IVRS Menu
: 1860 267 3000
- Press 1: For home loan and secure bussiness loan or loan Against Property
- Press 1: To request for a new loan
- Press 2: If you are an existing customer
- Press 3: To check your loan application status
- Press 4: To apply for IIFL home loan
- Press 2: For gold loan
- Press 3: For digital personal loan
- Press 1: For new loan
- Press 2: For existing loan
- Press 4: For insurance
- Press 5: For bussiness loan
- Press 1: For new loan
- Press 2: For existing loan
After selecting your call will be transferred to customer care executive.
Email
- reach [at] iifl [dot] com (For Customer Support)
Important Links
For Complaint
Level 1
- For any query/complaint, you can contact at the details given below:
Contact
No.: 18602673000
Timing: Mon-Fri, 9:30am-6pm
- You can also fill this Raise A Request Form .
Level 2
- If your complaint is not resolved within 7 days, then you can contact the grievance redressal officer at gro [at] iiflhomeloans [dot] com .
Level 3
- If your complaint is not resolved within 15 days, then you can contact at details given below:
Contact No.: 7039050000
Email:
no [at] iiflhomeloans [dot] com
Timing: Mon-Fri, 9:30am-6pm
Level 4
- If your complaint is still not resolved within 30 days, then you can register your complaint through the following:
Office Addresses
| Sr.No. |
Office |
Address |
| 1 |
Registered Office |
IIFL House, Sun Infotech Park, Road No. 16V, Plot No. B-23, MIDC, Thane Industrial Area, Wagle Estate, Thane, Maharashtra, India - 400604 |
| 2 |
Corporate Office |
IIFL Home Finance Ltd Plot No. 98, Udyog Vihar Phase IV, Sector 18, Gurgaon, Haryana 122015 |
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