 9582649900

Goa

Max Bupa Health Insurance Company Limited,
1st Floor,
Unit No. 4 & 5 Magnum Center,
M.G. Road, Panjim,
Goa - 403001
Mobile No: 9582612200

Jodhpur:

Max Bupa Health Insurance Company Limited,
5th Avenue Building,
Plot No.44/1 & 44/A,
PWD Colony Jodhpur 342001,
Mobile No: 9582092200

Thane:

Max Bupa Health Insurance Company Limited,
4B-35, 4th Floor,
Highland Corporate Center,
Kapurbavdi Junction,
Old Mumbai - Agra Road,
Thane (W), Pin 400607
Mobile No: 9582254400

Gurgaon

Max Bupa Health Insurance Company Limited,
Unit No. 102, 1st Floor,
Vipul Agora,
Mehrauli - Gurgaon Road,
Gurgaon 122001,
Mobile No: 9582516600

Lucknow Max Bupa Health Insurance Company Limited,
3rd Floor, Speed Building – 3,
Shahnajaf Road, Hazratganj,
Lucknow. U P - 226001
Phone: 0522-6659000
Mumbai Ghatkopar Max Bupa Health Insurance Company Limited,
4th Floor, Sanghavi Square Building,
MG Road, Kapol Wadi, Pant Nagar,
Ghatkopar (W),Mumbai - 400086
Phone: 022-68624800
Vadodara Max Bupa Health Insurance Company Limited,
419-A, 4th Floor, Trivia Mall,
Opposite Natubhai Circle,
Above Apollo Pharmacy,
Race Course, Vadodara -390007
Faridabad

Max Bupa Health Insurance Company Limited,
1st and 2nd Floor, Above Canara bank,
Near Green Channel Restaurant,
SCO No. 11, Sector 16,
Faridabad, Haryana 121001,
Mobile No: 9582727700

Delhi Office

Max Bupa Health Insurance Co Ltd,
A-25, First Floor, MCIE, Mathura Road,
New Delhi : 110044,
Phone: 011-33610500

Coimbatore Max Bupa Health Insurance Company Limited,
B-4, 2nd Floor, Vue Grande,
Avaram palayam Rd,
Coimbatore - 641044
Mobile No.: 8929800893
Bareilly Max Bupa Health Insurance Company Limited,
2nd Floor, Sheel Kishan Tower,
Chopla Road, Civil Lines,
Bareilly - 243001
Mobile No: 8929800894
Salem Max Bupa Health Insurance Company Limited,
1st Floor, Kandaswana Mega Mall 26,
Sarada Mega Mall, fairlands,
Salem - 636016
Mobile No: 8929800896
Kohlapur Max Bupa Health Insurance Company Limited,
Unit No 203, 2nd Floor,
Dattawad reassiance,
Near Trade Center, Kohlapur
Mobile No: 8929800898
Nasik Max Bupa Health Insurance Company Limited,
Shop No 205, 2nd Floor,
Roongta Arcade, Opp Lane No. 3 Sharanpur road,
kulkarni Garden, Pandit Colony,
Nashik, Maharashtra - 422002
Mobile No: 9873897827
Kanpur Max Bupa Health Insurance Company Limited,
16/106, 3rd Floor,
JS Tower, Mall Road,
kanpur, Uttar Pradesh - 208001
Mobile No: 9899927896
Prayagraj Max Bupa Health Insurance Company Limited,
Shop No-FF 14, 1st Floor, Vinayak Triveni Tower Building,
54-E, P.D. Tandon Road, CivilLines,
Prayagraj, Uttar Pradesh - 211001
Mobile No: 8928800895
Trichy Max Bupa Health Insurance Company Limited,
2nd Floor, Bharat Shopping mall,
Thillai Nagar, Trichirappalli,
Tamil Nadu - 620017
Mobile No: 9999034288
Pondicherry Max Bupa Health Insurance Company Limited,
2nd Floor, 72/100, Landmark Building, 100 Ft Road,
Pondicherry - 65004
Mobile No: 8929800899
Madhurai Max Bupa Health Insurance Company Limited,
1st Floor, 12/27,
ATP Tower, Madurai - 625010
Mobile No: 8929800892
Aurangabad Max Bupa Health Insurance Company Limited,
Office No. 207-208-209,
Yash Tower, 2nd floor, CTS No.13156/1,
New Rokadiya Hanuman Colony,
Aurangabad, Maharashtra - 431001
Mobile No: 9999079387
Varanasi Max Bupa Health Insurance Company Limited,
3RD Floor, D 59/105-36,
Kuber Complex,
Rathyatra Chauraha,
Varanasi, Uttar Pradesh - 221010
Mobile No: 9999078725

Important links

Claims:

Claim Procedure
Claim Forms
Claim Status

Corporate Office

Max Bupa Health Insurance Company Limited,
B-1/I-2, Mohan Cooperative Industrial Estate,
Mathura Road, New Delhi-110044 
Phone: 011-30902000
011-42919700
011-30902120
Fax: 1800-3070-3333
Email: customercare [at] maxbupa [dot] com

Registered Office

Max House, 1 Dr. Jha Marg, Okhla, New Delhi - 110020

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