Follow us on: 
Kerala State Electricity Board (KSEB) Contact No. 0471-255 5544
Updated on Tuesday, 16 August 2022 - 9:53am
Organization:
kseb.in Toll free Number(s):
- 1912 (Electricity Call Center)
All India Number(s):
- 0471-255 5544 ( Customer Support)
- 94960 12400 (Call Center Manager)
- 94960 10101 (To report electrical accidents and other emergencies)
- 0471-2514424 (Reception)
- 94960 01912 (Whatsapp)
Website:
Official Website IVRS Menu For 0471-255 5544
Please Select Your Preferred Language (Malayalam, English)
- Press 1: For supply information
- Press 2: For payment Related Query and Complaint
- Press 3: For billing inquiry.
- Press 4: For accident reporting.
- Press 6: For complaint status
- Press 7: For commercial information
- Press 9: To speak to the executives
- Press 0: To receive the menu again
- Press #: To in the call
Emails
- cccepaysupport [at] ksebnet [dot] com (Customer Support)
- dpr [at] ksebnet [dot] com (Complaint)
- admin [at] kseb [dot] in (Query)
Install App
Self service portal
Important Contacts
| Designation | Contact Number |
|---|---|
| Reception | 0471-2514424/ 0471-2514633 |
| Office Tel./Fax | 0471-2446480/ 9496011848 (WLL) |
| Chief Public Relations Officer |
0471-2514468/ 9446008179 (CUG) |
| Liaison Officer | 0471-2514206/ 9496012136 (CUG) |
| Senior Superintendent | 0471-2514587 |
| Sr. Confidential Assistant | 0471-2514365 |
Corporate Headquarters Contacts
| Designation | Phone | Emails | Extra Field 1 | Address |
|---|---|---|---|---|
| Customer Care Centre (24 x7) |
1912/ 0471-2555544 |
ccc [at] ksebnet [dot] com | All enquiries and complaints of consumers round the clock,365 days |
Vydyuthi Bhavanam, Pattom, 695004 |
| Chief Public Relations Officer |
0471-2446480/ 0471-2514468/ 9446008179 |
dpr [at] ksebnet [dot] com | Media related matters, Corporate Communication, News Releases etc |
Vydyuthi Bhavanam, Pattom, 695004 |
| Chief Engineer (Distribution) South |
0471-2462574/ 9446008011 |
cedstvm [at] ksebnet [dot] com | Escalated customer grievances on electricity supply in Thrivananthapuram, Kollam, Pathanamthitta, Kottayam districts |
Power House Building 695011 |
| Chief Engineer (Distribution) Central |
0484-2306245/ 9496008717/ 9446008201 |
cedc [at] ksebnet [dot] com | Escalated customer grievances on electricity supply in Alappuzha, Idukki,Ernakulam, Thrissur districts |
D.H Road 682016 |
| Chief Engineer (Distribution) North |
0495-2766962/ 0495-2766741/ 9496010689/ 9446008204 |
cedn [at] ksebnet [dot] com | Escalated customer grievances on electricity supply Palakkad, Malappuram, Kozhikode districts |
Vydyuthi Bhavanam Gandhi Road 673011 |
| Chief Engineer (Distribution) North Malabar |
9496010000 | cedkkseb [at] gmail [dot] com | Escalated customer grievances on electricity supply Kasaragod, Kannur, Wayanad districts |
Vydyuthi Bhavanam, Caltex Junction 670002 |
| Chief Engineer (IT) , CR & CAPS |
0471-2514610/ 9496011747 |
ceit [at] kseb [dot] in | Escalated customer grievances |
Vydyuthi Bhavanam, Pattom, 695004 |
| Chief Engineer (HRM) |
0471-2448948/ 0471-2514454/ 9446008444/ 9446008825/ 9446008008 |
cehrm [at] ksebnet [dot] com | Enquiries related to Careers , Training, Recruitment etc. |
