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Iberia Airlines Customer Care No.

Updated on Monday, 17 August 2026 - 1:48pm
International Numbers: 
+34 91 333 6701 (For International Customer Support, 24x7)
+34 676 676 004 (For WhatsApp Support)
Website: 
Official Website
iOS App: 
Iberia
Android App: 
Iberia

Email

  • info [at] iberia [dot] es (For General Information)

Important Links

Important Contact Details

Sr No. Service Contact No.
1 For Bookings (Free phone, available within Spain) 900 111 500
2 For Baggage Services (Free Phone, Available Within Spain) 900 111 342
3 For Baggage Services (Local Telephone Without Additional Charges)
 +34 913 33 67 02
4 For Business Queries +34 918 79 00 33
5 Club Iberia Plus (24x7) 900 211 214, +34 913 30 73 50

Lost, Damaged and Delayed Baggage

  • For any query/complaint, you can contact the customer support team.
  • In case you lost/left an item at the airport, you can lodge complaint at the airport's Lost and Found Office or fill this Form .
  • In case of delayed baggage, you can file a Property Irregularity Report (PIR) at the airport baggage service desk or online within 6 hours of the flight.
  • For damaged baggage, please report the issue and submit a claim through this Claim Form, or request a replacement using this Form.
  • For more information regarding Lost Items and Damaged/Delayed Baggage .

Global Contact Support Details

Sr No. Service/Office Contact Detail Timing/Address
Algeria
1 Algiers. City Office +213 23 41 18 33, 23 41 18 57 Mon-Fri: 09:00 to 16:00.

Address: 30 Rue Hassane Benamane Les Vergers, Bir Mourad Rais 16013 Algiers
2 Iberia Baggage Services Centre +213 983 200 128 -
3 Iberia on Business +213 21 675726 -
Argentina
4 Bookings +54 11 5354 8125 Mon-Sun, 00:00 - 24:00h (English and Spanish).
5 Buenos Aires. City Office +54 11 5354 8125 Mon-Fri: 09:00 to 12:30 and 14:00 to 17:30.

Address: Avda. Carlos Pellegrini, 1163, 1º piso. C1009ABW Buenos Aires
6 Iberia Baggage Services Centre/Iberia on Business +54 11 5354 8125 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Austria
7 Bookings / Iberia Baggage Services Centre / Iberia on Business +43 01 79 56 77 22 Mon-Sun, 09:00 - 20:00 hours (German). Mon-Sun, 00:00 - 24:00 hours (English and Spanish).
Belgium
8 Bookings / Iberia Baggage Services Centre / Iberia on Business +32 0 2 585 51 98 Mon-Sun, 09:00 - 20:00 (French). Mon-Sun, 00:00 - 24:00 (English and Spanish).
Brazil
9 Bookings +55 11 3956 5999 Mon-Fri 09:00 - 18:00 hours (Portuguese), Mon-Sun, 00:00 - 24:00 hours (Spanish)
10 Iberia Baggage Services Centre 0800 886 8266 Mon-Sun, 00:00 - 24:00 hours.
11 Data Protection Office oficinadpo [at] iberia [dot] es Av. Paulista, 2022 - Bela Vista, São Paulo - SP, 01310-200, Brasil
12 Iberia on Business +55 11 3956 5999 Mon-Fri 09:00 - 18:00 hours (Portuguese), Mon-Sun, 00:00 - 24:00 hours (Spanish)
Canada
13 Bookings / Iberia Baggage Services Centre +1 833 826 5366 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Chile
14 Bookings / Iberia Baggage Services Centre +56 225 821 885 Mon-Sun, 00:00 - 24:00h (English and Spanish).
15 Iberia on Business +56 225 821 885 Mon-Sun, 00:00 - 24:00h (Spanish).
16 Santiago de Chile. City Office +56 223 937 433 Mon-Fri: 09:00 to 17:30.

