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• Talktous [at] licious [dot] com (Support)

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Frequently asked questions

How can I cancel my order?

1. In case you would like to rethink your purchase, you can cancel your order at any point until
   it is out for delivery and your money will be refunded to your original source of payment.
   
2. It will be initiated instantly at the time of cancellation and credited to your payment source in
   a maximum of 5-7 business days.
3. once your order is out for delivery,it cannot be cancelled or refundedirrespective of the
   mode of payment.

My item arrived damaged or defective. What should I do?

Meat products can only be returned if:

1. It’s delivered after the expiry date.
   
2. The package has been altered or damaged during transit.
   
3. The item delivered is not what you had placed an order for.
   
4. If you are unhappy with your order, please raise your concern by reaching out to
   Company at the time of delivery on 1800-4190-786.

What happens in case of a payment failure?

1. In case of any payment failures and charges incurred refund will be routed through the
   vendor’s payment gateway.
2. Refund is back to source only and subject to third party vendor’s policy.
3. Payment to other than customer account/third party payment is not permitted under
   Prevention of Money Laundering Act.

How do I change my address?

Go to your Account panel and just edit your address. Your default address will be updated automatically.

For more Information please Read.

Registered Office Address

House of Licious, Zed Pearl, No 12,
Domlur Layout
Bangalore, Karnataka - 560071

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