Jio Payment Bank Toll Free Customer Care No. 1800 891 9999

Toll free Number(s): 
  • 1800 891 9999 (Consumer Helpline Number)

Support Hours

(9:00am - 9:00pm, All Days)

Email

care [at] jiopaymentsbank [dot] com

Important Links

Grievance Redressal

Level 1

If you haven’t received a feedback for your concerns or if you are not satisfied with the response

  • Email: Headcustomercare [at] jiopaymentsbank [dot] com
  • Please mention the reference number provided to you in your earlier interaction for speedy resolution

Level 2

If you are not satisfied with the response received from the Head - Customer Service

  • Email: Nodalofficer [at] jiopaymentsbank [dot] com
  • Please mention the reference number provided to you in your earlier interaction and Nodal Officer will get
    back to you in 10 working days

Level 3

In the event that you do not receive any response within one month

  • Write to the Banking Ombudsman for an independent review
  • Please click here for details of the Banking Ombudsman scheme.

Correspondence Address

5th Floor, D-Wing,
TC-22, Reliance Corporate Park,
Ghansoli, Navi Mumbai - 400701

Walk In Address (To Submit Letters)

Reliance Corporate Park,
5-TTC Industrial Area, Gate House,
Thane - Belapur Road, Ghansoli,
Navi Mumbai - 400701


Comments

Net speete very slow

Mare complete jio sim walo sa h aapki jio sim bhut jada slow speete da rhe h or mana phla be 2 bar complete lekha de h par us par koi dyan nhi diya gya m koi be app nhi chala paa rha or aap mare recharge be chak kar sakta ho mana astra recharge be karva rakha h fer be net nhi chal rha

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