Hathway Cable and Datacom Customer Care No.

Organization: 
Toll free Number(s): 
  • 1800 891 2490 (For Customer Support)
All India Number(s): 
  • 022-4054 2500 (For Contact Support)
  • 022-2600 1306 (Alternate Contact Support)
  • 92230 11110 (For SMS Service)

Email

  • customerservice [at] hathway [dot] com (For Customer Support)
  • catvsupport [at] hathway [dot] net (For General Support)
  • info [at] hathway [dot] net (For General Information)

Important Links

Regional Offices

Contact No.: 18008912490 (Same For All)
Email: catvsupport [at] hathway [dot] net (Same For All)

Sr No. Location Contact No. Address Fax
1 Allahabad 0120-3224131 Om Tower 3rd Floor 31 MG Marg, Civil Lines Allahabad - 211001 022-24933355
2 Aurangabad 0120-3224142 301-304 and 310-311, Second Floor, Akshaydeep Plaza, CIDCO Bus Stand, Jalna Road, Aurangabad - 431003 022-24933355
3 Bangalore 080-35043700 Hathway House, 137/138, Infantry Road, Bengaluru - 560001 022-24933355
4 Bhilai 0120-3224131 Plot No - 5, Akash Ganga, Near Railway Line, Supela, Bhilai - 490023 022-24933355
5 Bhopal 0120-3224131 2nd Floor, Jyoti Cineplex, Zone II, M.P.Nagar, Bhopal -462011 0755-2577600
6 Bilaspur 0120-3224131 Ware house Road, Bilaspur (C.g.) 495001 022-24933355
7 Delhi 0120-3224131 Hathway Digital Ltd, Plot no.236, Okhla Industrial Estate, Near Modi Mill, Okhla Phase III, New Delhi 110020 022-24933355
8 Faridabad 0120-3224131 5M/113,top floor, Patanjali Mega Store Building, Opp KL Mehta Girls Collage NIT 5, Faidabad, Haryana 121001 022-24933355
9 Gwalior 0120-3224131 Opp Hotel Man Mandir, 2nd Floor Behind Old High Court Lashkar Gwalior - 474001 022-24933355
10 Gurgaon 0120-3224131 Sec-46, SCU 137 SF, Hudda Market near Om Sweet, Gurgaon 122001 022-24933355
11 Ghaziabad 0120-3224131 559-C,Nyay Khand-1,Inderapuram, Ghaziabad-201014 022-24933355
12 Hyderabad 080-35043700 2nd Floor, Mahaveer Chambers, Liberty Cross Road, Himayath Nagar Hyderabad-500029 022-24933355
13 Indore 0120-3224131 12, Press Complex, Behind Bhaskar Building, A B Road, Indore - 452008 0731-4001448
14 Jaipur 0120-3224131 20 -28 Fifth Floor , Manglam Electronics Market, Mansarowar Link Road, Riddhi Siddhi Crossing, Jaipur 302018 022-24933355
15 Kolkata 080-35043700 Ecostation, Block-BP, Plot-7, 2nd Floor. Salt Lake Sector-V, Kolkata-700 091, West Bengal. 022-24933355
16 Korba 0120-3224131 Plot No. 160, 1st Floor, Indira Residential and Commercial Area, Near Patidar Bhawan, T.P. Nagar, Korba (C.G.) 495 677 022-24933355
17 Mumbai 0120-3224142 B Wing, 10th Floor, Trade World, Kamala Mill Compound, Lower Parel West, Mumbai - 400013 022-24933355
18 Mysore 080-35043700 372, 1st Floor, 1st cross, Subbaiah Road, Ramaswamy Circle, Ramaraja Mohalla, Mysore - 570020 022-24933355
19 Nashik 080-35043700 2nd Floor, Shiledar Bhavan, Opp. Fire Brigade Office, Shingada Talav, Nasik- 422 022-24933355
20 Noida 0120-3224131 B-31 A, SEC-10, Noida U.P- 201301 022-24933355
21 Odisha 080-35043700 Ashrya , Plot No-72, Near Hotel SISMO, Gautam Nagar, Kalpana Square, Bhubaneshwar - 751014 022-24933355
22 Panipat/Gohana 0120-3224131 C-3 Hotel West Press Colony, Panipat, Haryana-132103/Bhisham Swaroop Colony Near Deep Hotel, Panipat, Haryana 022-24933355
23 Pune 0120-3224142 3rd Floor, Sterling Plaza , Deccan Gymkhana, Above Axis Bank, Jnuglee Maharaj Road, Pune - 411004 022-24933355
24 Raipur 0120-3224131 Pagariya Complex, Mini Mata Parisar, Near New Bus Station, Pandri, Raipur (C.G.) 492001 022-24933355
25 Saharanpur 0120-3224131 Oppsite Motal quality, Railway Road,Saharanpur -247001 022-24933355
26 Sikkim 080-35043700 Sonam Paldan Building, Tebet Road, Gangtok Pin - 737101 022-24933355

