Hitachi India Customer Care No 756 788 4848

Organization: 
All India Number(s): 
  • 7971 41 4848
  • 7567 88 4848

Emails

  • customercare [at] hitachi-hli [dot] com (Service Enquiry/ Problems)
  • customercare [at] jci-hitachi [dot] com(Service Enquiry/ Problems for air conditioning)
  • sales [at] jci-hitachi [dot] com(For sales air conditioning)
  • sales [at] hitachi-hli [dot] com (Sales Enquiries)
  • corporateserve [at] jci-hitachi [dot] com(For Corporate Enquries)

Register Request(Whatsapp)

7567884848 ( whatsapp )

Important Links

Return & Delivery

  • In case any product delivered is damaged or wrong product is delivered contact customer care team within 48 hours from the date of delivery for the return and must have to carry original invoice of the product.
  • For more information please read

Escalation Level

  • Level 1, National Service Center
  • Level 2, General Manager - Service
  • Level 3, National Head - Service

Branch Offices

City Contact No. Address
Noida 0120-4138042 B-43, Ground Floor, Sector -65, Noida – 201301
New Delhi 011-22717161/
011-22717162
301, Third Floor, DMRC Bldg., New Ashok
Nagar Metro station, New Delhi - 110096
Gurgaon 0124-4530753 905 – 908, 9th Floor, JMD Regent Square,
Block K, DLF City, Phase-2, M.G. Road,
Gurugram – 122001, Haryana
Lucknow 0522-4079626 Ground floor, 8 A, Faizabad Road, Opp. Dua Ka
Ghar, Lucknow -226007
Ludhiana 0161-2496111 SCF - IV, 1st & 2nd Floor, D Block Market,
Model Town Extention, Nr. Hotel Silver Stone,
Dugri Road, Ludiana - 141 002
Jaipur 0141-5115700/
0141-5115701
S-14-15, Subhash Nagar Shopping Centre,Opp.
Khandaka House, Near Hotel Ghurgat, Shastri
Nagar, Jaipur - 302 016
Mumbai 022-28470619 A-407, Boomerang, Chandivali Farm Road,
Near Chandivali Studio, Saki Naka, Andheri (East),
Mumbai - 400072
Pune 020-32943755 604, 6th Floor, Nyati Emporious, Pashan Highway
side Road, Mahalunge, Baner, Pune- 411045
Ahmedabad 079-27544097/
079-27544098/
079-27544099
Fax: 079-30414999
1st Floor, Nelkanth-II, Near C. U. Shah College,
Navjeevan Press Road, Near Income Tax Office,
Opp Ashram Road, Ahmedabad, Pin-380014
Surat 0261-3110063/
9374240082
A-2 ,1st Floor, Govind Nagar , Opp.BSNL Office,
Near Amidharawadi, New Rander Road, Surat
Indore 0731-4050707 C/O Brilliant Estate, Ground Floor, Plot No.6A,
Scheme No. 78 - II, Vijay Nagar, Indore,
Madhya Pradesh-452010
Bangalore 9945172786 No. 142, KM Towers, Kengal Hanumanthaiah
Road (Double Road), Near to Bharat Petrol Pump,
Bangalore- 560027
Chennai 044-28284840 180, Capital Towers, 5th floor, Kodambakkam
High Road, Nungambakkam, Chennai-600034
Coimbatore 8940041883 No:331/12 Third Street Extension, Gandhipuram,
Coimbatore - 641012
Hyderabad 040-64549828 H No 1-8-303/33/1, Roxana Sanai, 2nd Floor,
Sardar Patel Road, Near to Rasoolpura Metro Rail
Station, Rasoolpura, Secunderabad - 500003
Cochin 0484-2779826/
0484-2779827/
0484-2779828
4th Floor, Jose Annex Building, Jose Junction, MG
Road, Cochin - 682016
Jamshedpur 8882982220 No. 45/A, Bhuiyaddhi, Mills & Godowns Area,
Agrico, Jamshedpur – 831 009
Kolkata 033-23357434/
033-23355647
Tower,8th Floor, BlockKB -22, Sector 3, Salt
Lake,Kolkata-700098
Bhubaneshwar 0738-1019956 N-4-F/25, IRC Village, Nayapalli, Bhubaneswar,
Odisha 751015
Patna 0612-236005 4th Floor,Unit No. 401, Balajee Laxmi Enclave,
Boaring Canal Road, Patna, Bihar - 800001
Andhra Pradesh Not Provided Johnson Controls-Hitachi Air Conditioning India
Limited D.No:60-17/2, 1st Floor, SVR Plaza,
Siddhartha Nagar, Near Modern Super Market,
Vijayawada – 520010
Bhandup Not Provided Unit 2B-1, 2ND Floor, Corpora Building, Near
Shangrilla Biscuits, LBS Road, Bhandup, West
Mumbai, Mumbai- 400078
AMD NSC Not Provided 1st Floor Nilkanth II, Nr. C U Shah College, Nav
Jeevan Press Road, Off Ashram Raod,
Ahmedabad- 380014
Vijayawada Not Provided D.No: 60-1-7/2, 1St Floor, SVR Plaza, Siddhartha
Nagar, Near Modern Super Market, Vijayawada
520010

