Email

• creditcard [at] iobnet [dot] co [dot] in (For Credit Card Related Query)

Important Links

• Application Form
• Frequently Asked Questions
• FAQs (RuPay Credit Card)

SMS Service

• To block your card, send an SMS "HOT" to 9966051699

Important Contact Details

Grievance Redressal

Level 1

• For any query/complaint, you can call at 1800890445, 1800425445 or email at creditcard [at] iobnet [dot] co [dot] in
• You can visit your nearest Branch Location .

Level 2

• If your query is not resolved then you can contact to the head of the departments of the bank, contact details given below:
  Designation: Chief Manager
  Contact No.: 044-71729701
  Email: creditcard [at] iobnet [dot] co [dot] in
  

Level 3

• If you are still not satisfied with the resolution given, then you can contact to the nodal officer at the details mentioned below:

  Sr. No.	Regional Office	Contact No.	RO Email Id	Email Id For RO Inspection
  1	Ahmedabad	079-26589868	0811ro [at] iobnet [dot] co [dot] in	0811insp [at] iobnet [dot] co [dot] in
  2	Bengaluru	080-22950189	0800ro [at] iobnet [dot] co [dot] in	0800insp [at] iobnet [dot] co [dot] in
  3	Bhopal	0755-2570202	2253csd [at] iob [dot] in
  4	Bhubaneswar	0674-2544171	0815ro [at] iobnet [dot] co [dot] in	0815insp [at] iob [dot] in
  5	Chandigarh	0172-2792548, 0172-2795335	0812ro [at] iobnet [dot] co [dot] in	0812insp [at] iobnet [dot] co [dot] in
  6	Chennai (I)	044-28591029	csd [at] iobnet [dot] co [dot] in , csdbo [at] iob [dot] in	-
  7	Chennai (II)	044-28591029	csd [at] iobnet [dot] co [dot] in , csdbo [at] iob [dot] in	-
  8	Dehradun	0135-2523700	2952csd [at] iob [dot] in	-
  9	Guwahati	0361-2465145, 0361-2464394	2037ro [at] iobnet [dot] co [dot] in	2037insp [at] iobnet [dot] co [dot] in
  10	Hyderabad	040-23468869, 040-23468870	0808plan [at] iob [dot] in	-
  11	Jaipur	0141-4032708	2009ro [at] iobnet [dot] co [dot] in	2009insp [at] iobnet [dot] co [dot] in
  12	Jammu	0172-2792548, 0172-2795335	0812ro [at] iobnet [dot] co [dot] in	0812insp [at] iobnet [dot] co [dot] in
  13	Kanpur	0522-2287165	0814csd [at] iob [dot] in	-
  14	Kolkata (I)	033-22266553	0802ro [at] iobnet [dot] co [dot] in	0802inspd [at] iobnet [dot] co [dot] in
  15	Kolkata (II)	033-22175819, 033-22175820	0818ro [at] iobnet [dot] co [dot] in	-
  16	Mumbai (I)	022-22174120	0801csd [at] iob [dot] in	-
  17	Mumbai (II)	020-25674730	2256ro [at] iobnet [dot] co [dot] in	-
  18	Patna	0612-2219025, 0612-2232663	2016ro [at] iobnet [dot] co [dot] in	2016insp [at] iobnet [dot] co [dot] in
  19	New Delhi (I)	011-25730568	0805ro [at] iobnet [dot] co [dot] in	delhimkt [at] iobnet [dot] co [dot] in
  20	New Delhi (II)	011-23416618	2254ro [at] iobnet [dot] co [dot] in , ncrdelhi-ard [at] iob [dot] in	-
  21	Raipur	0771-2583914	raipurro [at] iobnet [dot] co [dot] in	2955insp [at] iobnet [dot] co [dot] in
  22	Ranchi	0651-2361086	2845ro [at] iobnet [dot] co [dot] in , ranchiplan [at] iobnet [dot] co [dot] in	-
  23	Shimla	0177-2808565, 0177-2658158	iob0425 [at] iob [dot] in	-
  24	Thiruvananthapuram	0471-2463383	0809csd [at] iob [dot] in	-

• You may also approach to the principal nodal officer at the details mentioned below:
  Contact No.: 044-28519511
  Email: gm-csd [at] iob [dot] in

Level 4

• You can also lodge your complaint online through Address And Area Of Operation Of RBI Ombudsman .

Overseas Branches and Representative Offices

Central Office Address

762/763, IOB, Anna Salai, Chennai,
Tamil Nadu-600002.
Ph: 044-28889352