JC Penney Customer Care

Global Support Number

+1-800-322-1189 (Customer Support)

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Important Links

Return and Refund

  • If you have any query related to return or exchanged you can call customer care at +1-800-442-7902.
  • If you can return or exchanged a product you can do within 60 days of the original purchase date.
  • Refunds take 3- 4 days to post to your account from the day the merchandise was received.
  • Refunds will be issued on the original form of payment .
  • Refunds to a third party credit card, contact your financial institution it takes 7-10 days .
  • For more information please Read.

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