Vydyuthi Bhavanam, Pattom, 695004 |
| Vigilance / APTS | 0471-2444554/ 0471-2514564/ 0471-2514374/ 0471-2544594/ 0471-2514591/ 9446008006/ 9446008490/ 9446008491 |
vigilance [dot] kseb [at] gmail [dot] com | Information related to corruption of KSEBL employees / Information related to theft of electricity |
Vydyuthi Bhavanam, Pattom Thiruvananthapuram, 695004 |
| Reception, Vydyuthi Bhavanam, Thiruvananthapuram |
0471-2514424/ 0471-2514633 |
dpr [at] ksebnet [dot] com | Queries related to Corporate Office during office hours |
Vydyuthi Bhavanam, Pattom, 695004 |
| Web Development Team |
0495-2367088/ 9496010700/ 9446008397 |
pinarayi [at] gmail [dot] com | For feedback about this web site |
Regional IT Unit, Gandhi Road, Kozhikode 673011 |
Management Team
| Corporate Office | |||||
|---|---|---|---|---|---|
| Sl. No. |
Office Location |
Designation | Name | Office Phone Number |
Mobile Number |
| 1. | Trivandrum | CE (IT, Customer Relations & CAPs) |
Hareesan Mottammal |
0471-2514610 | 9496011747 |
| 2. | Trivandrum | CE (HRM) | Santhy. K | 0471-2514402 | 9446008444 |
| 3. | Trivandrum | CE (Supply Chain Management & Chief Safety Commissioner) |
Surendra. P | 0471-2514521/ 0471-2514700 |
9446008189/ 9446008137 |
| 4. | Trivandrum | Chief Engineer (REES) | Sajeev. G | 0471-2514551 | 9446008899 |
| 5. | Trivandrum | Chief Engineer (Commercial & Tariff) |
Prem Kumar. P.K | 0471-2514554 | 9446008581 |
| 6. | Trivandrum | Chief Vigilance Officer | Abdul Rashi. A, SP (in charge of CVO) |
0471-2444554 | 9496018700 |
| 7. | Trivandrum | Public Relations Officer | K.G. Santhosh | 0471-2446480 | 9446008179 |
| 8. | Trivandrum | Secretary (Administration) | Sabitha .S | 0471-2447472 | 9446008012 |
| 9. | Trivandrum | LA & DEO (District Judge on deputation) |
N/A | 0471-2514676 | 9446008015 |
| 10. | Trivandrum | Chief Personnel Officer | Ram Mahesh. R | 0471-2514472 | 9496018669 |
| Finance Wing | |||||
| 1. | Trivandrum | Financial Advisor | Biju. R | 0471-2445807 | 9446008014 |
| 2. | Trivandrum | Chief Internal Auditor (Additional Charge of Company Secretary) |
Lekha .G | 0471-2448584 | 9446008208 |
| Generation Wing | |||||
| 1. | Moolamattom | CE (Generation) | Babu. P.K | 0486-2252249 | 9446008203 |
| 2. | Pallom | CE (Dam Safety and DRIP) | Supriya. S | 0471-2448972 | 9496018719 |
| 3. | Trivandrum | CE (Civil - Investgation & Construction Central) |
Shanavas. A | 0471-2556366 | 9469011730 |
| 4. | Kozhikkode | CE (Civil Construction) North | Rajeev Kumar. K | 0495-2765902 | 9446008206 |
| 5. | Trivandrum | CE (Civil Construction) South |
Reju. R |
0471-2446452 | 9446008013 |
| Transmission Wing | |||||
| 1. | Trivandrum | CE (Transmission South) | Saji Poulose |
0471-2446471 | 9446008010 |
| 2. | Kalamassery | CE (Transmission) System Operation | Viju Rajan John | 0484-2555950 | 9446008202 |
| 3. | Kozhikode | CE (Transmission North) | Rejini .K.S | 0495-2361944 | 9446008205 |
| 4. | Shornur | CE (Transgrid) | N/A | 0466-2220249 | 9446008207 |
| Distribution Wing | |||||
| 1. | Trivandrum | CE (Distribution South) | N/A | 0471-2462574 | 9446008011 |
| 2. | Ernakulam | CE (Distribution Central) | James George | 0484-2306245 | 9446008201 |
