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ITA Airways Customer Care No. 000 800 050 3336

Updated on Tuesday, 11 August 2026 - 9:18am
Organization: 
Toll free Number(s): 
  • 000 800 050 3336 (For Customer Support, 24x7)
Website: 
Official Website
iOS App: 
ITA Airways
Android App: 
ITA Airways

IVRS Menu:

Select your preferred language

  • Press 1: If you are calling from a travel agency or company
    • Press 1: If you are calling from an IATA agency.
    • Press 2: If you are calling from a non-IATA agency
    • Press 3: If you are calling from a company
  • Press 2: Otherwise
    • Press 1: To purchase a ticket, access additional services or assistance with an online purchase
    • Press 2: If your flight is cancelled or there is a change to the flight schedule
    • Press 3: For flight info, to change a reservation, or to request support with online check-in
    • Press 4: To book medical assistance or assistance for passengers with reduced mobility

Important Link

Lost/Delayed/Damaged Baggage

  • For any query/complaint, you can contact the customer support at lostitems [at] ita-airways [dot] com .
  • In case of damaged baggage kindly contact the Lost & Found office of the arrival city.
  • You can also fill this Lost Baggage Form .
  • For delayed baggage, you can email at bif [at] ita-airways [dot] com or fax to 06 65433114.
  • Report missing baggage items to the airport Lost & Found Office within 7 days of the Property Irregularity Report or 21 days of receiving the baggage.
  • For more information please read .

Global Contact Support Details

Sr No. Country Languages Contact No. Service Hours
1 Albania English, Italian +35545301831 Every day, 8am-7pm
2 Argentina Spanish, English, Italian +541152527167 Mon-Fri, 9am-6pm, Sat-Sun, 9am-1pm
3 Belgium French, English, Italian +3225880930 Every day, 8am-7pm
4 Brazil Portuguese, English, Italian 08008913756 H24
5 Canada French, English, Italian +18667257077 Italian/English H24, French, every day 9am-8pm
6 Egypt Arabic, English, Italian +201501718072 Sat-Thu, 8:30am-6pm
7 France French, English, Italian +33173431280 Mon-Fri, 8am-8pm, Sat-Sun, 9am-7pm
8 Germany German, English, Italian +496966102730 Mon-Fri, 8am-7pm
9 Japan Japanese, English, Italian +81345400996 Mon-Fri, 9am-5pm
10 Ghana English, Italian +233596993404 Mon-Fri, 8am-8pm, Sat-Sun, 9am-6pm
11 Greece Greek, English, Italian +302111993880 Mon-Fri, 9am-6pm
12 Israel English, Italian +97243501111 H24
13 Italy Italian, English +390685960020 Mon-Sun, 7am-10pm
14 Malta English, Italian +35627780221 Mon-Fri, 9am-6pm
15 The Netherlands Dutch, English, Italian +31852086740 Mon-Fri, 8am-7pm
16 Saudi Arabia Arabic, English, Italian 8001010734 Mon-Fri, 8am-8pm, Sat-Sun, 9am-5pm
17 Spain Spanish, English, Italian 900861690 Mon-Fri, 9am-8pm
18 Switzerland French, German, English, Italian +41435085230 Mon-Fri, 8am-7pm
19 Tunisia Arabic, English, Italian +21631320646 Mon-Fri, 9am-4pm
20 UK English, Italian +441904211300 Mon-Fri, 8am-10pm, Sat-Sun, 8am-9pm
21 USA English, Italian +18777931717 H24
22 UAE Arabic, English, Italian +971600521669 Mon-Fri, 8am-8pm, Sat-Sun, 9am-5pm
23 Thailand English, Italian 1800014476 Mon-Fri, 9am-5pm
24 Australia English +6113005001080 -
25 New Zealand English 0800003339 -

Volare Program Contact Details

Email: volaremembersupport [at] ita-airways [dot] com
Opening Hours: 7am-10pm (Italian time UTC + 1)

Sr.No. Location Contact No.
1 Albania 00355 800 1523
2 Argentina 0054 8003455494
3 Belgium +32 800 77 940
4 Brazil 08008913749
5 Canada +1 866-370-0034
6 France +33 805 08 23 20
7 Germany +49 800 7241075
8 Japan 001 01080 008 250 905
9 Greece +30 800 848 1640
10 Israel 00972 1809388139
11 Italy +39 800 939 074
12 Netherlands +31 800 3636330
13 United Kingdom +44 800 086 9010
14 Spain +34 900 861 636
15 Switzerland +41 800 003 283
16 USA +1 888-651-0754

Registered Office

ITA Airways,
Via Venti Settembre 97,
00187 Rome, Italy

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