Email

• opsindia [at] mashreq [dot] com (For Complaint/Feedback)

Grievance Redressal

Level 1:

• For any query/complaint, you can contact to the Nodal Officer / Principal Nodal Officer given below :-
  Contact No.: 022-66327200
  Email: opsindia [at] mashreq [dot] com
• Your query will be resolved within 30 working days.

Level 2:

• If your query is not resolved then, you can contact to the Banking Ombudsman
  Designation: General Manager
  Contact No.: 022-23022028, 022-23022024
  Email: bomumbai [at] rbi [dot] org [dot] in
  Address: C/o. Reserve Bank of India,
  4^th Floor, RBI Byculla Office Building,
  Opp. Mumbai Central Railway Station,
  Byculla, Mumbai - 400008
• You can also lodge your complaint online through Address And Area of Operation of RBI Ombudsman .

Address

Mashreq Bank India,
10^th Floor, TCG Financial Centre
G Block BKC, Bandra Kurla Complex
Bandra East Mumbai - 400051, India
SWIFT: MSHQINBB

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