| 3. | Kozhikode | CE (Distribution North) | N/A | 0495-2766962 | 9446008204 |
| 4. | Kannur | CE (Distribution North Malabar) | N/A | 0497-2707202 | 9496010000 |
Stop Power Theft
Please Contact KSEB Vigilance team
Head Quarters
Phone: 0471-2444554 / 0471-2514564 / 0471-2514374 / 0471-2544594 / 0471-2514591
0471 - 2444554
Mobile: 9496018700/ 9446008490/ 9446008491
Email:
vigilance [dot] kseb [at] gmail [dot] com
Grievance Redressal
| Location | Contact No | Address | |
|---|---|---|---|
| Cgrf Kottarakkara |
0474-2451300 | cgrf [dot] ktra [at] kseb [dot] in |
Chairperson , Consumer Grievance Redressal Forum, 2Nd Floor, Vydyuthi Bhavanam, Kse Board, Kottarakkara, Pin 691506. |
| Cgrf Ernakulam |
0484-2556500/ 9496008719 |
cgrf [dot] ekm [at] gmail [dot] com | Chairperson , Consumer Grievance Redressal Forum, 220Kv Substation Compound,Hmt Colony Po, Kalamassery, Pin 683503. |
| Cgrf Kozhikode |
0495-2367820 | cgrfkzd [at] kseb [dot] in | Chairperson , Consumer Grievance Redressal Forum, Vydyuthi Bhavanam, Kse Board, Gandhi Road, Kozhikode, Pin 673032. |
Hydel Tourism
Head Quarters -
Vydyuthi Bhavan (4Th Floor), Thiruvananthapuram
Director - SREEKUMAR G
Contact No. -8281420204
Regional Manager - Harish. G L , 9447110570
Office - Vydyuthi Bhavan (4Th Floor),
Thiruvananthapuram
Phone No.: 0471-2553640/ 0471-12514209
Email: khtc [dot] kseb [at] gmail [dot] com
Deputy Chief Engineers
| Location | Contact Number |
|---|---|
| Alappuzha | 9446008283 |
| Ernakulam | 9446008288 |
| Harippad | 9496008998 |
| Irinjalakuda | 9446008305 |
| Kalpetta | 9446008329 |
| Kannur | 9446008339 |
| Kasargod | 9446008345 |
| Kollam | 9446008267 |
| Kottarakara | 9446008271 |
| Kottayam | 9446008279 |
| Kozhikode | 9446008332 |
| Manjeri | 9446008321 |
| Nilambur | 9496010106 |
| Pala | 9446008303 |
| Palakkad | 9446008314 |
| Pathanamthitta | 9446008275 |
| Perumbavoor | 9446008292 |
| Shornur | 9446008318 |
| Sreekandapuram | 9446008343 |
| Thiruvananthapuram (Urban) |
9446008018 |
| Thiruvananthapuram (RuralKattakada) |
9446008019 |
| Thodupuzha | 9446008297 |
| Thrissur | 9446008309 |
| Tirur | 9446008325 |
| Vadakara | 9446008336 |
Executive Engineers
| Location | Contact Number |
|---|---|
| Adimali | 9446008301 |
| Adoor | 9446008277 |
| Alappuzha | 9446008284 |
| Alathur | 9446008317 |
| Aluva | 9446008293 |
| Angamaly | 9496018688 |
| Attingal | 9446008025 |
| Balussery | 9446008334 |
| Chalakudy | 9446008307 |
| Changanacherry | 9446008281 |
| Chathannoor | 9446008270 |
| Chenganoor | 9446008287 |
| Cherthala | 9446008285 |
| Chittur | 9446008315 |
| Ernakulam | 9446008289 |
| Feroke | 9446008335 |
| Harippad | 9496012212 |
| Irinjalakuda | 9446008306 |
| Iritty | 9446008344 |
| Kalpetta | 9446008330 |
| Kanhangad | 9446008347 |
| Kannur | 9446008340 |
| Karunagappally | 9446008269 |
| Kasargod | 9446008346 |
| Kattakada | 9446008232 |
| Kattappana | 9446008299 |
| Kazhakuttam | 9446008023 |
| Kodungallur | 9446008308 |
| Kollam | 9446008268 |
| Kondotty | 9496012454 |
| Kottarakara | 9446008272 |
| Kozhikode | 9446008333 |
| Kundara | 9446008273 |
| Kunnamkulam | 9446008312 |
| Mananthavady | 9446008331 |
