Home › Banks › Kerala State Co-Operative Bank (KSCB) Customer Care No.

Kerala State Co-Operative Bank (KSCB) Customer Care No.

Updated on Saturday, 17 October 2026 - 5:04pm
Organization: 
All India Number(s): 
  • 0471-254 7200 (For Contact Support, Mon-Sat, 10am-5pm)
  • 87146 22500 (For Phone Banking Services and ATM Services)
  • 97467 16393 (Missed Call No. For Balance Enquiry)
Website: 
Official Website
iOS App: 
KB Prime
Android App: 
KB Prime

Email

  • kb [at] keralabank [dot] co [dot] in (For General Information)

Important Links

Office Timings

Sr. No. Service Timing
Bank Holidays: All Sundays, Second Saturdays and Fourth Saturdays are Bank holidays
1 Working Time 10am-5pm
2 Business Hours 10am-4pm

Important Contact Details

Sr. No. Service Contact Detail
1 Report Lost on Stolen Card / Block Card 8714622500, 8714622499,

atmcell [at] keralabank [dot] co [dot] in
2 Report Cyber Fraud cyberho [at] keralabank [dot] co [dot] in
3 UPI Support upi [at] keralabank [dot] co [dot] in
4 Omni Channel Support mobilebanking [at] keralabank [dot] co [dot] in

Regional Offices Contact Details

Sr No. Regional Office Contact No. Email Address
1 Thiruvananthapuram Regional Office 0471-2451596, 0471-2476676 tvmro [at] keralabank [dot] co [dot] in East Fort, Fort.P.O, Thiruvananthapuram District, Pin - 695 023
2 Alappuzha Regional Office 0477-2251682, 0477-2251683 alpro [at] keralabank [dot] co [dot] in Opp. Municipal Town Hall, Chungam, Alappuzha P.O, Alappuzha District, Pin - 688 011
3 Kottayam Regional Office 0481-2563603, 0481-2563604 ktmro [at] keralabank [dot] co [dot] in Kummanam, Thazhathangadi, Kottayam P.O, Kottayam District, Pin - 686 001
4 Thrissur Regional Office 0487-2325700, 0487-2325709 tsrro [at] keralabank [dot] co [dot] in Kovilathumpadam, Thiruvambadi P.O, Thrissur District, Pin - 680 022
5 Palakkad Regional Office 0491-2547325, 0491-2547327 plkro [at] keralabank [dot] co [dot] in Head Post Office Road, Sultanpet, Palakkad P.O, Palakkad District, Pin - 678 001
6 Kozhikode Regional Office 0495-2705400, 0495-2701521 kkdro [at] keralabank [dot] co [dot] in Kallai Road, Chalappuram P.O, Kozhikkode, Pin - 673 002
7 Kannur Regional Office 0497-2714115, 0497-2700001 knrro [at] keralabank [dot] co [dot] in Near Head Post Office, Kannur P.O, Kannur District, Pin - 670 001

Grievance Redressal

Level 1:

  • For any query/complaint you can contact the customer support team by calling at 0471-2547294, 0471-2547279, 0471-25472274 or mail at cgrc [at] keralabank [dot] co [dot] in .
  • You can also visit your nearest branch locator .

Level 2:

  • If your query isn't resolved then you can contact the Principal Nodal Officer details are given below:
    Contact No.: 0471-2547274
    Email: pno [at] keralabank [dot] co [dot] in

Level 3:

  • If your query is not resolved within 30 days, then you can Escalate your complaint to Banking Ombudsman at the details given below:
    Contact No.: 0471-2329676, Ext: 251
    Fax No.: 0471-2321625
  • You can also lodge your complaint onine through the Complaint Management System (CMS) or RBI Ombudsman .

