KTM Bike Customer Care No. 77090 83000

Organization: 
All India Number(s): 
  • 77090 83000 (For Contact Support, Mon-Sun, 9am-8pm)

Email

  • info [at] ktmindia [dot] com (For General Query)

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Important Links

Registered Office

KTM India,
Pune-Mumbai Road,
Akurdi,Pune, 411035
Maharashtra,India

Social Sites

Comments

Manufacturing defect issue. And cheap customer survive

It's been 2 months since I bought a new adv 250 from Vadakara KTM showroom.Gear changing issue. Front disc plate bend (manufacturing defect) T stump bend. handle bar bend( manufacturing defect) in balance issue.After these complaints I went to Vadakara KTM showroom twice. The staff there behaves very badly.Even the registration of the vehicle has not been completed. It is your responsibility to fix my car problem. Because these complaints did not come from my side. It is a manufacturing defect.

Service

My car has been serviced for 16 days. Engine noise is the complaint given by Thiruvananthapuram. It says that there is a warranty and it will take 18 days to get the parts. Very bad service in ktm

Bike worst service

Don't buy KTM duke 390bs6
Bcz my Bike always gives problem
Showroom mechanics doesn't know anything about bike's fault..worst

Duke 390 bs6 service fault in kanchipuram

I am pursoth in Tiruttani , last 3 month I buy new bike duke 390 in kanchipuram showroom recently I had battery fault and accident. last 1 month my bike in showroom. No one can atten my phone calls , no response about my bike. They asking again 1 week time period . Worst service center in kanchipuram showroom.

We are not satisfied on KTM showroom thirupathi and chittoor

Hii KTM this is M VINOD KUMAR I AM NOT SATISFIED WITH CHITTOOR AND THIRUPATHI SHOW ROOMS RESPONCE AND BEHAVIOUR THEY ARE AAKING FOR DEALER INCENTIVE 6000. AFTER WE TOUGHING WITH DEALER THEY COMPROMISED 3000 AND TO DAY 30TH DATE I AM PAID AMOUNT IS 93600 MY DOWN PAYMENT TOTAL BILE COST IS 221068 TO DAY SERVER IS NOT WORKING AFTER 1ST 2022 U CAN PAY EXTRA 7000. WHAT IS THIS THIS IS BIKE SELLING POINT OR SHAMELESS POINT WHAT IS THIS WE ARE NOT FULLY SATISFIED MANNER AND ALSO MANAGER NOT RESPONDING FLUENTLY WHAT IS THIS... WOREST KTM BRANCHES MAINTAINING THIS AREAS... UU CAN APPROACH AND CURRECT THIS ONE

COMPLINTE ON SERVICE CENTER

I CALL &INFORM THAT PERSON ON AUGUST 14TH 10AM I AM ON THE WAY TO GET MY VEHICLE HE SAYS K COME.
I WILL REACHED THE SERVICE CENTER ON 1PM &TEST DRIVE MY VEHICLE .HE IS NOT COMPLETED ON INFORMED WORKS. ONLY COMPLETED ENGINE WORK&FORK OIL SEAL CHANGE.
NOT CHANGED ABS PLATES&CABELS&ABS SENSOR BUT 2THREE STAFFS CHECK THE JOB CARD AND SAYS THAT ITEM'S ARE CHANGED.
AFTER HE SAYS NOT CHANGED. BEFORE HE SAYS TOTAL 38,100RS YOU PAID 10,000 BALANCE 28,100RS YOU NEED TO PAY. I will reached the showroom he says 10,000Rs not Received So Need To Chek Wait. I ASKED You Advace Not Received Then How He is Repaired My Vehicle .
I WILL ASKED WHY THAT PARTS ARE CHANGED. HE SAY NOT STOCKS IN MY HAND. THEN I ASK WHY YOU MENTIONED THAT PARTS ARE CHANGED.
THEN HE SAYS THAT AMOUNTS LESS AND PAY THE BALANCE I SAYS K. GIVE ME A BILL . HE SAYS NO BILL PAY THE

