Kashmere Gate ISBT Enquiry No. 011-2386 0290

All India Number(s): 
  • 011-2386 0290 (Kashmere Gate Enquiry No.)
  • 011-2386 8709 (Kashmere Gate Enquiry No.)
  • 011-2386 5472 (Kashmere Gate Enquiry No.)
  • 011-2331 7600 (DTC Control Room)
  • 011-4140 0400 (DTC Control Room)

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Roadways Enquiry No.
Haryana Roadways 0172-2704014
UP Roadways 1800-180-2877
Punjab Roadways 0161-2447017
Himanchal Pradesh 9418000529,
J & K Roadways 0191-2577475
PEPSU Roadways 0175-2311715
Rajasthan Roadways 1800-2000-103
Uttarakhand Roadways 1800-121-0802

Refund & Cancellation

  • Don't maintain any refund and cancellation policy for online payment.
    But any user who are using their services they can cancel their service contract.

General Enquiry

General Enquiry ISBT at Kashmere Gate 011-23860290,
General Enquiry ISBT at Anand Vihar 011-22149089
General Enquiry ISBT at Sarai Kale Khan 011-21420624
e-Auction Enquiry 011-23865600,
BQS Enquiry 011-65160290

Control Room Contact No.

Control Room Telephone Number
Central Control Room 011-23370209,
Central Complaint Cell 8744073248
Help Line 011-41400400,
Email dtc_trdeptt [at] yahoo [dot] in, dtc [at] bol [dot] net [dot] in
RTI(HQ) Scindia House 011-23320694
Road Safety Cell 8744073265, 8744073266
Zone wise Control Room
East Control Room 011-22593553,
Email : rmeast [at] dtc [dot] nic [dot] in
West Control Room 011-25871250,
011-25872934 ext-222.
Email : rmwest [at] dtc [dot] nic [dot] in
North Control Room 011-27199807,
Email : rmnorth [at] dtc [dot] nic [dot] in
South Control Room 011-26119081,
Email : rmsouth [at] dtc [dot] nic [dot] in
Parent Article: 


Bus service from terminal 3

Dear sir
Sir I want to inform you that I have been denied to travel on Delhi gov bus plying from terminal 3 till domestic light near terminal 1.
Iam so sorry to inform you but those people who are seating at terminal 3 for bus information they were not behaving properly with ladies and they were saying its better not to give tickets to ladies as for them it's free of cost.
And those conductors and drivers are also not behaving properly whatever comes to their mouth they were saying. As we are not supposed to pay it doesn't mean that they will talk to us in a bad way.
Kindly brief your team, it's Delhi government rule as its not our an individual choice.
I hope you will understand how difficult it is to face such arrogant and ignorant people.

Ticket related

Hi sir,
Is there and pre booking system ticket to travet... I want to go panchkula from noida so can you help me to get information

Regarding high price of eatbles and cold drink

Sir myself sandeep. I reached at isbt to catch a bus for bhiwani. I ask a cold drink and price he told me for every drink is 5 rs more. When i ask him about his name and shop no he denied to tell and say do whatever you can do nothing is going yo happen with me. I an shocked by his behaviour. His shop no may be 33 i guess bit not sure but yaa his shop is excatly infront of gate no 40 of isbt.
I hope a strict action will be taken against him and hoping for fast reply and action because they are earning 5 rs more ftom each customer without bill.

Mugging incident at ISBT Delhi

Very sad to inform that there are such frequent cases in the Capital city, but no action taken.
My son's mobile phone was snatched at the Kashmere gate Bus Depot by a biker and he sped away with the phone.
This incident occured at 5.55am today. My son is new to the city. It was told to him that there are many such cases.
I would like to question the authorities that are there no CCTV cameras installed in that area? As Bus stands and railway stations are important locations.
Or they are installed, but only for show?
Will the authorities help to retrieve my son's phone? Or just ignore it as a stray incident!!!
Just had a first hand experience of how unsafe our capital city is!