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Iberia Airlines Customer Care No.
Updated on Friday, 25 April 2025 - 5:31pm
International Numbers:
+900 111 500 (For Customer Support, Mon-Sun, 00:00-24:00)
+91 333 67 01 (For Alternate Customer Support, Spanish and English)
Website:
Official Website
iOS App:
Iberia
Android App:
Iberia Important Links
Lost/Damaged/Delayed Baggage
- For any query/complaint related to lost/damaged , delayed baggage you can contact to the customer support.
- If your baggage is lost you have to file a Property Irregularity Report (PIR) within 6 hours of landing before leaving the baggage reclaim area.
- You can report your delayed baggage by filling this Form
- If your baggage is damaged, you have to visit the customer service desk in the baggage reclaim area.
- If you detect a damage in your baggage but you have already left the airport, or more than six hours have passed after you landed, you can fill this Form
- For lost personal item on board a plane please read.
- For more information reagrding lost/damaged , delayed baggage please read.
Important Contacts
| Sr.No. | Service | Contact No. |
|---|---|---|
| 1 | Iberia On Business | +34 918 79 00 33 |
| 2 | Free Phone, Available Within Spain | 900 111 342 |
| 3 | For WhatsApp Support | +34 676 67 60 04 |
| 4 | local telephone without additional charges | +34 913 33 67 02 |
| 5 | local telephone without additional charges | +34 913 33 67 01 |
| 6 | Club Iberia Plus (24*7) | 900 211 214 , +34 913 30 73 50 |
Global Offices Contact Details
| Sr.No. | Office | Contact/Email | Timing/Address |
|---|---|---|---|
| Algeria | |||
| 1 | Bookings, Algiers. City Office | +213 23 41 18 33 - 23 41 18 57 | Mon-Fri: 09:00 to 16:00. Address: 30 Rue Hassane Benamane Les Vergers ,Bir Mourad Rais 16013 Algiers |
| 2 | Iberia Baggage Services Centre | +213 983 200 128 | - |
| 3 | Iberia On Business | +213 21 675726 | - |
| Argentina | |||
| 4 | Bookings | +54 11 5354 8125 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| 5 | Buenos Aires. City Office | +54 11 5354 8125 | Mon-Fri: 09:00 to 12:30 and 14:00 to 17:30. Address: Avda. Carlos Pellegrini, 1163, 1º piso. C1009ABW Buenos Aires |
| 6 | Iberia Baggage Services Centre, Iberia On Business | +54 11 5354 8125 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Austria | |||
| 7 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +43 01 79 56 77 22 | Mon-Sun 09:00 - 20:00 hours (German). Mon-Sun 00:00 - 24:00 hours (English and Spanish). |
| Belgium | |||
| 8 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +32 0 2 585 51 98 | Mon-Sun 09:00 - 20:00 (French). Mon-Sun 00:00 - 24:00 (English and Spanish). |
| Brazil | |||
| 9 | Bookings | +55 11 3956 5999 | Mon-Fri 09:00 - 18:00 hours (Portuguese). Mon-Sun 00:00 - 24:00 hours. |
| 10 | Iberia Baggage Services Centre | 0800 886 8266 | Mon-Sun 00:00 - 24:00 hours. |
| 11 | Data Protection Office | oficinaDPO [at] iberia [dot] es | Av. Paulista, 2022 - Bela Vista, São Paulo - SP, 01310-200, Brasil |
| 12 | Iberia On Business | +55 0800 886 8266 | Mon-Sun 00:00 - 24:00 hours. |
| Canada | |||
| 13 | Bookings, Iberia Baggage Services Centre | +1 800 772 4642 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Chile | |||
| 14 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +56 223 937 433 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| 15 | Santiago de Chile. City Office | +56 223 937 433 | Mon-Fri: 09:00 to 17:30. Address: Alonso de Córdova 5151, Oficina 2002 piso 20, Las Condes 7560873 Santiago de Chile |
| China | |||
| 16 | Data Protection Office | oficinaDPO [at] iberia [dot] es | Address: Units 07-08, 17th floor, Shanghai Times Square Office Building No.93 Huai Hai Middle Road, China. 200021 |
| Colombia | |||
| 17 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +57 601 242 1161 | Mon-Sun 00:00 - 24:00h (English and Spanish) |
| Costa Rica | |||
| 18 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +506 4036 0069 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| 19 | San Jose de Costa Rica. City Office | +506 4036 0069 | Mon-Fri: 08:00 to 17:00 hours Address: Oficentro TIKAL, Local 1, 900 metros al este del aeropuerto de Juan Santa Maria junto a zona franca Saret, Rio Segundo, 20109 Alajuela |
| Croatia | |||
| 20 | Bookings | +385 1 777 6181 | 24 hours in Spanish/English |
