Janakalyan Financial Services Customer No. 1800 345 5207

Email

• info [at] janakalyan [dot] net (For General Information)

Important Link

• Contact Form

For Complaint

Level 1

• For any query/complaint, you can contact at 18003455207, 033-23370123, 033-40607106 or mail at info [at] janakalyan [dot] net .
• Your query will be resolved within 2 working days .

Level 2

• If your query is not resolved within a period one month, then you can contact to the Grievance Redressal Officer at the details given below:
  Name: Mousam Pal
  Designation: Nodal Officer
  Contact No.: 9126466458
  Email: mousam [dot] pal [at] janakalyan [dot] net

Level 3:

• If your query is not resolved within a period of 15 days, then you can contact to the Microfinance Institution Network (MFIN)
  Contact No.: 18001021080

Level 4:

• If your query is still not resolved and you are not satisfied, then you can lodge your complaint online through Non-Banking Financial Companies (NBFCs)
  Designation: Officer-in-Charge,
  Address: DNBS, Reserve Bank Of India,
  Regional Office, 15 N.S.Road,
  Kolkata 700001
• You can also lodge your complaint online RBI Complaint Management System (CMS) .

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