I NEED BETTER SOLUTION

am S.RAMKUMAR FROM THENI.
MY VEHICLE IS KTM RC390 NUMBER IS TN60AA9879.
I WILL GIVE MY VEHICLE SERVICE ON RK.MOTORS KK NAGAR MADURAI ON JUNE26TH & I SAY ENGINE WORK&FORK OIL LEAKGE& COMPLETE A TO Z SERVICE & NEED TO CHANGE ABS CABEL&ABS PLATS. THEN I ASKED HOW MUCH ADVANCE I NEED TO PAY. STAFF SAYS NO ADVANCE NEEDED.
JULY6th one person Contacting From Your Service Center and he says 10kRs You need To Tranfer On Company Ac. You Will Pay Then we Ordered Spares& completing Works. I will Pay July8th RS10k ON RK .MOTORS COMPANY AC &I send UTR Number Screen Shot On The Contacting Person. Next day he Says Payment Received .
August7th To 13th august Regularly Calling Me To Pick A vehicle . I asked what Are the Works Are Completed. He says Engine Work&fork Oil seals&oils changed, periodic parts changed, ABS PLATES& CABELS CHANGED. THEN NOT GIVE FULL ANSWERED . HE SAYS PART NUMBERS MENTIONED IN THE JOB CARD SO I DON'T KNOW. COME AND GET THE VEHICLE.

Kashmir auto aids jammu mene

Kashmir auto aids jammu mene 250 duke liya aur aaj 2 month mai bo khraab ho gya j hai inki bikes naam hai bas pehle pata hota is say acha koi aur bike leta aaj jab inke bolne pe service k liye gya to inhone court jesay tarik de di gud job mai free hu jo inki galtiya b khud time waste kr k sahi kru ab j bike youtube aur baki social media pe tamasha bane ghi

Complement only for spare parts

Hey my name jaideep meena I'm from udaipur(Raj) there is not availability of spare part of duke250 (2019) in nearest 3-5 showroom even I contact ktm showroom of duungarpur, himmatnagar and bhilwara but as result there is no availablity all of there answer was "it's take 1-2 months for providing me monoshock suspension due to covid stock of spare parts can't reach here" . I need monoshock suspension for Duke 250 (2019) in urgent requirement Please provide it in ktm showroom udaipur.

Spare parts not available

Its been a month and spare parts of my duke 125 hasn't come ,this is very poor service from ktm I'll recommend never buy a ktm motorcycle

spare not availabe very bad experiance poor service in ktm

I am waiting for a spare few months i think ambasidor car spare is availabe better than a ktm spare very bad experiance in ktm, i didnt get such experiance from honda, yamaha, bajaj . trivandrum

complaint regarding service centre

I've been having an duke125 for nearly 2 years but recently due to corona I've been resedented in erode district (gobichettipalayam) tamilnadu. A day back I've got an issue that from fuel injecter when i start my bike the petrol leaks out faster and bike does not start, and could not leave my bike for service because there is no service centre in our town but we have an booking showroom i think so it will be better that we have an service centre here also. And the service centre is far from here. So i ask you that please i need an service done in my home cause my bike is not even starting please do the needful thank you.... From tamilnadu, erode district (gobichettipalayam)

Costing very high I don’t know what this people are doing even

This people are taking more money negligence work given bill of 12,948 but took from me as 32780

Apki bad service ka liya

Apka company ka empoliy ka apna costumar Sa bad manners ka liya muhja complaint krni hai

Show room

Show room open ktm

Complaint about parts not available in ktm Vijaypura, Karnataka

I have KTM DUKE 250 my bike was met with accident and i have claimed insurance it has been 1 month and my bike parts are not reached ktm Vijaypura i am waiting for my bike for more then a month now so please kindly i request u to deliver parts to ktm Vijaypura , state Karnataka THANK YOU..

Socker damege

Sir my socker damage plz help sir

Regarding Pathetic After Sales Service

my front tire had a bulge after the impact in pothole damaging both the rims and rear tire to tear whereas front tyre with bulge .. i have claimed insurance and its been more than a month and i have ordered the parts which were not recieved till date by the workshop so my motorcycle is standing at the agency ..and theres new excuse daily about the part (front tire) they asked me for advance payment and after i did that no reply from the company .. they didnt dispatched the tire and when they did they sent rear tire while the requirement was for the front tire .. so it again goes in a loop .. it will go back .. new will be dispatched that nobody knows when ..

