Indostar Capital Finance Customer Care No.

Email

• contact [at] indostarcapital [dot] com (For General Query)

Important Links

• Contact Form
• Branch Locator

For Complaint

Level 1:

• For any query/complaint you can contact at the details given below:
  Contact No.: 022-50799503, 080-44070071
  Email: contact [at] indostarcapital [dot] com
  Timing: Mon-Fri, 9:30am-6pm (Closed On Public Holidays)

Level 2:

• If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Nodal Officers at the details given below:
  

  Sr No.	Designation	Contact No.	Email	Address
  South
  1	Nodal Officer, Boopathy D	044-40045800	contact [at] indostarcapital [dot] com	2nd Floor, Sakithyan Annexe Building, 22 And 23 Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu-600017
  2	Office location of NBFC Ombudsman	044-25395964, Fax No : 044-25395488	crpc [at] rbi [dot] org [dot] in	C/o Reserve Bank of India, Fort Glacis, No. 16, Rajaji Salai, Chennai 600 001 STD Code : 044
  India West -1
  3	Nodal Officer, Prashant Solanki	079-26449273	contact [at] indostarcapital [dot] com	Shop No. 222 And 223, Block-A, Shreeya Amalga, Off Sindhu Bhavan Road, Near Pakwan Char Rasta, Ahmedabad - 380001
  4	NBFC Ombudsman	022-23022028, 022-23001483	crpc [at] rbi [dot] org [dot] in	C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station Byculla, Mumbai - 400 008
  India West-2
  5	Nodal Officer, Kapil Bhargava	-	contact [at] indostarcapital [dot] com	2nd Floor, 238-A, Shashwat Tower, Zone-1, MP Nagar, Opposite DB Mall, Hoshangabad Road, Bhopal Madhya Pradesh-462011
  6	NBFC Ombudsman	022-23022028, 022-23001483	crpc [at] rbi [dot] org [dot] in	C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station Byculla, Mumbai - 400 008
  North
  7	Nodal Officer, Naresh Tyagi	9837602999	contact [at] indostarcapital [dot] com	Correnthum Building, 3rd Floor Tower A (Office No A-2317) Sec-62b Noida, Gautam Buddh Nagar, Uttar Pradesh - 201301
  8	NBFC Ombudsman	011-23724856	crpc [at] rbi [dot] org [dot] in	C/o Reserve Bank of India, Sansad Marg, New Delhi -110001
  East
  9	Nodal Officer, Indrajit Das	033-25760042	contact [at] indostarcapital [dot] com	Shree Shubh Apartment, BB99, Prafulla Kanan, VIP Park, Kestopur, Kolkata-700101
  10	NBFC Ombudsman	033-22310217	crpc [at] rbi [dot] org [dot] in	C/o Reserve Bank of India, 15, Netaji Subhash Road Kolkata-700 001 STD Code : 033

Level 3:

• If your query is still not resolved or you are not satisfied with the resolution provided at Level 2 then you can escalate the issue to the Principal Nodal Officer at the details given below:
  Contact No.: 044-40045818
  Email: pno [at] indostarcapital [dot] com
  Address: 2^nd Floor, Sakithyan Annexe Building,
  22 And 23 Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu-600017

Level 4:

• If your query is still not resolved then you can lodge your complaint through Non-Banking Financial Company (NBFC) Ombudsman through the details given below:
  Email: dnbsmro [at] rbi [dot] org [dot] in
  Address: Department of Non-Banking Supervision, Mumbai Regional Office,
  3^rd Floor, Opp. Mumbai Central Railway Station, Byculla, Mumbai - 400 008
• You can also lodge your complaint through Complaint Management System (CMS) Portal .
  Contact No.: 14448 (9:30am-5:15pm)
  Address: Centralised Receipt and Processing Centre (CRPC),
  Reserve Bank of India, 4^th Floor, Sector 17, Chandigarh - 160017
  

Registered Office

IndoStar Capital Finance Limited,
Silver Utopia, Third Floor, Unit No 301-A,
Opposite P & G Plaza, Cardinal Gracious Road,
Chakala, Andheri (E), Mumbai - 400099

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