Hotel Bookings

• In case, no cancellation policy is mentioned on the Hotel details page, the following cancellation policy shall apply:
  

  Sr No.	Service	Refund Status
  1	Cancel 48 hours or more before check-in	100% refund
  2	Cancel 24-48 hours before check-in	20% cancellation charge
  3	Cancel less than 24 hours before check-in	One night's booking amount will be charged

Food Orders

• Food orders cannot be cancelled once accepted by the restaurant.
• Refunds, if applicable, are processed to the original payment method.

Restaurant Table Reservations

• In case, no cancellation policy is mentioned on the Restaurant details page, the following cancellation policy shall apply:
  

  Sr No.	Service	Refund Status
  1	Free bookings	Cancel at least 30 minutes before the booking time
  2	Paid bookings	Cancel at least 24 hours before to receive a refund

Toll Payments

• Prepaid toll payments are non-refundable.
• If payment fails due to a server issue, the refund will be processed within 7 days to the original payment method.