Credit Processing Centres

Sr No. Location Contact No. Email Address
1 Thiruvananthapuram 0471-2451595, 0471-2476676 tvmcpc [at] keralabank [dot] co [dot] in East Fort, Fort.P.O, Thiruvananthapuram, Pin - 695 023
2 Kollam 0474-2742301, 0474-2742302 klmcpc [at] keralabank [dot] co [dot] in Kollam, Kollam P.O, Pin - 691 001
3 Alappuzha 0477-2251682, 0477-2251683 alpcpc [at] keralabank [dot] co [dot] in Opp. Municipal Town Hall, Chungam, Alappuzha P.O, Pin - 688 011
4 Pathanamthitta 0468-2222271, 0468-2221675 ptacpc [at] keralabank [dot] co [dot] in Mylapra Road, Pathanamthitta P.O, Pin - 689 645
5 Kottayam 0481-2563603, 0481-2563604 ktmcpc [at] keralabank [dot] co [dot] in P.B.No.140, Central Junction, Kottayam P.O, Pin - 686 601
6 Idukki 0486-2235291, 0486-2235292 idkcpc [at] keralabank [dot] co [dot] in Idukki Colony P.O, Idukki District, Pin - 685 602
7 Ernakulam 0484-2424613, 0484-2424549 ekmcpc [at] keralabank [dot] co [dot] in P.B.No.4, Kakkanad P.O, Kochi, Ernakulam, Pin - 682 030
8 Thrissur 0487-2325700, 0487-2325709 tsrcpc [at] keralabank [dot] co [dot] in Kovilathumpadam, Thiruvambadi P.O, Thrissur, Pin - 680 022
9 Palakkad 0491-2547857, 0491-2547325 plkcpc [at] keralabank [dot] co [dot] in Head Post Office Road, Sultanpet, Palakkad P.O, Pin - 678 001
10 Malappuram 0483-2734853, 0483-2734955 contact [at] mdcb [dot] com Uphill, Malappuram PO, Pin - 676505
11 Kozhikode 0495-2705403, 0495-2705400 kkdcpc [at] keralabank [dot] co [dot] in Kallai Road, Chalappuram P.O., Kozhikode, Pin - 673 002
12 Wayanad 0493-6209957, 0493-6202651 wydcpc [at] keralabank [dot] co [dot] in Kalpetta North P.O, Wayanad, Pin - 673 122
13 Kannur 0497-2714115, 0497-2700001 knrcpc [at] keralabank [dot] co [dot] in Kannur P.O, Kannur District, Pin - 670 001
14 Kasaragod 0499-4220118, 0499-4210822 ksdcpc [at] keralabank [dot] co [dot] in Nayaks Road, Kasaragod Dist., Pin - 671 121

Loan, Deposit & Others Inquiry Contact Details

Sr No. District Contact No. Address
1 Thiruvananthapuram 0471-2451595, 0471-2476676 East Fort, Fort.P.O, Thiruvananthapuram, Pin - 695 023
2 Kollam 0474-2742301, 0474-2742302 Kollam, Kollam P.O, Pin - 691 001
3 Alappuzha 0477-2251682, 0477-2251683 Opp. Municipal Town Hall, Chungam Alappuzha. P.O, Alappuzha, Pin - 688 011
4 Pathanamthitta 0468-2222271, 0468-2221675 Mylapra Road, Pathanamthitta P.O, Pin - 689 645
5 Kottayam 0481-2563603, 0481-2563604 P.B.No.140, Central Junction, Kottayam P.O, Pin - 686 601
6 Idukki 0486-2235291, 0486-2235292 Idukki Colony P.O, Idukki District, Pin - 685 602
7 Ernakulam 0484-2424613, 0484-2424549 P.B.No.4, Kakkanad P.O, Kochi, Ernakulam, Pin - 682 030
8 Thrissur 0487-2325700, 0487-2325709 Kovilathumpadam, Thiruvambadi P.O, Thrissur, Pin - 680 022
9 Malappuram 0483-2736802 Parry Complex, Down Hill Post, Malappuram, Pin - 670519
10 Palakkad 0491-2547857, 0491-2547325 Head Post Office Road, Sultanpet, Palakkad P.O, Pin - 678 001
11 Kozhikode 0495-2705403, 0495-2705400 Kallai Road, Chalappuram P.O., Kozhikkode, Pin - 673 002
12 Wayanad 0493-6209957, 0493-6202651 Kalpetta North P.O, Wayanad, Pin - 673 122
13 Kannur 0497-2714115, 0497-2700001 Kannur P.O, Kannur District, Pin - 670 001
14 Kasaragod 0499-4220118, 0499-4210822 Nayaks Road, Kasaragod Dist., Pin - 671 121
15 Corporate Loan Inquiry 0484-2424549, 0484-2424613 Corporate Business Office, Kakkanad P.O, Kochi, Ernakulam District, Pin - 682 030

