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Indian Institute of Banking & Finance (IIBF) Contact No.
Updated on Monday, 1 May 2023 - 5:24pm
All India Number(s):
- 022-6850 7000 (Contact Support)
- 022-2218 5357 (For Member Support Service)
- 022-2218 5134 (Alternate For Member Support Service)
- 89769 08893 (Membership Related Query, working days 10am-5pm)
- 022-6850 7052 (Examination Related Query, working days 10am-5pm)
- 022-6850 7053 (Alternate Examination Related Query, working days 10am-5pm)
- 89769 08891 (For General Query, working days 10am-5pm)
- 89769 08892 (Alternate For General Query, working days 10am-5pm)
- 022-6673 5153 (For Corporate Registrations Related Query)
- 022-6673 5142 (Alternate For Corporate Registrations Related Query)
Website:
Official Website Emails
- care [at] iibf [dot] org [dot] in (Contact Support)
- elearning [at] nism [dot] ac [dot] in (For Corporate Registrations Related Query)
Important Links
For Training/ Classes Related Queries
Leadership Centre
Indian Institute of Banking & Finance
Kohinoor City, Commercial-II, Tower-I, 3rd Floor,
Kirol Road, Off L.B.S.Marg, Kurla West, Mumbai 400 070.
Tel : 022-68507000
Email : training [at] iibf [dot] org [dot] in
Professional Development Centres
| South Zone | North Zone | East Zone |
|---|---|---|
| Indian Institute of Banking & Finance No.94, Jawaharlal Nehru Road, (100 Feet Road), Opp.Hotel Ambica Empire, Vadapalani, Chennai - 600 026. Tel:044-24722990 044-24727961 Email:iibfsz [at] iibf [dot] org [dot] in |
Indian Institute of Banking & Finance, Professional Development Centre, Northern Zone, C-5/30, Safdarjung Development Area(SDA), Near SDA Local Shopping complex Outer Ring Road, Opp IIT Delhi, NEW DELHI-110 016 Tel:011-26532194 011-26532191 (office) Email:iibfnz [at] iibf [dot] org [dot] in |
Indian Institute of Banking & Finance Avani Heights, 2nd Floor, 59A, Jawaharlal Nehru Road, Kolkata - 700020 Tel: 033-46032850 Email:iibfez [at] iibf [dot] org [dot] in |
Contact details of Activities on working days between 10 am - 5 pm
Grievance Form (Members / Candidates grievance resolution system)
For Escalation - I
| Sl No. | Activity | Officer | Contact No. | Escalation - I | |
|---|---|---|---|---|---|
| 1 | DRA/BCBF (Certificate related) | Mr.Anil | 022-68507035 | je [dot] exm1 [at] iibf [dot] org [dot] in | Mr. Kavan Shah L: 022-68507070 dd [dot] exm1 [at] iibf [dot] org [dot] in |
| 2 | Duplicate Certificate | Mr.Krishna | 022-68507054 | je [dot] exam3 [at] iibf [dot] org [dot] in | |
| 3 | Blended Result/Certificate
“Blended Examinations Result/Certificate”/ JAIIB/CAIIB |
Mr.Amit Ms.Harshala | 022-68507069 022-68507038 |
ad [dot] exm2 [at] iibf [dot] org [dot] in je [dot] exm4 [at] iibf [dot] org [dot] in |
|
| 4 | Diploma/Certificate exam (physical classroom-based exam) | Mr.Suhas | 022-68507026 | ad [dot] exm1 [at] iibf [dot] org [dot] in | |
| 5 | RP Exams-Remote Proctored exams |
MR.UDIT NEGI | 022-68507017 | je [dot] exm6 [at] iibf [dot] org [dot] in | |
| 6 | RP Exams-Remote Proctored exams |
MS. ANCHAL ARORA | 022-68507024 | je [dot] exm2 [at] iibf [dot] org [dot] in | |
| 7 | DRA Policy Guidelines – Accreditation / Training | Ms. Apoorvaa Singh | 9910830240 | Je [dot] exm7 [at] iibf [dot] org [dot] in | Mr. Prakash Mishra - 9007466899 prakash [at] iibf [dot] org [dot] in |
| 8 | E-learning related queries | Mr.Shailesh Suvarna | 7977058646 | shailesh [at] iibf [dot] org [dot] in | Dr. Priti Aggarwal, Joint Director priti [at] iibf [dot] org [dot] in |
| 9 | Member Support Services (MSS Department) | Mr. Prabhakar | 9323465398 | prabhakard [at] iibf [dot] org [dot] in | Mr.Tilak Bangera 8356002839 (tilak [at] iibf [dot] org [dot] in) |
| 10 | PDC - EZ, Kolkata | Mr. Kumar Gaurav Ms. Samriddhi Guha |
8981637297 8420475917 |
je [dot] pdcez1 [at] iibf [dot] org [dot] in je [dot] pdcez2 [at] iibf [dot] org [dot] in |
