Kenya Airways Customer Care No.

Global Support

  • +254-20-3274747 (For support & queries)
  • +254-71-1024747 (For Enquiries)
  • +254-70-5474747 (Whatsapp Support)

Email

customer [dot] relations [at] kenya-airways [dot] com (For global support & queries)

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Important Links

Branch Offices (India)

Location Phone No. Email Address
Mumbai
(Town Office)
022-67986798
Country
Manager:
022-67986701
Ticketing &
Reservation:
022-67986798
Station
Accountant :
022-67986711
reservation [dot] india [at] kenya-airways [dot] com
nirmala [dot] murzello [at] kenya-airways [dot] com
(Finance Related)
Kenya Airways PLC
215 Atrium Units 316/317,
3rd Floor, C Wing, Andheri Kurla
Road, Chakala, Andheri (East),
Mumbai 400 093
Office Timings:
Mon-Fri : 09:30 - 17:45
Sat & Bank Holidays: 09:30-16:00
Sunday closed
Mumbai
(Airpot Office)
022-66859335
022-66859336
022-66859344
022-66859345
Duty Officer:
9821026835
Customer Relations:
customer [dot] relations [at] kenya-airways [dot] com
Duty Officers:
kqbomkt [at] kenya-airways [dot] com
Operations:
kqbomow [at] kenya-airways [dot] com
Baggage:
delayedbaggae [dot] bom [at] kenya-airways [dot] com
Airport Office
Kenya Airways PLC
W8-3101, Level 3 West Pier,
T2 Chhatrapati Shivaji Maharaj
International Airport.
Mumbai - 400 099
Telefax : 022-66859340
Bangalore 080-22244761
Fax: 080-22218081
kqblrsales [at] globalaviationindia [dot] com Global Aviation Services Pvt. Ltd
C4/C5, First Floor, Devatha Plaza
131/132, Residency Road,
Bangalore 560 025
Calcutta 033-40017300
033-40017301
res [dot] ccu [at] ajantagroupindia [dot] com
sales [dot] ccu [at] ajantagroupindia [dot] com
Ajanta Travel Pvt.Ltd,
Room no 24A/2, Calcutta
Ahmedabad 079-26585077
079-26586077
079-26582735
Fax: 079-26585007
roopkanta [dot] amd [at] ajantagroupindia [dot] com Ajanta Travels Pvt. Ltd
6, Harikrupa Shopping Centre
Behind City Gold, Off Ashram Road
Ahmedabad 380 009
Cochin 0484-2368233
0484-2350544
0484-2351091
Fax : 0484-2361467
cok [at] globalaviationindia [dot] com Global Aviation Services Pvt. Ltd
2A Oxford Business Centre
Sreekandath Road, Cochin 682 016
Chennai 044-42959631
044-42959633
paxmaasales [at] globalaviationindia [dot] com
paxmaa [at] globalaviationindia [dot] com
Global Aviation Services Pvt. Ltd
Global House, 733, Anna
Salai Chennai 600006
Fax : 044-42959656
Hyderabad 040-23240756 hyd [at] globalaviationindia [dot] com Global Aviation Services Pvt. Ltd
5-9-58/A/203 2nd Floor Gupta Estate
Basheerbagh, Hyderabad
Nepal +977-14220245
+977-14252995
9841268422
Fax : +977-14221180
Bthapa [at] president [dot] com [dot] np
suchitra [at] president [dot] com [dot] np
poonam [at] president [dot] com [dot] np
President Travel & Tours
Durbar Marg, Kathmandu, Nepal
Ctc Person-Suchitra Gautam
Bangladesh +88-02-9882273
+88-02-9882274
Fax: +88-02-9881337

arif [at] saimongroup [dot] com
wazir [at] saimongroup [dot] com
National Travel Bureau
Saimon Centre
House 4A, Road 22
Guishan Commercial Area
Dhana 1212, Bangladesh

Global Locations

Head Office

Kenya Airways Head Office
Airport North Road, Embakasi
P.O. Box: 19002 - 00501
Nairobi, Kenya (24 Hours)
Tel : +254 20-3274747
Mobile : +254 711024747

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Comments

Hi, my sister and I are

Hi, my sister and I are trying to get into contact with Kenya Airways India as we have not yet received our luggage. The calls are not going through or no one is picking up and our emails are getting blocked. It has been 10 days now and we have not received our luggage. We have visited for a wedding and all my essentials are in the luggage. Please could we get some assistance on this matter.