Bike complain in workshop

Engain problems in my bike and egain resolves in my bike next month continue problems oil .....flow problems solved in work shop in baroda a s moters....baroda chani

Service centre is careless

I have a KTM Rc200 bike and due to damage in my bike i was trying to order new part through service centre but no one is paying attention and manager is not even willing to hear.
It has been one month since i met the service centre but still the part has not come and they are always trying to cheat me by letting the work for tomorrow.
Plz do something about the service centre Prayagraj(Allahabad),UP.

LITTLE BIT CONFUSED OF PURCHASING KTM BIKES

I AM JUST GOING TO BUY A KTM 200 DUKE BS6
BEFORE PURCHASING I THOUGHT JUST LOOK OUT THE REVIEWS
ND I M SHOCKED THERE IS NO HEARING REGADING CUSTOMERS COMPLAIN...

फाइनेंस

New rc 125 परचेज फाइनेंस

Multiple charges for ktm bike

Hello ,
This is shaikh Shakir acutely the reason that i am writing this mail because I am planning to buy a bike ktm250cc white color so I am visited your your authorized dealer ktm showroom in Mahim so the guy give me the pricing of ktm 250cc white color 231000/- with 1+4 insurance that means one year zero dep and else third party insurance so I am ask to that guy what about 5+5 insurance that means 5years zero dep insurance so the guy me the new price of bike ktm 250cc 25000 extra charges for the insurance that means your bike amount will be 256000/- with 5+5 insurance so am ask for the discount so he can give me the discount 4000rs so now I have to pay 252000/-. But I thought that charges was to high so I will call you other outlet authorized showroom so they people give the different pricing ktm 250cc white color 237700/- with 5+5 insurance this charge was Thane outlet next 237800/- ullasnager outlet . I will call 5 to 6 outlets your authorized dealers they guys give me the same price like 237700/- and 237800/- but sir please can explain why Mahim outlet was charging that much amount like 252000/- that's not good.

Dealing boy name : Anish
Showroom address : Mahim near Mahim darga
I am visiting date : 28/12/2019 11:00 timing to visited
Contact number : 84529209x3
Email : shaikhshakir411 [at] gmail [dot] com

Please do something sir

KTM PARTS DAMAGE

Purchaded ktm bike 5 months back, around 1.62 lakhs,but a part got demaged so early,service centre excutive rude behaviour,no value for money. Tried reaching Asif Mirza however he is not receiving my call. Wants resolution as soon as possible waiting since 3 weeks......
Am from Jogeshwari Mumbai.... and service centre is careless...call me urgently

Ktm me problum ho raha h

Sir mai jaise swich on kar rahe h uske bad start kar rahe h to display pe light off ho jaa raha h uske bad self start nhi ho raha h

Same problem

Hi Arshad,

Bhavesh here, facing the same problem.
Just 15k km and shock up is damaged
Sprocket and clutch plate also gone

Big question on reliability.

Can u email about the resolution offered, as mirza not answering my call either

Parts are not avilabel in dhanbad

Dear sir /madam please provide a all types of ktm part in service centre old to new model duke200,rc200 and duke 390, rc390.as soon as possible.

The most problematic thing.

Hi,
Greetings of the day.
My friend is a working class person. For us as a working class we take bike to reduce our expenses and to manage our time for work but since we have taken this bike there is always some or the other technical issues related to bike which surprising even the ktm showroom people are unaware of and unable to solve. We feel corned by the company interm of buying ktm duke 390 and keep charging us every single time for the inconvenience caused to us leaving our work, stranded on road waiting for the showroom people to help us to get the bike to the showroom.
Very disappointed and nothing can we do about it as we have spend fortune as compared to our earnings and savings for a bike which we always wanted to have but now in regrets.

Worst Service Center Bike not repaired even after two months

Hi Team,

I have a KTM RC 390 purchased in April 2019. I had an accident because of that I took my bike to KTM Service Center Rambagh Jaipur, on 18th Nov. But till now I didn't get my bike repaired as it covered in insurance. An insurance company can't proceed with payment as the bike still needs parts not available on the service center. every time I go to the service center they give me a new excuse of parts not available, the mechanic is on leave and many other excuses which are not appropriate.
they always short with parts and other things
now my bike is still pending as they don't have a right hand switch part and accelerator

Rc over heating

My brand new rc 125 getting over heat what to do!