Mr. Subhasis Chaudhuri M: 9833268638 (subhasis [at] iibf [dot] org [dot] in) |
| 11 | PDC - SZ, Chennai | Ms. Priya | 9566274128 | priya [at] iibf [dot] org [dot] in | Mr. Govindarajan M: 9619160141 (govindarajanr [at] iibf [dot] org [dot] in) |
| 12 | PDC - NZ, New Delhi | Mr. Sanjay Agarwal | 7838136460 | sanjay [at] iibf [dot] org [dot] in | --- |
| 13 | PDC - NZ, New Delhi | Ms. Shailly Arya | 7838938012 | shailly [at] iibf [dot] org [dot] in | |
| 14 | Training Programmes | Mr Vratesh Manjardekar | 9080987429 | vratesh [at] iibf [dot] org [dot] in | --- |
| 15 | Academic Related Matters | Ms. Anupama Bhardwaj | 022-68507062 | se [dot] ra-aca [at] iibf [dot] org [dot] in | Ms. Soumya, Deputy Director, (022-68507023) dd [dot] aca1 [at] iibf [dot] org [dot] in Mr. Pritam Kar, Deputy Director, (022-68507030) dd [dot] aca2 [at] iibf [dot] org [dot] in |
| 16 | Mock Test | Ms. Anupama Bhardwaj | 022-68507062 | se [dot] ra-aca [at] iibf [dot] org [dot] in | Ms. Kratika Deputy Director (022-68507033) kratika [at] iibf [dot] org [dot] in |
For Escalation - II
| Sl No. | Activity | Officer | Contact No. | Escalation - II | |
|---|---|---|---|---|---|
| 1 | DRA/BCBF (Certificate related) | Mr.Anil | 022-68507035 | je [dot] exm1 [at] iibf [dot] org [dot] in | Ms.Kalpana shetty L: 02268507019 (jd [dot] exm1 [at] iibf [dot] org [dot] in) |
| 2 | Duplicate Certificate | Mr.Krishna | 022-68507054 | je [dot] exam3 [at] iibf [dot] org [dot] in | |
| 3 | Blended Result/Certificate
“Blended Examinations Result/Certificate”/ JAIIB/CAIIB |
Mr.Amit Ms.Harshala | 022-68507069 022-68507038 |
ad [dot] exm2 [at] iibf [dot] org [dot] in je [dot] exm4 [at] iibf [dot] org [dot] in |
|
| 4 | Diploma/Certificate exam (physical classroom-based exam) | Mr.Suhas | 022-68507026 | ad [dot] exm1 [at] iibf [dot] org [dot] in | |
| 5 | RP Exams-Remote Proctored exams |
MR.UDIT NEGI | 022-68507017 | je [dot] exm6 [at] iibf [dot] org [dot] in | |
| 6 | RP Exams-Remote Proctored exams |
MS. ANCHAL ARORA | 022-68507024 | je [dot] exm2 [at] iibf [dot] org [dot] in | |
| 7 | DRA Policy Guidelines – Accreditation / Training | Ms. Apoorvaa Singh | 9910830240 | Je [dot] exm7 [at] iibf [dot] org [dot] in | Ms. Kalpana Shetty L: 02268507019 (jd [dot] exm1 [at] iibf [dot] org [dot] in) |
| 8 | E-learning related queries | Mr.Shailesh Suvarna | 7977058646 | shailesh [at] iibf [dot] org [dot] in | |
| 9 | Member Support Services (MSS Department) | Mr. Prabhakar | 9323465398 | prabhakard [at] iibf [dot] org [dot] in | Mr. Dharmvir M. 02222183302 dharmvirm [at] iibf [dot] org [dot] in |
| 10 | PDC - EZ, Kolkata | Mr. Kumar Gaurav Ms. Samriddhi Guha |
8981637297 8420475917 |
je [dot] pdcez1 [at] iibf [dot] org [dot] in je [dot] pdcez2 [at] iibf [dot] org [dot] in |
--- |
| 11 | PDC - SZ, Chennai | Ms. Priya | 9566274128 | priya [at] iibf [dot] org [dot] in | --- |
| 12 | PDC - NZ, New Delhi | Mr. Sanjay Agarwal | 7838136460 | sanjay [at] iibf [dot] org [dot] in | --- |
| 13 | PDC - NZ, New Delhi | Ms. Shailly Arya | 7838938012 | shailly [at] iibf [dot] org [dot] in | |
| 14 | Training Programmes | Mr Vratesh Manjardekar | 9080987429 | vratesh [at] iibf [dot] org [dot] in | Director (Training Department) 82912 94676 (prakashmehrotra [at] iibf [dot] org [dot] in) |
| 15 | Academic Related Matters | Ms. Anupama Bhardwaj | 022-68507062 | se [dot] ra-aca [at] iibf [dot] org [dot] in | Mr. Aniruddha Shrivastava, Joint Director (022-68507016) anishrivastava [at] iibf [dot] org [dot] in |
| 16 | Mock Test | Ms. Anupama Bhardwaj | 022-68507062 | se [dot] ra-aca [at] iibf [dot] org [dot] in |
Member Support Service Office
Indian Institute of Banking & Finance
191-F, Maker Towers, 19th Floor,
Cuffe Parade, Mumbai - 400 005
Tel. : 022-22183302
Corporate Office
Kohinoor City Commercial - II Tower-I,
2nd & 3rd Floor, Kirol Road,
Off-L.B.S Marg Kurla-
West Mumbai - 400 070