| Manjeri | 9446008322 |
| Mannarkkad | 9446008320 |
| Mattancherry | 9446008291 |
| Mavelikkara | 9446008286 |
| Muvattupuzha | 9446008295 |
| Nadapuram | 9446008338 |
| Nedumangad | 9446008024 |
| Neyyattinkara | 9446008026 |
| Nilambur | 9446008323 |
| NorthParavur | 9446008296 |
| Pala | 9446008303 |
| Palakkad | 9446008316 |
| Pallom | 9446008280 |
| Pathanamthitta | 9446008276 |
| Pattambi | 9496011066 |
| Payyannur | 9446008341 |
| Peerumade | 9446008300 |
| Perinthalmanna | 9446008324 |
| Perumbavoor | 9446008294 |
| Ponkunnam | 9446008304 |
| Ponnani | 9446008328 |
| Punalur | 9446008274 |
| Shornur | 9446008319 |
| Thalasseri | 9446008342 |
| Thirurangadi | 9446008327 |
| Thiruvalla | 9446008278 |
| Thiruvananthapuram | 9446008022 |
| Thodupuzha | 9446008298 |
| ThrissurEast | 9446008310 |
| ThrissurWest | 9446008311 |
| Tirur | 9446008326 |
| Tripunithura | 9446008290 |
| Vadakara | 9446008337 |
| Vaikom | 9446008282 |
| Wadakkanchery | 9446008313 |
| Wandoor | 9496018311 |
Board of Directors
| Organisation | Name | Contact Details |
Emails |
|---|---|---|---|
| Hon'ble Minister for Electricity | Sri. K. Krishnankutty | 0471-2321228/ 9446008001 |
N/A |
| Chairman & Managing Director | Dr. Rajan N Khobragade IAS |
0471-2442125 | cmdkseb [at] kseb [dot] in |
| Director (Finance & Human Resource Management) |
Sri. V.R. Hari, IRS | 0471-2448409 | dfkseb [at] kseb [dot] in |
| Director (Distribution, Supply Chain Management & Information Technology) |
Sri. C. Suresh Kumar | 0471-2445658 | N/A |
Director (Generation - Civil) |
Sri. Radhakrishnan .G | 0471-2448720 | dgkseb [at] kseb [dot] in |
| Director (Transmission, System Operation, Planning & Safety) |
Dr. S.R. Anand | 0471-2446885 | dtkseb [at] kseb [dot] in |
| Director (Generation - Electrical) | Sri. Siji Jose | 0471-2514301 | dgekseb [at] kseb [dot] in |
| Director (Renewable Energy and Energy Savings (REES) including SOURA, NILAAVU Project, Sports & Welfare) |
Sri. R. Suku | 0471-2514484 | drees [at] kseb [dot] in |
| Director (Ex-Officio) Principal Secretary, Power Department |
Sri. Rajesh Kumar Sinha IAS |
0471-2333388 | N/A |
| Director (Ex-Officio) Additional Chief Secretary, Finance Department |
Sri. Rajesh Kumar Singh IAS |
0471-2327586 | N/A |
| Director (Independent) | Adv. V. Murugadas | 9446008009 | N/A |
Corporate Headquarters
Kerala State Electricity Board Ltd.,
Vydyuthi Bhavanam,
Pattom, Thiruvananthapuram,
PIN - 695004,
Kerala, INDIA.
Comments
Power failure
We are staying under kundara substation Kollam for the past 2 months. Since 2 months we are suffering from frequent power failures. Long interval power failures and short interval power failures are common in these areas. Even now when I am typing this complaint I have Counted short interval power failure 7 times. Minimum 10 times short interval power failures which is less than 2 minutes each are frequent. Complaint cell numbers are often unattended and if attending are dealt with rude behaviour. 2 months before we were staying under kadappakada substation which was well attended and these sort of complaints are almost nil there. Kindly make necessary arrangements to sort out this issue