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Hongkong Airlines Customer Care No.
Updated on Wednesday, 26 August 2026 - 5:44pm
Organization:
Hong Kong Airlines International Numbers:
+852-3916-3666 (For International Customer Support)
+852-6461-4380 (For WhatsApp Support, 8am-12am, Hongkong Time)
Website:
Official Website
iOS App:
Hong Kong Airlines
Android App:
Hong Kong Airlines Important Links
Important Contact Details
| Sr.No. | Location/Service | Contact Detail |
|---|---|---|
| 1 | Mainland China (Local service only) | 95071500 |
| 2 | US & Canada | + 1 (888) 2074190 |
| 3 | If you are using a TTY/TDD device, dial 711 to connect through the Relay Service | 711 |
| 4 | Australia | + 61 (1800) 003812 |
| 5 | Apply refund online | call [dot] center [at] hkairlines [dot] com |
Lost/Delayed/Damaged Baggage
- For any query/complaint, you can contact at the details given below:
Contact No.: +852 3902-9000
Email: satshk_lostandfound [at] satshk [dot] com
Timing: Mon-Sun, 7:30am-11pm
Fax No.: +852 3902-9039 - In case of delayed/damaged/lost baggage file a report with the Baggage Enquiry Counter located at the Arrival Hall before customs clearance.
- For more information, please read .
India Office Contact Details
Contact No.: 011-41517121, 011-41517141
Email: delresv [at] bird [dot] in (Reservation & Ticketing), delsales [at] bird [dot] in (Sales)
Address:
E-9, Connaught House, Connaught Place, New Delhi 110 001
Global Offices Contact Details
| Sr.No. | Location | Contact No. | Address | |
|---|---|---|---|---|
| Chinese Mainland, Hong Kong, Taiwan regions | ||||
| 1 | Hong Kong SAR | - | fitsales [at] hkairlines [dot] com (FIT), gitsales [at] hkairlines [dot] com (Group) |
HKA Training Academy Tower, 28 Kwo Lo Wan Road, Hong Kong International Airport, Lantau, Hong Kong |
| 2 | Shenzhen | +86-0755-22913706 | prd [dot] sales [at] hkairlines [dot] com | 3rd Floor, Building 1, Gate 1, Hainan Airlines Shenzhen Base, Airport 3th Road, Bao'an District, Shenzhen City, Guangdong Province |
| 3 | Shanghai | +86 21 3251 2770 | sales [dot] chn [at] hkairlines [dot] com | No. 598 Dongdaming Road, Hongkou District, Shanghai |
| 4 | Nanjing | - | sales [dot] chn [at] hkairlines [dot] com | Room 522, No.168, Taiping South Road, Qinhuai District, Nanjing |
| 5 | Beijing | - | sales [dot] chn [at] hkairlines [dot] com | Room 701, 26A XiaoYun Road, Chaoyang District, Beijing |
| 6 | Chongqing | - | sales [dot] chn [at] hkairlines [dot] com | 28th Floor, Fangda Aviation International HQ, Yubei District, Chongqing |
| 7 | Chengdu | - | sales [dot] chn [at] hkairlines [dot] com | Xiangpeng Tianfu Base, Office Area of Tianfu Airport, Jianyang District, Chengdu, Sichuan |
| 8 | Haikou & Sanya | - | sales [dot] chn [at] hkairlines [dot] com | 8/F, New HNA Development Building, No.7, Guoxing Avenue, Haikou, Hainan |
| 9 | Taiwan | +886 2 2713 2212, Fax: +886 2 2713 2112 |
res [dot] tw [at] hkairlines [dot] com | Room 607, 6F., No. 205, Dunhua N. Rd., Songshan District, Taipei City 105406 |
| Asia | ||||