Address: Alonso de Córdova 5151, Oficina 2002 piso 20, Las Condes 7560873 Santiago de Chile
China
17 Data Protection Office oficinadpo [at] iberia [dot] es Address: Units 07-08, 17th floor, Shanghai Times Square Office Building No.93 Huai Hai Middle Road, China. 200021
Colombia
18 Bookings, Iberia Baggage Services Centre +57 601 242 1161 Mon-Sun, 00:00 - 24:00h (English and Spanish)
19 Iberia on Business +57 601 242 1161 Mon-Sun, 00:00 - 24:00h (Spanish)
Costa Rica
20 Bookings, Iberia Baggage Services Centre +506 4104 6855
Mon-Sun, 00:00 - 24:00h (English and Spanish).
21 Iberia on Business +506 4104 6855
Mon-Sun, 00:00 - 24:00h (Spanish)
22 San Jose de Costa Rica. City Office +506 4104 6855
Mon-Fri: 08:00 to 17:00 hours

Address: Oficentro TIKAL, Local 1, 900 metros al este del aeropuerto de Juan Santa Maria junto a zona franca Saret, Rio Segundo, 20109 Alajuela
Croatia
23 Bookings +385 1 777 6181 24 hours in Spanish/English
24 Iberia Baggage Services Centre +385 1 777 6181 From Mon-Sun, 00.00-24.00 (Spanish and English).
Cuba
25 Bookings +53 7 204 3460, 7 204 3444, 7 204 3445 9am-4pm.
26 Havana. City Office +53 7 204 3444 Mon-Fri from 08:30 to 17:00 hours. Saturday from 08:30 to 12:00 hours.

Address: Centro de Negocios Miramar 5ta Ave. entre 76 y 78 Edificio Santiago, Planta baja. Playa 11300 La Habana
27 Iberia Baggage Services Centre +53 7 649 5234 17.00-00.00
28 Iberia on Business +537 204 3444
-
Czech Republic
29 Bookings, Iberia Baggage Services Centre +420 0 2 3901 87 32 Mon-Sun, 09:00 - 20:00 hours (German). Mon-Sun, 00:00 - 24:00 hours (English and Spanish)
30 Iberia on Business +45 80 711 697
+420 0 2 3901 87 32
Monday to Sunday 00:00 - 24:00h (English and Spanish). / Monday to Sunday 09:00 - 20:00 hours (German). Monday to Sunday 00:00 - 24:00 hours (English and Spanish).
Denmark
31 Bookings, Iberia Baggage Services Centre +45 80 711 697 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Dominican Republic
32 Bookings, Iberia Baggage Services Centre, Iberia on Business +1 829 946 10 72 Mon-Sun, 00:00 - 24:00h (English and Spanish).
33 Santo Domingo. City Office +1 829 946 1072 Mon-Fri: 08:30 to 17:30.

Address: Ave. Winston Churchill esq. C/ Max Henríquez Ureña. Edificio In Tempo, suite 102 Ensanche Evaristo Morales 10147 Santo Domingo
Ecuador
34 Bookings, Iberia Baggage Services Centre, Iberia on Business +593 96 427 6671 Mon-Sun, 00:00 - 24:00h (English and Spanish).
35 Quito. City Office +593 1800 000 974 Mon-Fri: 10:00 to 14:00.

