Email

• customercare [at] hilti [dot] com (For Customer Support)

Important Links

• Customer Services
• Store Locator
• Feedback Form

Return And Cancellation

• For any query/complaint regarding the return and cancellation procedure you can call at 18001026400 or mail at customercare [at] hilti [dot] com
• You can return the goods within 30 days from the date of delivery.
• Goods marked as non-returnable cannot be returned.
• For more information please read .

For Complaint

Level 1:

• For any query or complaint regarding the product/service you can mail at customercare [at] hilti [dot] com .

Level 2:

• If you have not received a satisfactory response or your problem is still not resolved you can escalate the issue and can mail at escalation [at] hilti [dot] com .

Level 3:

• If your query is still not resolved, then you can contact at the details given below:
  Designation: Grievance Officer
  Contact No.: 9910965088 (Mon-Fri, 9am-6pm)
  Email: grievance [dot] inteam [at] hilti [dot] com
• You will receive a response within 24 business hours.

Offices Address

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