Email

• customercare [at] kogta [dot] in (For Customer Care)
• info [at] kogta [dot] in (For General Query)

Important Links

• Contact Form
• Branch Locator
• For Loan Registration

Grievance Redressal

Level 1

• For any query/ complaint, you can contact to the Complaint Officer at the details mentioned below:
  Contact No.: 0141-239025 , 0141-6767000
  Email: info [at] kogta [dot] in
  Address: S-1, Gopalbari , Near Ajmer Pulia,
  Opp.metro pillar #143, jaipur- 302001
• Your complaint will be heard within 7 working days.

Level 2

• If your complaint is not solved within a period of 14 days, then you can contact to the officers at the details given below:
  

  Sr No.	Designation	Email
  1	Grievance Redressal Officer	complaints [at] kogta [dot] in
  2	Principal Nodal Officer	s [dot] nawal [at] kogta [dot] in

Level 3

• You can also lodge your complaint online through Complaint Management System (CMS) or through Non-Banking Financial Companies (NBFC) Ombudsman .

For Refund

• The refund of excess funds shall be refunded within 7 working days and you can also email at refund [at] kogta [dot] in or contact on 0141-6767067.

Offices Address

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