Address: Edificio Seguros Confianza. Avenida. Amazonas N33-34 y Calle Azuay. 170135 Quito
Egypt
36 Bookings, Iberia Baggage Services Centre +20 800 88 88 666 Mon-Sun, 00:00 - 24:00h (English and Spanish).
El Salvador
37 Bookings, Iberia Baggage Services Centre +503 21 13 34 12 Mon-Sun, 00:00 - 24:00h (English and Spanish).
38 Iberia on Business +503 21 13 34 12 Mon-Sun, 00:00 - 24:00h (English)
39 City Office +503 21 13 34 12 -
Finland
40 Bookings, Iberia on Business +34 91 333 67 01 From Mon-Sun, 00.00-24.00 (Spanish and English).
France
41 Bookings, Iberia Baggage Services Centre, Iberia on Business +33 0 170 911 465 Mon-Sun, 09:00 - 20:00 (French). Mon-Sun, 00:00 - 24:00 (English and Spanish).
Germany
42 Bookings, Iberia Baggage Services Centre, Iberia on Business +49 0 69 500 738 74 Mon-Sun, 09:00 - 20:00 hours (German). Mon-Sun, 00:00 - 24:00 hours (English and Spanish).
Greece
43 Bookings, Iberia Baggage Services Centre +30 21 1198 0095 From Mon-Sun, 00.00-24.00 (Spanish and English).
44 Iberia on Business +30 800 4414 6798 -
Guatemala
45 Bookings, Iberia Baggage Services Centre 1 800 375 0049 Mon-Sun, 00:00 - 24:00h (English and Spanish)
46 Iberia on Business 1 800 375 0049 Mon-Sun, 00:00 - 24:00h (Spanish)
47 Guatemala. City Office 1 800 375 0049 Mon-Fri: 08:30 to 13:00 and 14:00 to 17:00.

Address: Edificio Galerías Reforma, Avenida La Reforma 8-60, Zona 9 Loc. 507 1009 Ciudad de Guatemala
Honduras
48 Bookings, Iberia Baggage Services Centre +504 800 2791 9377 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Hungary
49 Bookings +36 1 778 9682 24 hours
50 Iberia on Business +36 1 777 4749 Monday to Sunday 00:00 - 24:00h (Spanish).
Ireland
51 Bookings, Iberia Baggage Services, Iberia on Business +353 01 436 0807 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Israel
52 Bookings, Iberia on Business +972 3 375 16 77 Sun-Thu, 09:00 - 17:00 hours (English and Spanish).
53 Iberia Baggage Services Centre + 34 913 33 67 02 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Italy
54 Bookings, Iberia Baggage Services Centre, Iberia on Business +39 0 2 304 62 355 Mon-Sun, 09:00 - 20:00 hours (Italian). Mon-Sun, 00:00 - 24:00 hours (English and Spanish).
Japan
55 Bookings +81 0 3 3298 5238 Mon-Fri, 9am - 5 pm (Spanish, English and Japanese).
Jordan
56 GSA Office +962 6 462 5197 -
Luxembourg
57 Bookings, Iberia Baggage Services Centre +32 02 585 51 98 Mon-Sun, 09:00 - 20:00 (French). Mon-Sun, 00:00 - 24:00 (English and Spanish).
Mauritania
58 Bookings, Iberia Baggage Services Centre +222 45 25 15 36 -
Mexico
59 Bookings, Iberia Baggage Services Centre +52 55 69 52 89 25
Mon-Sun, 00:00 - 24:00h (English and Spanish).
60 Iberia on Business +52 55 69 52 89 25
Mon-Sun, 00:00 - 24:00h (Spanish).
Morocco
61 Bookings, Iberia Baggage Services Centre, Iberia on Business +212 520 426053 Mon-Sun, 09:00 - 20:00 (French). Mon-Sun, 00:00 - 24:00 (English and Spanish).
62 Casablanca. City Office +212 520 426053 Mon-Sun, 09:00 to 17:00.

Address: 17, Avenue des F.A.R. CP 20000 Casablanca
Netherlands
63 Bookings +31 0 20 796 0087 24 hours from Mon-Sun, (Spanish and English).
64 Iberia Baggage Services Centre +31 0 20 796 0087 From Mon-Sun, 00.00-24.00 (Spanish and English)
65 Iberia on Business +352 0 20 796 0087 -
Nicaragua
66 Bookings, Iberia Baggage Services Centre +505 7877 7934 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Panama
67 Bookings +507 3 084 260 Mon-Sun, 00:00 - 24:00h (English and Spanish).
68 Panama. City Office +507 3 084 260 Monday to Friday: 08:30 to 16:30.

