Email

• support [at] theloom [dot] in (Customer Support)
• sales [at] theloom [dot] in (Sale/ Bulk Order)

Cancellations & Returns

For Indian Customers

• For any return or in case defected/damaged product is delivered, raise the
  complaint within 24 hours from the date of delivery via mail at support [at] theloom [dot] in

For Global Customers

• For cancellation contact customer care team via mail at support [at] theloom [dot] in within 24
  hours from placing the order after that no request for cancellation will be entertained.

For more information please read

Exchange Policy

• For any exchange due to size issue raise a return request within 3 days from the date of
  delivery, and product must be unused/ unworn.
• For more information please read

Shipping Policy

For Indian Customers

• Shipping is free for orders above Rs. 1,999/- and below Rs.2000/-
  flat shipping of Rs.150/- is chargeable

For Global Customers

• Shipping is free for orders above $100 and below that $15 is chargeable.

Corporate Office

The Loom
A-35, 3rd Floor, Wazirpur,
New Delhi - 110052.

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