Himachal Pradesh Gramin Bank (HPGB) Customer Care No.

Email

• contacthpgb [at] hpgb [dot] bank [dot] in (For General Query)

Important Link

• Contact / Enquiry Form
• Branch Locator

To Block or Hotlist a Debit Card

Grievance Redressal

Level 1:

• For any query/complaint, you can contact 18001807777 or email at contacthpgb [at] hpgb [dot] bank [dot] in
• You can also lodge your complaint online through this Complaint Form .
• You can also visit your nearest Branch or contact the Regional Manager at the details given below:
  

  Sr No	Regional Office/Department	Designation	Contact No.
  1	Inspection & Audit Department, Head Office	Chief Manager/Nodal Officer	01905-227507
  2	Mandi	Regional Manager/Nodal Officer	01905-237501
  3	Dharamshala	Regional Manager/Nodal Officer	01892-222076
  4	Chamba	Regional Manager/Nodal Officer	01899-225625
  5	Solan	Regional Manager/Nodal Officer	01792-221318
  6	Hamirpur	Regional Manager/Nodal Officer	01972-225230

• Your query will be resolved within 21 days.

Level 2:

• If your query is not resolved then you can contact the Principal Nodal Officer at the details given below:
  Contact No.: 01905-227502
  Email: gm2hpgb [at] hpgb [dot] bank [dot] in
  Address: Himachal Pradesh Gramin Bank,
  Head Office, VPO Gutkar,
  Teh Balh, Distt Mandi - 175021.
• Your query will be resolved within 21 days.

Level 3:

• If your query is still not resolved within 30 days or you are not satisfied with the resolution provided at above levels then you can contact  RBI Ombudsman at the details given below:
  Contact No.: 0177-2627320
  Address: RBI Banking Ombudsman,
  Main Market, Kasumpti,
  Shimla, HP - 171009.
• You can also lodge your complaint online through the RBI Complaint Management System (CMS) Portal .

Head Office

Himachal Pradesh Gramin Bank,
Village Gutkar Tehsil Balh
District Mandi HP-175021

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