Email

• reachus [at] kbnbfc [dot] in (For General Query)

For Complaint

Level 1:

• For any complaint the borrowers can contact the Grievance Redressal Officer at the details given below:
  Contact No.: 080-44292555, 080-68534555 (10am-8pm, Mon-Fri, 10am-6pm, Sat)
  Email: reachus [at] kbnbfc [dot] in
  
• Your complaint will be resolved withing 14 working days from the date of receipt of complaint.

Level 2:

• If your query is still not resolved then you can escalate the issue to the Nodal Officer at the details given below:
  Contact No.: 080-44292244, 080-68534544 (10am-8pm, Mon-Fri, 10am-6pm, Sat)
  Email: grievance [at] kbnbfc [dot] in
  
• You will receive the resolution/response within 14 days after lodging the complaint.

Level 3:

• If your query is not resolved or you are not satisfied with the resolution given, then you can escalate your complaint to Central Banking Ombudsman at:
  Contact No.: 14448 (9:30am-5:15pm)
  Address: Centralised Receipt and Processing Centre (CRPC),
  Reserve Bank of India, 4^th Floor, Sector 17,
  Chandigarh - 160017
• You can also lodge your complaint online through RBI Complaint Management System (CMS) Portal , Sachet Portal

Complaint For Finnovation Tech Solutions Private Limited (Kreditbee)

Address

KrazyBee Services Pvt. Ltd.
3^rd Floor, No. 128/9, Maruthi Sapphire,
HAL Airport Road, Murugesh Palya,
Bangalore - 560017

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