Email

•  icbcmumbai [at] india [dot] icbc [dot] com [dot] cn (For General Queries)
•  icbcindia [at] india [dot] icbc [dot] com [dot] cn. (For Complaints)

Important Link

• Frequently Asked Questions

Grievance Redressal Details

Level 1:

• You can send your problem or queries at icbcindia [at] india [dot] icbc [dot] com [dot] cn 
• You will recieve confirmation within 10 working days.

Level 2:

• If you are not satisfy with the resolution you can directly send your complaint to compliance department:
  　Industrial and Commercial Bank of China Limited Mumbai Branch, Compliance Dept.
  　Address: 801,8th Floor,A Wing,ONE BKC,C-66,G Block,Bandra Kurla Complex,Bandra(E),Mumbai-400051
  

Address

Industrial and Commercial Bank of China, Mumbai
801, 8th Floor, A Wing, ONE BKC, C-66,
G Block, Bandra Kurla Complex, Bandra(E),
Mumbai, Maharashtra, India
Fax- 022-71110353
SWIFT: ICBKINBB
IFSC: ICBK0000001