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Indraprastha Gas (IGL) Customer Care No. 1800 102 5109

Updated on Saturday, 4 April 2026 - 5:51pm
Organization: 
Toll free Number(s): 
  • 1800 102 5109 (Customer Care, 24x7)
  • 1800 419 5109 (Alternate Support No.)
  • 1800 180 5109 (Customer Support )
  • 1906 (Emergency LPG Leakage Complaints)
  • 155216 (For Centralized Emergency Leakage No. , 24*7)
All India Number(s): 
  • 011-4138 7000 (Customer Support, 24*7)
  • 011-4983 5100 (Alternate Support Number)
  • 011-6902 0500 (General Queries/Support)
  • 011-6902 0400 (Another No. For Customer Support)
Website: 
Official Website
iOS App: 
IGL Connect
Android App: 
IGL Connect

IVRS Menu : 1800 102 5109 / 1800 419 5109 / 011-4138 7000 / 011-4983 5100 / 011-6902 0500 / 011-6902 0400

  • Press 1: For emergency like gas leakage / gas supply problem.
  • Press 2: For information about new connection.
  • Press 3: For call back request.
  • Press 4: To record your complaint with business partner (BP) number.
  • Press 5: For more services.
  • Press 6: For rewind.

Email

  • customercare [dot] png [at] igl [dot] co [dot] in (For Customer Care)

Important Links

Helpline Numbers

Sr. No. Location/Service Contact Detail
1 Toll Free Emergency 18001111817
2 Guru Gram 8448184019
3 Karnal 8448184015
4 Dharuhera 8448588569 
5 Rewari 8448588599 
6 MuzaffarNagar 7428097827 
7 Ajmer 7428769759 
8 Pali 7428769761 
9 Rajsamand 7428769763 
10 IGL Smart Card 0120-4844761,
support [at] iglsmartcard [dot] com

Control Room Contact Details

Emergency Contact No. (Delhi): 8130995000

Sr No. Location Control Room- 1
Contact No. 		Control Room- 2
Contact No.
Central Zone
Contact No: 8130995001, 8448588508
1 Kaka Nagar 8448588500 -
2 Udyan Marg 8448588501 8448588502
2 Cgo 8448588503 8448588504
3 Okhla 8448588505 -
4 San Martin 8448588506 8448588507
5 Anand Parvat 8448588509 -
6 Punjabi Bagh 8448588510 -
North Zone
Contact No: 8130995004
7 Rohini Sec-10 8448588511 8448588512
8 Rohini Sec-19 8448588513 8448588514
9 Pitam Pura 8448588515 -
10 Derawal Nagar 8448588516 8448588517
11 Bawana 8448588518 8448588519
South Zone
Contact No: 8130995002
12 R K Puram 3 8448588520 8448588521
13 Nelson Mandela 8448588522 8448588523
14 Pushp Vihar 8448588524 8448588525
15 Kalka Ji 8448588526 8448588527
West Zone
Contact No: 8130995003
16 Pashchim Vihar 8448588528 8448588529
17 Janakpuri (Jdc) 8448588530 8448588531
18 Dwarka Sec-9 8448588532 8448588533
19 Janakpuri D Block 8448588534 8448588535
20 Dwarka Sec-23 8448588536 8448588537
East Zone
Contact No: 8130995005
21 Mayur Vihar 8448588538 8448588539
22 Patparganj 8448588540 8448588541
23 Vivek Vihar 8448588542 8448588543
24 Dilshad Garden 8448588544 8448588545
Ghaziabad Zone
Contact No: 8130995007
25 Surya Nagar 8448588546 8448588547
26 Vaishali 8448588548 8448588549
27 Indrapuram 8448588550 8448588551
28 Rajender Nagar 8448588552 -
29 Govindpuram 8448588553 -
30 Ashok Nagar 8448588554 8448588555
31 Crossing Republic 8448588556 -
32 Lohia Nagar 8448588557 -
Gr. Noida Zone
Contact No: 8130995006
33 Kasna 8448588558 8448588559
34 Kp-5 8448588560  
Noida Zone
Contact No: 8130995008
35 Noida Sec- 53 8448588561 -
36 Noida Sec- 15 8448588562 -
37 Noida Sec- 82 8448588563 -
38 Noida Sec- 122 8448588564 -
Steel Zones
39 North Steel 8448588565 -
40 East Steel 8448588566 -
41 West Steel 8448588567 -
42 South Steel 8448588568 -
43 Central Steel 8448588569 -

For Complaint

Level 1

  • For any query/complaint you can contact to Incharge Customer Care at the details given below:
    Contact No.: 011-69020596 (Mon-Fri, 9:15am-5:45pm)
    Email: inchargecustomercare [at] igl [dot] co [dot] in

Level 2

  • If your query is not resolved within 15 days, you can contact at the details given below:
    Sr No. Designation Contact No. Email
    1 Nodal Officer 011-69020597 nodalofficer [at] igl [dot] co [dot] in
    2 Appellate Authority 011-69020598 appellateauthority [at] igl [dot] co [dot] in

Level 3

  • If you are still not satisfied with the resolution provided by above levels then you can escalate the issue by sending mail at grievance [at] pngrb [dot] gov [dot] in .

Office Addresses

Office Hours: Mon-Fri, 9:15am-5:45pm (Same For All)

Sr No. Office/Location Address
1 Registered Office Plot No. 4, Community Centre, Sector 9, R K Puram, New Delhi - 110022
Contact No.: 18001805109, 011-46074607
Fax: 011-26171860, 011-26171863, 011-26171921
2 Corporate Office G-200, Second Floor, Tower G, World Trade Center, Nauroji Nagar, New Delhi-110029
3 Vasant kunj ISID Building , C-1 Block,(2nd & 3rd Floor), Vasant Kunj Institutional Area, New Delhi-110070
Walk in Centres
4 R K Puram Property No-6, First Floor, SDMC Market, Sector-8, R K Puram, New Delhi-110022
5 Noida C-3, First Floor, Piccadilly Building, SEC-3, Noida

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