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ITA Airways Customer Care No. 000 800 050 3336

Updated on Tuesday, 15 July 2025 - 11:10am
Organization: 
Toll free Number(s): 
  • 000 800 050 3336 (For Customer Support, 24*7)
International Numbers: 
+39 06 85960020 (For International Support, 7am-10pm , Italian Time)
Website: 
Official Website
iOS App: 
ITA Airways
Android App: 
ITA Airways

IVRS Menu: 000 800 050 3336

Select your preferred language

  • Press 1: To purchase a ticket, access additional services or assistance with an online purchase.
  • Press 2: If your flight is cancelled or there is a change in the flight schedule
  • Press 3: For flight info, to change your reservation with online check-in
  • Press 4: To book medical assistance or assistance for passengers with reduced mobility
  • Press 5: For Volare Program

Important Link

Lost/Delayed/Damaged Baggage

  • For any query/complaint regarding the lost/delayed/damaged baggage you can contact the customer support at lostitems [at] ita-airways [dot] com
  • In case of damaged baggage kindly contact the Lost & Found office of the arrival city.
  • You can also fill thsi Lost Baggage Form
  • In case of missing items from the baggage immediately report the issue to the airport Lost & Found Office and send a report within 7 days of filing the Property Irregularity Report or 21 days after receiving your luggage.
  • For more information please read

Global Contact Details

Sr.No. Country Phone number Available languages Opening hours
1 Albania +39 06 8596 0022 Italian/English Daily from 8am-7pm
2 Argentina +54 1152527167
(toll-free number)		 Italian/English/Spanish Mon-Fri, 9am-6pm, Sat-Sun, 9am-1pm
3 Australia +61 1300551080 English Daily from 9am-5pm
4 Belgium +32 2 588 09 30
(basic rate for a standard call)
 Italian/English/French/Dutch Mon-Fri, 8am-7pm
5 Brazil +55 8008913756
(toll-free number)		 Italian/English/Portuguese Daily H24
6 Canada +1 866-725-7077
(toll-free number)		 Italian/English/French Daily H24 (Italian/English)
Daily from 9am-8pm (French)
7 Egypt +201 501718072
(basic rate for a standard call)		 Italian/English/Arabic Sat-Thu, 8:30am-6pm
8 France +33 1 73 43 12 80
(basic rate for a standard call)		 Italian/English/French Mon-Fri, 8am-8pm, Sat-Sun, 9am-7pm
9 Germany +49 6966102730
(basic rate for a standard call)		 Italian/English/Dutch Mon-Fri, 8am-7pm
10 Japan +81345400996
(basic rate for a standard call)		 Italian/English/Japanese Mon-Fri, 9am-5pm
11 Greece +30 21 1199 3880
(basic rate for a standard call)		 Italian/English/Greek Mon-Fri, 9am-6pm
12 Israel +972 43501111
(basic rate for a standard call)		 Italian/English Daily H24
13 Malta +356 2778 0221
(basic rate for a standard call)		 Italian/English Mon-Fri, 9am-6pm
14 New Zeland +64 0800003339 English Daily from 9am-5pm
15 Netherlands  +31 85 208 6740
(basic rate for a standard call)		 Italian/English/Dutch Mon-Fri, 8am-7pm
16 United Kingdom +44 1904 211300
(basic rate for a standard call)		 Italian/English Mon-Fri, 8am-10pm, Sat-Sun, 8am-9pm
17 Spain +34 900 861 690
(toll-free number)		 Italian/English/Spanish Mon-Fri, 9am-8pm
18 Switzerland +41 43 508 52 30
(basic rate for a standard call)		 Italian/English/German/French Mon-Fri, 8am-7pm
19 Tunisia +216 31320646
(basic rate for a standard call)		 Italian/English/French Mon-Fri, 9am-4pm
20 USA +1 877-793-1717
(toll-free number)		 Italian/English Daily H24

Volare Program Contact Details

Opening Hours: 7am-10pm (Italian time UTC + 1)

Sr.No. Location Contact No.
1 Albania 00355 800 1523
2 Argentina 0054 8003455494
3 Belgium +32 800 77 940
4 Brazil 08008913749
5 Canada +1 866-370-0034
6 France +33 805 08 23 20
7 Germany +49 800 7241075
8 Japan 001 01080 008 250 905
9 Greece +30 800 848 1640
10 Israel 00972 1809388139
11 Italy +39 800 939 074
12 Netherlands +31 800 3636330
13 United Kingdom +44 800 086 9010
14 Spain +34 900 861 636
15 Switzerland +41 800 003 283
16 USA +1 888-651-0754

Registered Office

ITA Airways,
Via Venti Settembre 97, 00187 Rome, Italy

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