Luminous Toll Free Number 1800 103 3039

Organization: 
Toll free Number(s): 
  • 1800 103 3039 (Customer Support)
  • 1800 103 0577 (Sales Support)
All India Number(s): 
  • 1860-500-3939 (Bulk order)
  • 8906-008-008 (Sales Support)
  • 7042-833-939 (WhatsApp Support)

1800 103 3039

  • Press 1 : For Dealer
  • Press 2 : For Customer
    • Press 1 : For Complaint Registration
    • Press 2 : For existing Compliant or escalation
  • Same option are for both press 1 and press 2

Email

  • care [at] luminousindia [dot] com (Customer support)
  • sales [at] luminous-global [dot] com (For all global queries)
  • connect [at] luminousindia [dot] com (For all online order queries)

Important Links

Cancellation and Return

  • Product will be delivery within 5-7 days after you have placed the order.
  • If there is any defect or damage in product contact Customer care 8906 008 008 or connect [at] luminousindia [dot] com
  • You can also contact our call center team at Toll free No 1800 103 3039 or care [at] luminousindia [dot] com.
  • Order will replaced within 3 days from the date of delivery.
  • Customer can cancel order anytime, however with the following applicable charges :
    • Within 24 Hours of placing the order – No Penalty
    • After 24 Hours of placing the order – 10% deduction of Invoice Value
  • Amount will be refunded within 7 working days read.

Registered Office

Luminous Power Technologies Pvt. Ltd
C-56, Mayapuri Industrial Area
Phase-II, Mayapuri, New Delhi -110064

Corporate Office

Plot No. 150, Sector 44
Gurgaon, Haryana - 122003.

Social Sites

Comments

Regarding luminous zelio +1100 inverter not charging.

Luminous zelio +1100 Inverter are not make output of direct electric and not charging battery Pls reply

Repair

2 months ago service manager came and replace my old pcb with new one and took Rs 3000 but now the same problem arises. I have 1650 luminous inverter and I found it is one of the wrost inverter. Please don't bye luminous. Now no contact numbers of customer service are active. Can't even inform about problem to the company. After sales service is big Zero. Wrost product.

I take luminous battery and

I take luminous battery and inverter 1550 battery 220 but now complaint series not coming I am 10 days waiting service not good

Complain for repairs battery

Your service is very bad my battery is not giving backup and i reg complaint but there is no reply i am very disappointed with you you are giving totally bad service send your technician and resolve my battery
issue &change my battery.

Complaint for repair inverter

Your service is very bad my inverter is not giving backup and i reg complaint but there is no reply i am very disappointed with you you are giving totally bad service send your technician and resolve my inverter issue

Inverter not working

Come and services my inverter warranty

Battery backup

Very bad service it's about 2 mounth of camplain but no service has given
Only engineer came saw the battery gone there after no reply no service . I'm total hrased about this product.luminious battery very poor quality and service

Inverter not working and Misbehave of Engineer and Chandigarh Ma

Please note that the complaint is regarding my Inverter was not working properly from the last 3 days as I Purchased this 2 year back with a 36 months warranty, almost dead before 24 months. I had Complained about the same one day before the warranty expired. They assigned us an Engineer on complaint named Manpreet Singh. He misbehaved and he asked for some charges for his service. I had refused to pay him the money because my inverter is in warranty. I had words with his Chandigarh Branch Manager name Varinder. He also misbehaves with me.

Charging Problem of Luminous Inverter

Sir, mera Luminous inverter kal evening(07/08/2020) se charge nahi kar raha hai jiski wajah se battery discharge ho gayi hai. Maine is se related aaj morning me complain bhi register karayi but abhi tak koi response nahi mila hai.
Please solve my problem urgently.

इनवर्टर बार बार बीप कर रहा है

इनवर्टर बार बार बीप कर रहा है और बीप के साथ बैट्री लो भी दिखता है फिर लाइट बन्द हो जाती है फिर 5 सेकण्ड में फिर चालू हो जाती है लाइट क्या प्रॉब्लम है प्लीज़ बताये

इंवेटर

बेटरी चार्ज नहीं होता है जी इंवेटर माइंस बता रहा है जी

Bettery low down do gya h

Sir mera better luminous ka h or inverter microtek ka h, sir mera bettery over low ho gya h sir use kaise charge hoga
Please help me

Not charge bty in Janretor

Sir mera invetor jenretor se bty charge nahi kar raha h. Main light se koi problem nahi ho rahi h. But jenretor ki light se bty charge nahi ho rahi h

Stabilizer

I have a luminous stabilizer that is mounted on Ac. Has not been working since last 2-3 days. Every time the HC- is visible and the toll free number of luminous is not given, is it available? Is this service the luminous owner of the pages of luminous . Do you have this solution?

