IIFL Home Loans Customer Care No. 1860 267 3000

All India Number(s): 
  • 1860 267 3000 (For Customer Support, Mon-Fri, 9:30am-6pm)
  • 730 444 7444 (For WhatsApp Support)

IVRS Menu : 1860 267 3000

  • Press 1: For home loan and secure bussiness loan or loan Against Property
    • Press 1: To request for a new loan
    • Press 2: If you are an existing customer
    • Press 3: To check your loan application status
    • Press 4: To apply for IIFL home loan
  • Press 2: For gold loan
  • Press 3: For digital personal loan
    • Press 1: For new loan
    • Press 2: For existing loan
  • Press 4: For insurance
  • Press 5: For bussiness loan
    • Press 1: For new loan
    • Press 2: For existing loan

After selecting your call will be transferred to customer care executive.

Email

  • reach [at] iifl [dot] com (For Customer Support)

Important Links

For Complaint

Level 1

  • For any query/complaint, you can contact at the details given below:
    Contact No.: 18602673000
    Timing: Mon-Fri, 9:30am-6pm
  • You can also fill this Raise A Request Form .

Level 2

  • If your complaint is not resolved within 7 days, then you can contact the grievance redressal officer at gro [at] iiflhomeloans [dot] com .

Level 3

  • If your complaint is not resolved within 15 days, then you can contact at details given below:
    Contact No.: 7039050000
    Email: no [at] iiflhomeloans [dot] com
    Timing: Mon-Fri, 9:30am-6pm

Level 4

  • If your complaint is still not resolved within 30 days, then you can register your complaint through the following:
    Sr.No. Department Address
    1 National Housing Bank (NHB) National Housing Bank Department of Supervision (Complaint Redressal Cell) 4th Floor, Core 5-A, India Habitat Centre, Lodhi Road, New Delhi -110003.
    2 Non-Banking Financial Company (NBFC) Ombudsman -

Office Addresses

Sr.No. Office Address
1 Registered Office IIFL House, Sun Infotech Park, Road No. 16V, Plot No. B-23, MIDC, Thane Industrial Area, Wagle Estate, Thane, Maharashtra, India - 400604
2 Corporate Office IIFL Home Finance Ltd Plot No. 98, Udyog Vihar Phase IV, Sector 18, Gurgaon, Haryana 122015

Social Sites