Corporate Offices

Name Contact No. Address
Registered Office 079-26402024 Johnson Controls Hitachi-Air Conditioning India Ltd.,
Abhijeet – I , 9th Floor
903-904, Mithakhali Six Road
Navrangpura, Ahmedabad – 380 009
Head Office 02764-277571/
02764-277572/
02764-277573
Hitachi Complex, Karan Nagar Kadi Dist.
Mehsana - 384440 Gujarat India
Corporate Office 011-22717161/
011-22717162
(Formerly known as Hitachi Home & Life Solutions
(India) Limited)
301,Third Floor, DMRC Building New Ashok Nagar
Metro Station New Delhi - 110096

Social Sites


Comments

Very very pathetic response

Very very pathetic response from Hitachi.
Time and time they are absolutely not bothered about Service request.

Its very hard to get connected to customer service, after connecting they speak like Robo, not sure why they even sell things if they cant offer proper after sales, AC is new but had a repair within a year and pathetic service to resolve that. Buying such an expensive AC with such irresponsible company is the worst decision ever.

Pathetic Service on AC

Very very pathetic response from Hitachi.
Time and time they are absolutely not bothered about Service request.

Its very hard to get connected to customer service, after connecting they speak like Robo, not sure why they even sell things if they cant offer proper after sales, AC is new but had a repair within a year and pathetic service to resolve that. Buying such an expensive AC with such irresponsible company is the worst decision ever.

A/C NOT BEING REPAIRED despite in AMC

My AC Not working since August .Extended warranty done on 14 August but till now not received hardcopy.
A/C NOT BEING REPAIRED despite in AMC

Refrigerator

I had got this fancy refrigerator 2-3 years back , it’s stopped working did complain, one guy called Rajesh Tomar cane . He took 24000 from me stating he has to change various parts . Next day he came to my shock was fixing same old parts when I caught him he said he is changing , however he said will come back again but never came . My fridge is still not working . Need revert from Hitachi asap . Am dropping an email too .

For service

My AC was not working last two days.I requested for AC services.I have never seen such a so so poor company services.I will never recommend to buy Hitachi

No working of Refrigerator and hitachi service is worst in india

i am very disappointed to tells that hitachi 3 door Refrigerator is worst product and hitachi sevice is very bad ...i have call so many times to costmer care but none of the person solve my Refrigerator problem and none of the any person serious about my Refrigerator problem.... So many time i have complain but no respond

service not done in month

I have already called a lots of time to customer care but i still didnt get any update when my service will be done. In this hottest summer I have to face a lot of problems due to breakdown of ac.
Hitachi is giving worst service to his customerplease look forward as early as possible otherwise i have to go through consumer forum to take legal action upon hitachi

Hitachi Atm

Ham atm lana ha

Bad experience with AC services

My AC was not working.I requested for AC services.I have never seen such a poor company services.I will never recommend to buy Hitachi AC.Services are very poor.If Hitachi don't understand the client issues, soon this company will be out of market.lot of problems with hitachi split inverter ac. the ac is breaking down lot of times till today from the day we Purchased this.We have purchased problems instead of ac for our home.Never buy this hitachi ac otherwise you will waste your money..