| 10 | Cambodia | +855 11 318 333 | hx [at] indochinaaviation [dot] aero | #3, Street 248, Shangkat Veal Vong, Khan 7 Makara, Phnom Penh |
| 11 | Sri Lanka (incl. Maldives) | (94) 117441451 | sales-srilanka [at] apg-ga [dot] com | No 11 York Street, Colombo 01, Sri Lanka |
| 12 | East Japan | +03 6269 9608, Fax: +03 6269 9609 |
sales [dot] tyo [at] hkairlines [dot] com | A-Front Hamamatsucho 4F, 1-16 Hamamatsucho 2-chome, Minato-ku, Tokyo 105-0013 |
| 13 | Indonesia | +62 21 22043321 , +62 21 22047074 | indonesia [at] apg-ga [dot] com | Grha Gensag Jl. Komodor Halim Perdana Kusuma No. 19A, Jakarta 13610 |
| 14 | Korea | +82 2 317 8899, Fax: +82 2 757 5702 |
hxkorea [at] paagrp [dot] co [dot] kr | 3F., E-PLAZA Bldg., 25 Sejong-daero 4-gil, Jung-gu, Seoul 04527 |
| 15 | Malaysia | +60 3 2715 1155 | hkairlines [at] discover-kul [dot] com | Office Suite 19-10-1, Level 10, UOA Centre, No 19, Jalan Pinang, Kuala Lumpur |
| 16 | Singapore | +65 6238 1878 | hkairlines [at] discovertheworld [dot] com [dot] sg | 180B Bencoolen Street #05-01 The Bencoolen, Singapore 189648 |
| 17 | Thailand | +66 2 1605139 | bkk [dot] sales [at] hkairlines [dot] com | Unit 231, 2nd Floor Chamchuri Square Building, No.319 Phayathai Road, Pathumwan District, Bangkok 10330 |
| 18 | Vietnam | +84 24 39427799 | sales [dot] han [at] hkairlines [dot] com | The Imperial Suites, 71 Van Phuc, Ngoc Ha Ward, Hanoi |
| 19 | Philippines | +632 8810 2843 | hkairlinesmnl [at] discovertheworld [dot] com [dot] ph | Room 203, Alexander House, 132 Amorsolo Street, Makati City 1229 |
| 20 | Nepal | (+977) 9866 299 309 | Reservation: aliza [at] apgnepal [dot] com [dot] np , Sales: puskal [at] apgnepal [dot] com [dot] np |
Woodland Complex, Durbar Marg, Kathmandu |
| Americas | ||||
| 21 | Canada | - | sales [dot] yvr [at] hkairlines [dot] com | - |
| 22 | USA | +1 800 380 6541 | hongkongairlines [at] apg-ga [dot] us | 1120 Avenue of the Americas, Suite 4108, NY, NY 10036 |
| Australia | ||||
| 23 | Australia | - | sales [dot] au [at] hkairlines [dot] com | - |
| 24 | New Zealand | +0800 040 514 | helpdesk [at] apg-ga [dot] com [dot] au | Level 21, 60 Margaret Street, Sydney NSW Australia 2000 |
| Europe | ||||
| 25 | Germany | +49 6031 737630 | hke [at] apg-ga [dot] de | Leonhardstrasse 22, D-61169 Friedberg |
| 26 | Russia | +7 495 699-21-27 | hx [dot] mow [at] apg-russia [dot] ru | Bolshaya Sadovaya str.10, office 20, Moscow 123001 |
| 27 | Spain | +34 913230453 | reservas [at] hongkongairlines [dot] es | Paseo de la Castellana 135 planta 14 A, Madrid |
| 28 | United Kingdom | +44 844 482 2308 | hka [at] apg-ga [dot] co [dot] uk | 03 World Business Centre, Newall Road, London Heathrow Airport, Hounslow TW6 2TA |
| Middle East | ||||
| 29 | United Arab Emirates & Qatar | +971 4 375 3298 | hkares [dot] dxb [at] aviareps [dot] com | 1908A Business Central Towers, Dubai Media City, P.O. Box 502657, Dubai |
Comments
MEAL UPDATE AGAINST PNR NO: UXBOSI
Please update my MEAL preference as VEG JAIN MEAL against my PNRNo. UXBOSI.
Flight dt. 03/03/2019 from Hongkong to San Fransisco.
Please confirm.
Thanking you,
Deepa Mehta