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Lotus Botanicals Customer Care No.

Updated on Saturday, 18 July 2026 - 12:51pm
Toll free Number(s): 
  • 1800 1200 36231 (For Customer Support, Mon-Fri, 9:30am-6pm)
All India Number(s): 
  • 72900 31713 (For WhatsApp Support)
Website: 
Official Website

IVRS Menu: 1800 1200 36231

  • Press 1 : To check the status of your order
  • Press 2 : For issue with product delivered
  • Press 3 : To cancel your order
  • Press 4 : To create return or refund

Email

  • care [at] lotusbotanicals [dot] com (For Customer Care)

Important Links

Return/Refund and Cancellation

  • For any query/complaint, you can contact to the customer support team.
  • You can cancel your order before it is shipped.
  • You can request a return within 7 days of delivery, or within 2 days for damaged or missing products.
  • Refund will be initiated to your original payment method within 5-7 working days.
  • For more information, please read .

Office Addresses

Sr.No. Name Address
1 Marketing Office (Delhi) Lotus Herbals Pvt Ltd. at 2, Forest Lane, Sultanpur, New Delhi-110030, India.
2 Manufacturing Unit (Solan) Lotus Herbals Color Cosmetics 80-8 & 80-C, Jharmajri, Baddi, Dist. Solan-174103 (HP)
3 Manufacturing Unit (Noida) Lotus Herbals Color Cosmetics: 64 & 65, Ecotech Ext 1, Greater Noida, Gautam Buddha Nagar, UP - 201308

Social Sites

Parent Article: 
Lotus Herbals Customer Care No. 1800 1200 36231