Refrigerator complain

I have a Hitachi double door 560 litre fridge and have complained to Hitachi customer care many times as the instruction light panel is not functioning properly due to which there is lot water of droplets inside the fridge. But no response. The local repair service men do not have any knowledge about how to go about the problem and have visited three times but not able to repair. Pls help

Ac not working

Ac is not working fine and i have been trying to call you since two months and nobody is answering calls. My Ac went out of warranty and i have not used even a single free service. I need my Ac to be serviced and checked by your guy.

Mera AC work nhi kar rha h

Mera AC 5 june ko repair hua kuch hrs k baad fir se vahi plm aa rhi h
5 june ko gas refill kr di thi
Fir kuch hrs baad fir cooling khatm ho gyi

No Service support inspite of AC being in warranty

Very very pathetic response from Hitachi.
Time and time they are absolutely not bothered about Service request

split ac breakdown

i am also facing lot of problems with hitachi split inverter ac. the ac is braking down lot of times till today from the day we purchasd this.We have purchased problems instead of ac for our home.
Never buy this hitachi ac
till today Problem, Problem, Problem?????????????????????????????????????????????
PL replace my ac with your another problematic ac.................Better refund my moneys spent to purchase this problem

My AC is not working

Kya sir my ac is not working.ac is not catch High voltage,low voltage, medium voltage.. Hitachi ac is not best company..this is very bad company...I m support any other customers for buy..
Plzzz repair for ac..

A/C NOT BEING REPAIRED despite in AMC

All my 3 HITACHI A/Cs are in AMC. But after repeated request/mails/escalation to senior-most management for the past 3 weeks, the problems remain unsolved. For one of the A/C that was under AMC, I was charged Rs. 1200/- saying that some parts to be replaced, but NO RECEIPT was given.

One of the A/Cs is COMPLETELY NOT WORKING. I wonder WHY I bought Hitachi A/Cs and why I paid for AMC

Ac

Hitachi ...worst experience ..service is worst worst worst ... costumer care service is very bad ..I call again again again and again but no response
And ac is not good ..

Hitachi compressor - need some technical information

madam / sir,

I am a 70 year old retired college professor. I taught at IIT Kharagpur and specialised in the refrigeration engineering. I have a small technical question on Hitachi make scroll compressor - the oil balance system. It is not related to any purchase or servicing. It is pure science. By helping me you will not earn money, but your kindness will certainly return back to you, multiplied tenfold.

Please connect me to a person who knows much about the scroll compressors, say a typical 5 kW compressor for R410a. I would like to learn from him how the oil balance system works, why we put less oil for a model with oil balance piping and things like that. Please help

Regards

sunil Kr sarangi

Atm

Mau

Hitachi not good service for cash withdrawal

If you want to any support or help call on Hitachi ownership they're not positive response

Very Bad experience with Hitachi AC services

Hi,
My AC was not working and displaying E1 error. I requested for AC services. Hitachi engineer investigate and refill the gas in AC. After this hardly it worked for 30 minutes and again I called at customer care. Next time engineer visited he told me to change the display and cost is 3000.
Again I have call from Hitachi they told have to pay more 3000 more, then I asked to refund my gass filling charge because you have fixed the fault that was not actually a faulty. After continue discussion after one week they agree to adjust 2250 Rs of gass filling charges , but have to change the 2 display items 3000 each and total 6000, and this statement is without investigating the issue again.
I have never seen such a poor company services.. guys are killing there brand name .
I will never recommend to buy Hitachi AC .. as services are very poor.. engineers are not knowledgeable.
All team is trying to defend each other instead of fixing client issue.
If Hitachi don't understand the client issues, soon this company will be out of market.

Horrible experience with Hitachi AC

Astonishing to learn that such a giant does not have an active landline number which is working and be attended to.. This was my most horrendous experience with a home appliance company which seems to me one of the best in the industry. I have been trying to Gert in touch with there customer service of there Hitachi unfortunately without any success. This kind of careless behaviour toward the customer will surely through you out of the country very soon.

Good Luck

Fridge rubber

Hi my fridge rubber is not working properly due to which fridge is not getting colder. Please provide me door rubber.