Invaitar ki samshaya hai

Mera name Shyam Bihari Yadav maiy invaetar kharida tha to ushme hiteig ho rha hai are 650ampiyar ka liya hai eshme invaitar Apr short sarkit ho Raha hai eshka fan Kavi Nahi chalata aplogo se nivedsn ki Apne karmchari ko batay mara Adreesh JHarkhand Dstareek Garhwa distrik Garhwa village sarsatiya postoffis harigawan Ka niwsshi hhu

Beckup problum

Maine 8 mahine pehle amaze bettry khareedi thi kuch din theek chali ab sirf 4 ghante beckup deti h ...20 hazaar RS ka set lagwaya tha bekaar ho Gaya ... Shop wale se Kaho to custmr care ko bol detail call Karne ko or cstmr care call ni uthate

Inverter complain

Four months ago inverter was cured now again the same problem is coming up again ,which had been cured four months ago

inverter related complain

Luminous inverter service is very poor

इनवर्टर

इनवर्टर में चार्जिंग लाइट नहीं शो हो रहा है इसका क्या मतलब हो सकता है और इनवर्टर फैन भी नहीं चल रहा है रिप्लाई प्लीज

Battery issue

I had purchased Battery three years ago. Now battery is less backup i would like to you kindly send your service person for service the battery

Complaint about inverter

I had also the worst experience from this.i had completed two times then also they didn't take any action.

In. Out put don't rusult

15day se charge Nahi Ho raha h

Battery teubler

Befor 6 month I well bay inventor or bettery Denies is
After 6 month this product crate a problem cannot give
Proper backup & till 4 day ago I book the complain customer care
But dinesh has Been come and check 3 time my battery but not resolved problems I don’t want to bay again luminous product
Okaya is best. OKAYA IS BEST DELL KNOW

Battery and invertor

Not good work

Backup not give

Mere luminous ke inveter me thik se backup nhi de rha h...

worst customer service of luminious india

my luminious inverter is not working from last some days and the dealer don't know how to fix this problem i am trying to reach out to luminious india but didn't reach out them.
it is not charging and always shows mains on low battry no load
help please if anyone is hearing my complaint

Bettry backup

Is ka bettry backup nahi der raha pls jalse jal Thik karao

Battery Dead

Luminious Battery wale chor Hai koi battery ki Garranty warranty nhi hota h

Battery backup not working

Me luminous inverter not working problems low battery over load

Battery backup not working

Plzz reply

Refund

I was purchased eco watt350 inverter before 18 days.till now I didn't get my item from luminous online shoping.when today I contacted customer care they are saying it's going to refund your money.very useless service.i am not happy

Inverter output nahi de raha

Inverter output nahi de raha hai aur display par short circuit dikh raha hai toh isme kya Gadbad ho sakta hai क्रूज 5 केवीए इन्वर्टर है इसमें आउटपुट नहीं दे रहा है स्क्रीन डिस्प्ले पर शॉर्ट सर्किट लिख रहा है क्या खराब हो सकता है बताइए

Inverter problam

Inverter are not make output of direct electric and not charging battery Pls reply

requirement of inverter

Dear sir,
requirement of inverter detail is below
inverter detail
2kw capacity 2 to 4 hour backup
warranty standard
required quantity 5000 nos

Worst customer service

Its been only 15 days I purchased the Luminous Battery but its not charging. From last 3 days I am following up with the cust care but no action till now.
They are just ready to sell the product, dont expect any service from them.

Inverter charging problem

Inverter charging problem

Absolutely useless customer

Absolutely useless customer service.
Due to some fault in my "luminous" inverter, it doesnt function properly and my family has to spend nights in darkness. This defeats the very purpose of buying it. I have contacted them four times and they have yet to take action.
Once again I'm going to stress the fact that they have absolutely useless customer service.

मैने 10 दिन पहले लुमिनस 1

मैने 10 दिन पहले लुमिनस 1 किलो वाट का सोलर पनल लगवाया है सोलर पनल ईनवटर को भी चार नही कर रहा

Solar panel repair

मेरा सोलर पैनल डैमेज हो गया है क्या वह रिपेयर हो सकता है