| 21 | Iberia Baggage Services Centre | +385 1 777 6181 | From Mon-Sun 00.00–24.00 (Spanish and English). |
| Cuba | |||
| 22 | Bookings | +53 7 204 3460/ 7 204 3444/ 7 204 3445 | 9 am-4pm. |
| 23 | Havana. City Office | +53 7 204 3444 | Mon-Fri from 08:30 to 17:00 hours. Saturdays from 08:30 to 12:00 hours. Address: Centro de Negocios Miramar 5ta Ave. entre 76 y 78 Edificio Santiago, Planta baja. Playa 11300 La Habana |
| 24 | Iberia Baggage Services Centre | +53 7 649 5234 | 17.00-00.00. |
| 25 | Iberia On Business | +1 809 227 00 10 | - |
| Czech Republic | |||
| 26 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +420 0 2 3901 87 32 | Mon-Sun 09:00 - 20:00 hours (German). Mon-Sun 00:00 - 24:00 hours (English and Spanish) |
| 27 | Iberia On Business | +45 80 711 697 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Denmark | |||
| 28 | Bookings, Iberia Baggage Services Centre | +45 80 711 697 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Dominican Republic | |||
| 29 | Bookings | +1 829 946 10 72 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| 30 | Santo Domingo. City Office | +1 829 946 1072 | Mon-Fri: 08:30 to 17:30. Address: Ave. Winston Churchill esq. C/ Max Henríquez Ureña. Edificio In Tempo, suite 102 Ensanche Evaristo Morales 10147 Santo Domingo |
| 31 | Iberia Baggage Services Centre, Iberia On Business | +1 829 946 10 72 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Ecuador | |||
| 32 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +593 96 427 6671 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| 33 | Quito. City Office | +593 1800 000 974 | Mon-Fri: 10:00 to 14:00. Address: Edificio Seguros Confianza. Avenida. Amazonas N33-34 y Calle Azuay. 170135 Quito |
| Egypt | |||
| 34 | Bookings, Iberia Baggage Services Centre | +20 800 88 88 666 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| El Salvador | |||
| 35 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +503 21 13 34 12 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| 36 | City Office | +503 21 13 34 12 | - |
| Finland | |||
| 37 | Bookings, Iberia On Business | +34 91 333 67 01 | From Mon-Sun 00.00–24.00 (Spanish and English). |
| France | |||
| 38 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +33 0 170 911 465 | Mon-Sun 09:00 - 20:00 (French). Mon-Sun 00:00 - 24:00 (English and Spanish). |
| Germany | |||
| 39 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +49 0 69 500 738 74 | Mon-Sun 09:00 - 20:00 hours (German). Mon-Sun 00:00 - 24:00 hours (English and Spanish). |
| Greece | |||
| 40 | Bookings | +30 21 1198 0095 | 24 hours. Spanish/English |
| 41 | Iberia Baggage Services Centre | +30 21 1198 0095 | From Mon-Sun 00.00–24.00 (Spanish and English). |
| 42 | Iberia On Business | +30 800 4414 6798 | - |
| Guatemala | |||
| 43 | Bookings, Iberia Baggage Services Centre, Iberia On Business | 1 800 375 0049 | Mon-Sun 00:00 - 24:00h (English and Spanish) |
| 44 | Guatemala. City Office | 1 800 375 0049 | Mon-Fri: 08:30 to 13:00 and 14:00 to 17:00. Address: Edificio Galerías Reforma, Avenida La Reforma 8-60, Zona 9 Loc. 507 1009 Ciudad de Guatemala |
| Honduras | |||
| 45 | Bookings, Iberia Baggage Services Centre | +504 800 2791 9377 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Hungary | |||
| 46 | Bookings, Iberia On Business | +36 1 778 9682 | 24 hours |
| Ireland | |||
| 47 | Bookings, Iberia Baggage Services, Iberia On Business | +353 01 436 0807 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Israel | |||
| 48 | Bookings, Iberia On Business | +972 3 375 16 77 | Sunday to Thursday 09:00 - 17:00 hours (English and Spanish). |
| 49 | Iberia Baggage Services Centre | + 34 913 33 67 02 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Italy | |||
| 50 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +39 0 2 304 62 355 | Mon-Sun 09:00 - 20:00 hours (Italian). Mon-Sun 00:00 - 24:00 hours (English and Spanish). |
| Japan | |||
| 51 | Bookings | +81 0 3 3298 5238 | Mon-Fri, 9 am - 5 pm (Spanish, English and Japanese). |
| Jordan | |||
| 52 | GSA Office | +962 6 462 5197 | - |
| Luxembourg | |||
| 53 | Bookings, Iberia Baggage Services Centre | +32 02 585 51 98 | Mon-Sun 09:00 - 20:00 (French). Mon-Sun 00:00 - 24:00 (English and Spanish). |
| Mauritania | |||
| 54 | Bookings, Iberia Baggage Services Centre | +222 45 25 15 36 | - |