Public Relation Officers Contact Details

Sr No. Location Name Designation Contact No. Mobile No. Email
1 Thiruvananthapuram Sri. Bablu J.S Chief Public Relation Officer 0471-2547350, 0471-2547200 8281008446 keralabankpro [at] gmail [dot] com
2 Thiruvananthapuram Smt. Reenamol T. Public Relation Officer 0471-2547350, 0471-2547200 9447342942 reenathomaspro [at] gmail [dot] com
3 Kozhikode Sri. Sahad C. Public Relation Officer 0495-2705400, 0495-2701521 9446990585 kkdrokb [at] gmail [dot] com
4 Ernakulam Sri. Abhijith T. Public Relation Officer 0484-2424549, 0484-2424613 9946960368 pro [at] thrissurdcb [dot] com
5 Kannur Sri. Haroon Rashed K.K Public Relation Officer 0497-2714115, 0497-2700001 9961250877 prokannurjillabank [at] gmail [dot] com
6 Thrissur Sri. Jaykar T.S Public Relation Officer 0487-2325700, 0487-2325709 9961166856 jaykaroffice [at] gmail [dot] com

Head Office Department Contact Details

Sr No. Department Contact No. Email
1 Digital Banking 0471-2547203, 0484-2424684 dbit [at] keralabank [dot] co [dot] in
2 General Banking 0471-2547235 banking [at] keralabank [dot] co [dot] in
3 Credit 0471-2547297 credit [at] keralabank [dot] co [dot] in
4 PA to President 0471-2547276 papresident [at] keralabank [dot] co [dot] in
5 PA to Chief Executive Officer 0471-2547223 paceo [at] keralabank [dot] co [dot] in
6 PA to Executive Director 0471-2547221 cacgm1 [at] keralabank [dot] co [dot] in
7 Board Secretariat 0471-2547202 boardsecretariat [at] keralabank [dot] co [dot] in
8 General Administration Department 0471-2547218 gad [at] keralabank [dot] co [dot] in
9 Asset Management Department 0471-2547241 amd [at] keralabank [dot] co [dot] in
10 Reconciliation 0471-2547350 recon [at] keralabank [dot] co [dot] in
11 Treasury and Investment 0471-2547246 treasury [at] keralabank [dot] co [dot] in
12 Recovery 0471-2547240 recovery [dot] ho [at] keralabank [dot] co [dot] in
13 Monitoring 0471-2547227 monitoring [at] keralabank [dot] co [dot] in
14 Business Planning and Development 0471-2547295 planning [at] keralabank [dot] co [dot] in
15 PACS Development 0471-2547238 pacs [at] keralabank [dot] co [dot] in
16 Cooperative Credit 0471-2547283 coopcredit [at] keralabank [dot] co [dot] in
17 Refinance 0471-2547283 kscbrefinance [at] gmail [dot] com
18 Internal Audit 0471-2547210 audit [at] keralabank [dot] co [dot] in
19 Inspection 0471-2547279 inspection [at] keralabank [dot] co [dot] in
20 Customer Acquisition & Marketing 0471-2547213 marketing [at] keralabank [dot] co [dot] in
21 Chief Finance Officer 0471-2547298 cfo [at] keralabank [dot] co [dot] in
22 Chief Risk Officer 0471-2547250 cro [at] keralabank [dot] co [dot] in
23 Compliance Cell 0471-2547210 compliance [at] keralabank [dot] co [dot] in
24 Principal Public Relation Officer 0471-2547236 principalpro [at] keralabank [dot] co [dot] in
25 Clearing, Kerala Bank Main Branch, Thiruvananthapuram 0471-2547275 kscbclearing [at] keralabank [dot] co [dot] in

Download Forms

Office Addresses

Sr. No. Office Contact No. Email Address
(The Kerala State Co-operative Bank-Kerala Bank)
1 Head Office 0471-2547350 keralabankonline [at] gmail [dot] com COBANK Towers, P.B.No.6515, VikasBhavan P.O, Palayam, Thiruvananthapuram District, Thiruvananthapuram District, Pin - 695 033, Kerala State
2 Corporate Business Office 0484-2424549, 0484-2424613 cbo [at] keralabank [dot] co [dot] in Ernakulam P.B.No.4, Kakkanad P.O, Kochi,Ernakulam District, Pin - 682030

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