Service centre location

.

Sub-registration card

Registration card not received
Jh01dp8397
Registration date-19 aug 2019
Purchase date-14.8.19
Cosmic KTM ranchi Jharkhand

Service in Manipala need to be improved..

I am from Mangalore.. i had been gone to Manipala for my work purpose... Because of my bad luck I met with an accident.. and I was in coma stage for a month..my Brother and my collegues had kept my bike for Repair in Manipala... while Delivering the bike there was a error in ABS failure..
when my brother showed the error to the technitian, Nonsence ans by KTM Technitian " When you Fill the Petrol Error will go " Actually my Brother Didnt Know about KTM.. He Believed and Bought bike to Mangalore.. Actually They iNSTALLED A FAULTY SPEEDOMETER Its Been 3rd Month Still not provided New Meter and Telling that Still not KTM not Delivered us new meter... KTM please improve Your Service... Actually I felt very bad for the First time "KTM Providing Bad Service" Please make it last time...
BY KTM BOY

Regarding avilability of spare parts and response

DearTeam
I have purchased Duke 200 on 17th september viskarma puja from patna bihar.
Soon within 500 to 600 km, I have faced a small issue of leakeage of coolent from its pipe.
As i noticed it on the next moment i was at service station, they said that it is due to leakege at rubber pipe and they repalced it with some charges.
Again within 300 km it started leaking fron the same place i have been there they said that its due to some immproper functioning of clip which is holding the rubber piper to the system.
But unfortunately they didnt have thet small clip and they checked it but was not even found in any of the near by places.
They suggested me to not to ride bike untill the error is rectified..
Kindly suggest me what do i do now.

Sarvece

Dear mai jagat Bajaj Motihari east champaran ke service se santust nahee chains drive ko tite karne ke leye 3 ghanta baithaya Gaya much se abadrta se bat kiya gya

Bike spear parts

Spear parts details

WORST SEVICE

WORST SERVICE GIVE BY KTM JAMMU SERVICE CENTER. THEY MAKE THE COUSTOMER FOOL AS THERE SEVICE IS VERY POOR AND IN CASE IF ANY PART IS BEEN IS REPLACE THEY TOOK A LOT OF TIME TO REPLACE IT . EVEN THEY DID'T HAVE CLUCH WIRE IN HIS STOCK IN STORE IN JAMMU SERVICE CENTER . MY BIKE SENSOR IS BEEN REPLACED THEY ONLY EXTENDED IT NEXT WEEK U WILL DEFFINATELY GOING TO GET IT . IT IS GOING 2MONTH I VISIT KTM SHOW ROOM IN JAMMU BUT STILL THEY DID'T GET SENSOR FOR MY BIKE . I AM A EMPLOYER I HAVE TO TAKE HALF DAY TO VISIT TO SHOW ROOM WHO IS RESPONSIBLE FOR ALL THOSE THINGS . I WANT TO TELL KTM BRAND THAT YOUR EMPLOYER IS NOT SERIOUS ABOUT UR REPOTATION BEC OF THIS I WILL NOT SUGGEST ANY ONE TO BUY KTM BIKE . THIS IS AN COUSTOMER PONT OF VIEW I HOPE U WILL UNDERSTND AND TRY TO SOLVE MY PROBLEM AS SOON AS POSSIBLE . IN CASE ANY ENQUIRE CONTACT ME ON MY CONTACT NO xxx7889370079

Not getting spare parts

I'm here to inform you that the service center at trivandrum is not having enough spare parts for ktm bikes I often visited the service center for the rear view mirror and a handle grip they don't having that since one month I'm riding my bike without rear view mirror for so long its very dangerous to ride in the road so please that rightful action for this problem

Complain

Ktm show room service is not good in Rohtak (Haryana).
Not washing good in this show room.
I am not happy this ktm show room...

Complain

Ktm show room service is not good in Rohtak (Haryana).
Not washing good in this show room.
I am not happy this ktm show room...