India Shelter Home Loans Customer Care No. 1800 572 8888

Email

• customer [dot] care [at] indiashelter [dot] in (For Customer Care)

Important Links

• Branch Locator
• Frequently Asked Questions

For Complaint

Level 1:

• For any query/complaint you can call at 18005728888 or mail at customer [dot] care [at] indiashelter [dot] in .
• You can also visit your nearest branch location .
• You will receive a response within 7-21 days depending on the type of your complaint.

Level 2:

• If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 then you can escalate the issue to the Chief Grievance Redressal Officer at the details given below:
  Contact No.: 0124-4131866
  Email: cgro [at] indiashelter [dot] in
  Address: India Shelter Finance Corporation, 6^th Floor, Plot No. 15,
  Sector 44, Gurgaon, Haryana - 122002
• You will receive a response within 7-21 days depending on the type of your complaint.

Level 3:

• If your query is still not resolved within 30 days or you are not satisfied with the resolution given at above levels then you can contact to National Housing Bank (NHB) at the address given below:
  Address: 4^th Floor, Core 5A,
  India Habitat Centre, Lodhi Road
  New Delhi 110 003
• You will receive a response within 7-21 days depending on the type of your complaint.

Address

India Shelter Finance Corporation Limited,
6^th Floor, Plot No 15,
Institutional Area, Sector 44,
Gurugram-122002

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