Maruti True Value Customer Care Number

Company Name: 
Toll free Number(s): 
  • 1800 102 1800
  • 1800 1800 180

Head Office

Maruti Suzuki India Limited,
1, Nelson Mandela Road,
Vasant Kunj,
New Delhi - 110070

Email

contact [at] maruti [dot] co [dot] in

SMS TRUE to 53636

For Any Complaint Click Here

Parent Article: 

Comments

OUTER BODY RUSTED IN SHORT TERMS

DEAR SIR,
I AM PURCHECES A MARUTI BALENO CAR IN SEP-2017.
AFTER COPLETION OF TWO YEARS WE OBSERVED THAT AT MANY PORTS OF THE OUTER BODY , LIKE DOORES HANDELE AND BELOW THE DOORS
RUSTING.
SO I AM WORRIED THAT WHAT HAPPENED WHEN COMPLETE THE MORE YEARS.
SO PL DO NEEDFULLY.

purchased vehicle quality issue many repairs

Hi Team,
recently purchase Omini form true value it's around 2 months back at that time of purchase they are saying 6 months warranty, it got may problems within 2 months, the first service on words complaining about the clutch problem after service also problem not fixed it happens in Bangalore BHIMAL showroom.
now clutch got completely gone and science also broken in middle we approached both true value and BHIMAL showroom but Tvale saying BHIMAL will take care BHIMAL service center not tacking care saying they are not responsible TrueValue also not responding properly finally they gave me an option they will replace silencer with second-hand one will get it to form other vehicles now we got doubt on True value my vehicle also they might change before sailing to me, present repair cost happening around 30K. within 2 months, this much repair not acceptable earlier loft of trust in True Value now not able to belive they kind of situations.

Wrong commitment for buy back

Hi,

Last year in November 2018 I purchased WagonR 2008 model LXi variant 56000 km driven car from your Swarna true value showroom at a cost of 140,000/-. I was assured by your sales manager that after one year they will take the car at approx 100,000/-. And was confident that they will stick on their words, but when I approached them in Nov. 19 (exactly 1 year after) I was shocked to hear their offer of Rs. 65000/-. I was feeling cheated by your staff. Now I am searching for interested persons. Car is in good condition with brand new front tyres, valid insurance & pollution.

Trust, seeing this kind of assurances, I would look for another brands.

Thanks

Delivery not given

Sir
I had booked Maruti Suzuki Eritiga VXI on 27 April 2019 with Jagrut Motors Ratnagiri
but till date delivery not given
even delivery is uncertaint

Car ki rc nahi de

Shri ganganagar Alto k10 car 29 ko le the mane full payment Kar di lakin mare ko rc abi Tak nahe de rhe he batao me Kya action lo

Complaint

KP showroom and service centre Walo ne Meri gaadi Sahi tarike se service Nahi Ki air filter K dhakkan Tod Diya aur Mujhe dhang se certified jawab nahi diya Main Se Shikayat Hai Tu manager ne is par koi kaam hi nahi ki maid services Santosh Nahi Hoon service centre customer ke sath achi baat nahi karte pura paise lene ke baad bhi customer ko certified nahi hai in Ka Tarika galat hai MI service centre se aur employees say Santosh to nahi ho

Sarathi kollam true value

Kollam sarathi true value delear costomer chetting staff on ratheesh sales offeser

Your bad service

I buy a car from Sai service kochi...SEP 10th I will make the full payment....but still I can't get delivery....

Vitara brezaa

Hello sir
I was purchased in vitara brezaa 22/3/2018 then suddenly enggin fault in 9650 km then I requested to please solved my problem

I want to know about warranty

How many check points? For the warranty certified car. How I know your certification officer done it. Please explain all about this. thank you.

Purchase of Ecosports in Koyambedu Kapico True Value

Hi Team,
I approached Kapico - True value in Koyambedu to purchase used car.
on expectation that Maruti true value is very reputed and already own Maruti car (suzuki Swift)
I was suggested Ecosports by Manager Sakthi and worked out settlement price for exchange of my old swift car in balance in cash.
After delivery i gave the Car to Eureka Ford in saligramam for car checkup and got the verification report which clearly showed the car is has faulty turbo which is in very bad condition.
I am shock to see this report, i was expecting as confirmed by True value representatives that the car is in good condition.
But car is faulty turbo condition which was identified during Verification by Ford Service center.
I try to explain this to the Manager Mr.Sakthi but he is not ready to take any responsibility after sale of the car.
I bought the vehicle only based on True Value brand not on what representatives says.
I am most dissatisfied with True value sale service, hiding and selling repair cars to such worst customer satisfaction.
I am was proud customer of Maruti Suzuki but current issue has degraded reputation of Maruti Suzuki Brand value due such sales team.

I kindly request True Value (Maruti Suzuki ) management to help me out to sought out this problem and get this Car returned or Turbo replaced.
Thanks in advance for your support

L.Sundar
XXX9841043404 XXX

About documentation in handing over old vechile

I have exchanged my alto 800 in true value. I handed over all documents and vehicle keys and car to true value agent. I want to know what are the documents that I have to collect from them., As they have given only a faint carbon copy naming purchase agreement without any stamp on it. Please guide about the above case. In my view they should give delivery note at least.
Thank u .

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