Address: Edificio BAC, Planta Baja. Avda. Balboa y Calle 43 Este 7127 Ciudad de Panamá
69 Iberia Baggage Services Centre +507 3 08 4260 Mon-Sun, 00:00 - 24:00h (English and Spanish).
70 Iberia on Business +507 3 08 4260 Mon-Sun, 00:00 - 24:00 (Spanish).
Paraguay
71 Iberia Baggage Services Centre +595 009 800 441 0001 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Peru
72 Bookings, Iberia Baggage Services Centre +51 1 701 46 15 Mon-Sun, 00:00 - 24:00h (English and Spanish).
73 Iberia on Business +51 1 701 46 15 Mon-Sun, 00:00 - 24:00h (Spanish).
Portugal
74 Bookings, Iberia Baggage Services Centre, Iberia on Business +351 211 205 451 Mon-Sun, 08:00 - 19:00 (Portuguese). Mon-Sun, 00:00 - 24:00 (Spanish).
Puerto Rico
75 Bookings, Iberia Baggage Services Centre, Iberia on Business +1 833 809 9090 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Qatar
76 Bookings, Iberia Baggage Services Centre +974 800 10 13 32 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Russia
77 Bookings, Iberia Baggage Services Centre, Iberia on Business +7 (8) 495 258 84 10 Mon-Fri 10:00 - 19:00 (English and Russian).
Senegal
78 Bookings +221 818 04 50 50 9 am - 6 pm Mon-Fri French, Spanish, English, Wolof (24 hours Spanish/English).
79 Dakar. City Office +221 818 04 50 50 Mon-Fri: 09:00 - 17:00 hours.

Address: 2, Place de L'Independance. 10000 Dakar
80 Iberia Baggage Services Centre +221 800 103 072 From Mon-Sun, 00.00-24.00 (Spanish and English).
81 Iberia on Business +221 800 10 30 72 -
Slovakia
82 Bookings +421 2 6862 23 45 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Slovenia
83 Bookings + 386 8 221 31 70 Mon-Sun, 09:00 - 20:00 hours (Italian). Mon-Sun, 00:00 - 24:00 hours (English and Spanish).
South Africa
84 Bookings, Iberia Baggage Services Centre, Iberia on Business +27 0800 99 0824 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Sweden
85 Bookings, Iberia Baggage Services Centre, Iberia on Business +46 0 85 0510 082 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Switzerland
86 Bookings, Iberia Baggage Services Centre, Iberia on Business +41 0 43 210 11 19 Mon-Sun, 09:00 - 20:00 hours (German and French). Mon-Sun, 00:00 - 24:00 hours (English and Spanish).
Syria
87 GSA Office +963 11 222 60 85 -
USA
88 Bookings, Iberia Baggage Services Centre +1 800 772 4642 Mon-Sun, 00:00 - 24:00h (English and Spanish).
United Kingdom
89 Bookings, Iberia Baggage Services Centre, Iberia on Business +44 0 20 3003 2109 Mon-Sun, 00:00 - 24:00h (English and Spanish).
Uruguay
90 Bookings, Iberia Baggage Services Centre, Iberia on Business 000 4054212 Mon-Sun, 00:00 - 24:00h (English and Spanish).
91 Montevideo. City Office 000 4054212 Mon-Fri: 10:00 to 16:00.

Address: Colonia, 975 C.P. 11.100 Montevideo
Venezuela
92 Bookings, Iberia Baggage Services Centre +58 0 212 335 74 51 Mon-Sun, 00:00 - 24:00h (English and Spanish).
93 Iberia on Business +58 0 212 335 74 51 Mon-Sun, 00:00 - 24:00h (Spanish)
94 City Office +58 0 212 335 74 51 Mon-Fri, 8:00 to 16:00.

Address: Av. Francisco de Miranda, Edif. Parque Cristal, Torre Este, Piso 3 Ofic 3-12 Los Palos Grandes.
For more information, please read .

Headquarters

Iberia L.A.E., S.A. Operadora, Sociedad Unipersonal
Calle Martínez Villergas, 49
28027 Madrid, Spain

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