Jetstar Customer Care Numbers

Organization: 

Support Hours

  •  7 days a week from 8:00 am - 8:00 pm

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Contact Numbers

Australia
131 538 charges apply, Monday to Sunday
Cambodia
Phnom Penh
+855 23 220 909 Monday to Saturday 8.00am to 6.00pm (local time)
+613 9645 5999 charges apply, Monday to Sunday             
Siem Reap (Angkor Wat)
+855 63 964 388 Monday to Saturday 8.00am to 6.00pm (local time)
+613 9645 5999 charges apply, Monday to Sunday             
China
Mainland China
4001 201 260 charges apply, Monday to Sunday
+613 9645 5999 charges apply, Monday to Sunday
Hong Kong SAR
+852 3192 7451 charges apply, Monday to Sunday  
+613 9645 5999 charges apply, Monday to Sunday
Taiwan
+00801 852 015 charges apply, Monday to Sunday in English
+613 9645 5999 charges apply, Monday to Sunday in English
Fiji
008 002 171 Monday to Sunday
+613 9645 5999 charges apply, Monday to Sunday
Indonesia
+613 9645 5999 charges apply, in English, Monday to Sunday
Japan
0570 550 538 press 2 for English, charges apply, Monday to
Sunday 9.00am to 9.00pm (local time)
050 3163 8538 calling from a PHS device, charges apply,
Monday to Sunday 9.00am to 9.00pm (local time)
Malaysia
1800 813 090 charges apply, Monday to Sunday  
+613 9645 5999 charges apply, Monday to Sunday
Myanmar
+95 9 42111 6662
+95 9 42111 6663
Monday to Friday, 9.00am to 5.00pm (local time)
New Zealand
+64 9975 9426 charges apply, Monday to Sunday
0800 800 995 toll free from local landlines only, Monday to Sunday  
Philippines
1800 1611 0280 charges apply, in English, Monday to Sunday  
+613 9645 5999 charges apply, in English, Monday to Sunday
+632 8 396 6940 (Press 2)
+63919 078 2673
+63977 240 2091
Monday to Friday (Reservations: 08:30am-05:30pm,
Ticketing: 08:30am-05:00pm)
Singapore
+65 6499 9702 charges apply, in English, Monday to Sunday             
Thailand
66 2267 5125 charges apply, in English, Monday to Friday,
8:30am to 5:30pm (local time); Sunday, 8:30
to 12:30pm (local time)
001 800 611 2957 toll free, phone must be connected to CAT
network, in English, Monday to Sunday  
+613 9645 5999 charges apply, in English, Monday to Sunday
USA
1866 397 8170 toll free, in English, Monday to Sunday  
+613 9645 5999 charges apply, in English, Monday to Sunday
Vietnam
121010020 Mobifone Corporation Network, Mon-Sun
(toll-free, English only)
12280015 Viettel Group Network, Mon-Sun 
(toll-free, English only)
120852212 VNPT/ Vinaphone Network, Mon-Sun
(toll-free, English only) 
Other Countries and Regions
+613 9645 5999 charges apply, Monday to Sunday

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Corporate Address

Jetstar Airways (Australia) 

PO Box 4713, Melbourne,
VIC 3001, Australia

Jetstar Asia (Singapore) 

Singapore Changi Airport T1,
PO Box 323, Singapore 918144

Jetstar Japan 

Narita International Airport
Terminal 3, Narita, Chiba,
282-0006, Japan

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