| Mexico | |||
| 55 | Bookings, Iberia Baggage Services Centre | +52 55 15 00 35 51 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Morocco | |||
| 56 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +212 520 426053 | Mon-Sun 09:00 - 20:00 (French). Mon-Sun 00:00 - 24:00 (English and Spanish). |
| 57 | Casablanca. City Office | +212 520 426053 | Mon-Fri: 09:00 to 17:00. Address: 17, Avenue des F.A.R. CP 20000 Casablanca |
| Netherlands | |||
| 58 | Bookings | +31 0 20 796 0087 | 24 hours from Mon-Sun (Spanish and English). |
| 59 | Iberia Baggage Services Centre | +31 0 20 796 0087 | From Mon-Sun 00.00–24.00 (Spanish and English) |
| 60 | Iberia On Business | +352 0 20 796 0087 | - |
| Nicaragua | |||
| 61 | Bookings, Iberia Baggage Services Centre | +505 7877 7934 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Panama | |||
| 62 | Bookings | +507 3 08 4260 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| 63 | Panama. City Office | +507 3 084 260 | Mon-Fri: 09:00 to 16:00. Address: Edificio BAC, Planta Baja. Avda. Balboa y Calle 43 Este 7127 Ciudad de Panamá |
| 64 | Iberia Baggage Services Centre | +507 3 08 4260 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| 65 | Iberia On Business | +507 3 08 4260 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Paraguay | |||
| 66 | Iberia Baggage Services Centre | +595 009 800 441 0001 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Peru | |||
| 67 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +51 1 701 46 15 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Portugal | |||
| 68 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +351 211 205 451 | Mon-Sun 08:00 - 19:00 (Portuguese). Mon-Sun 00:00 - 24:00 (Spanish). |
| Puerto Rico | |||
| 69 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +1 833 809 9090 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Qatar | |||
| 70 | Bookings, Iberia Baggage Services Centre | +974 800 10 13 32 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Russia | |||
| 71 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +7 (8) 495 258 84 10 | Mon-Fri 10:00 - 19:00 (English and Russian). |
| Senegal | |||
| 72 | Bookings | +221 818 04 50 50 | 9 am - 6 pm Mon-Fri French, Spanish, English, Wolof (24 hours Spanish/English). |
| 73 | Dakar. City Office | +221 818 04 50 50 | Mon-Fri: 09:00 - 17:00 hours. Address: 2, Place de L'Independance. 10000 Dakar |
| 74 | Iberia Baggage Services Centre | +221 800 103 072 | From Mon-Sun 00.00–24.00 (Spanish and English). |
| 75 | Iberia On Business | +221 800 10 30 72 | - |
| Slovakia | |||
| 76 | Bookings | +421 2 6862 23 45 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Slovenia | |||
| 77 | Bookings | + 386 8 221 31 70 | Mon-Sun 09:00 - 20:00 hours (Italian). Mon-Sun 00:00 - 24:00 hours (English and Spanish). |
| South Africa | |||
| 78 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +27 0800 99 0824 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Sweden | |||
| 79 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +46 0 85 0510 082 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Switzerland | |||
| 80 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +41 0 43 210 11 19 | Mon-Sun 09:00 - 20:00 hours (German and French). Mon-Sun 00:00 - 24:00 hours (English and Spanish). |
| Syria | |||
| 81 | GSA Office | +963 11 222 60 85 | - |
| USA | |||
| 82 | Bookings, Iberia Baggage Services Centre | +1 800 772 4642 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| United Kingdom | |||
| 83 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +44 0 20 3003 2109 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| Uruguay | |||
| 84 | Bookings, Iberia Baggage Services Centre, Iberia On Business | 000 4054212 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| 85 | Montevideo. City Office | 000 4054212 | Mon-Fri: 10:00 to 16:00. Address: Colonia, 975 C.P. 11.100 Montevideo |
| Venezuela | |||
| 86 | Bookings, Iberia Baggage Services Centre, Iberia On Business | +58 0 212 335 74 51 | Mon-Sun 00:00 - 24:00h (English and Spanish). |
| 87 | City Office | +58 0 212 335 74 51 | Mon-Fri, 8:00 to 16:00. Address: Av. Francisco de Miranda, Edif. Parque Cristal, Torre Este, Piso 3 Ofic 3-12 Los Palos Grandes. |
| For More Information Reagrding The Offices Details | |||
