Email

• customercare [at] isarc [dot] in (For Customer Support)
• isarc [at] isarc [dot] in (For General Query)

Important Link

• Feedback Form

For Complaint

Level 1:

• For any query/complaint you can contact at the details given below:
  Contact No.: 022-68388260
  Email: customercare [at] isarc [dot] in
  Address: India SME Asset Reconstruction Company Limited,
  The Ruby, 11^th Floor, North- West Wing, Plot No.
  29, Senapati Bapat Marg, Dadar (West), Mumbai- 400 028
• You can also fill this Complaint Form .
  

Level 2:

• If your query is not resolved within 7 days, then you can mail to the officers given below:
  

  Sr No.	Designation	Email
  1	Grievance Redressal Officer	cm [at] isarc [dot] in
  2	Nodal Officer	avp [at] isarc [dot] in
  3	Chief Executive Officer	ceo [at] isarc [dot] in

Level 3:

• If your query is still not resolved within 7 working days, then you can lodge your complaint online through NBFCs - Address and Area of Operation of The Ombudsman .
  Email: crpc [at] rbi [dot] org [dot] in
  Addres: Department of Non-banking Supervision Central
  Office, 2^nd Floor, Centre-1, World Trade Centre,
  Cuffe Parade, Mumbai - 400 005

Address

India SME Asset Reconstruction Company Ltd,
The Ruby, 11^th Floor, North-West Wing,
Plot No. 29, Senapati Bapat Marg, Dadar
(West), Mumbai - 400028, India
Contact No.: 022-26752600, 022-67531334