Nodal Officers Contact Details

Sr No. Location Name Contact No. Email Address
1 Assam Mr. Shantanu Chakraborty 9073352880 eastnodal [at] hathway [dot] net Ecostation, 2nd Floor, Plot No. - 7, Block - BP, Sector - V, Salt Lake, Kolkata - 700091
2 Andhra Pradesh Mr.Leslie Pereira 9133537375 nodalhydcatv [at] hathway [dot] net 2nd Floor, Mahaveer Chambers, Liberty Cross Road, Himayath Nagar Hyderabad- 500029
3 Haryana Ms. Roopali Mathur 9311855899 digital [dot] delnodal [at] hathway [dot] net Hathway Digital Ltd, Plot no.236, Okhla Industrial Estate, Near Modi Mill, Okhla Phase III, New Delhi 110020
4 Karnataka Mr. Leslie Pereira 9133537375 digital [dot] blrnodal [at] hathway [dot] net Hathway Digital Ltd., No:137/138, Hathway House, Infantry Road, Bangalore-560001
5 Madhya Pradesh Aditya Sharma 0751-4092118 digital [dot] bhopalnodal [at] hathway [dot] net Hathway digital ltd, Opp hotel man mandir behind old haai court khubi ki bajariya lashkar gwalior, 474001
6 Maharashtra Ms. Roopali Mathur 9311855899 digital [dot] mumnodal [at] hathway [dot] net 802, 8th Floor, Interface-11, Link Road, Malad West, Mumbai 400064
7 New Delhi Ms. Roopali Mathur 9311855899 digital [dot] delnodal [at] hathway [dot] net Hathway Digital Ltd, Plot no.236, Okhla Industrial Estate, Near Modi Mill, Okhla Phase III, New Delhi 110020
8 Odisha Mr. Shantanu Chakraborty 9073352880 eastnodal [at] hathway [dot] net Ecostation, 2nd Floor, Plot No. - 7, Block -BP, Sector - V, Salt Lake, Kolkata - 700091
9 Rajasthan Mr. Kuldeep Singh 0141-2763056, 9829050990 k [dot] rathore [at] hathway [dot] net Hathway Digital Ltd 104, Sangam Tower, Church Road, MI Road, Jaipur 302001
10 Sikkim Mr.Shantanu Chakraborty 9073352880 eastnodal [at] hathway [dot] net Ecostation, 2nd Floor, Plot No. - 7, Block -BP, Sector - V, Salt Lake, Kolkata - 700091
11 Telangana Mr.Leslie Pereira 9133537375 nodalhydcatv [at] hathway [dot] net 2nd Floor, Mahaveer Chambers, Liberty Cross Road, Himayath Nagar Hyderabad- 500029
12 Tripura Mr. Shantanu Chakraborty 9073352880 eastnodal [at] hathway [dot] net Ecostation, 2nd Floor, Plot No. - 7, Block - BP, Sector - V, Salt Lake, Kolkata - 700091
13 Uttar Pradesh Ms. Roopali Mathur 9311855899 digital [dot] delnodal [at] hathway [dot] net Hathway Digital Ltd, Plot no.236, Okhla Industrial Estate, Near Modi Mill, Okhla Phase III, New Delhi 110020
14 Uttarakhand Ms. Roopali Mathur 9311855899 digital [dot] delnodal [at] hathway [dot] net Hathway Digital Ltd, Plot no.236, Okhla Industrial Estate, Near Modi Mill, Okhla Phase III, New Delhi 110020
15 West Bengal Mr. Shantanu Chakraborty 9073352880 eastnodal [at] hathway [dot] net Ecostation, 2nd Floor, Plot No. - 7, Block -BP, Sector - V, Salt Lake, Kolkata - 700091

Offices Address

Sr No. Location Contact No. Address
(Hathway Cable and Datacom Limited)
1 Head Office 022-26001306
Fax: 022-26001307
802, 8th Floor, Interface-11, Link RoadMalad West, Mumbai, Maharashtra - 400064.
2 Corporate Office 022-40542500 Rahejas, 4th Floor, Corner of Main Avenue and V. P. Road, Santacruz (W), Mumbai-400054.

Social Sites

Comments

Hathway cable network is one of the third class cable network I

Sent from Yahoo Mail on Android

On Sun, Dec 12, 2021 at 8:44 AM, ASMI ENGINEERING
<asmiengineering [at] yahoo [dot] com> wrote:

Dear Sir,,

I am really sorry but to say that Hathway cable network is one of the third class cable network I am experienced.

Now almost 2 years I am using your services .

but after every month on timely renewal also. our cable net work get disconnected on expiry date.after geting payment receipt from SUN NETWORK CABLE (POWAI).
one of the third grade service provider I ever seen.
no phone call responce by representative nor any proper communication..

realy third grade service by Hathway.

Ridiculous .

find attached payment details and receipt received

Account ACT N70170533791

Hathway is an absolutely useless company

I have two connections of ACT fiberoptic net. Earlier I had AirTel Broadband internet connection.
Comparing the ACT,AirTel and Hathway, Hathway is way below the other two.
Calling Chennai Customercare when you are outside India is impossible.
Emails go unanswered or replied with useless standard reply.
Internet connection was not proper and the technicians don't come in time even if the service is totally dead.
Their Whatsapp messaging is also not specific to the needed help.
What is the worst is: they close the Complaint Registration no. often without resolving this issue.

I wonder how they can market their products at Chennai. The only reason is the customers are not aware of the poor, in fact the worst, customer service of Hathway when they sign for it.

I have two Hathway connections. I will change to ACT or AirTel when my subscription with Hathway finishes.

need to contact ua customer care immediately

u guys are so pathetic that u can't even provide a single connecting number to contact u peoples

Transfer the connection Velachery to Nungambakkam

To transfer connection to nungambakkam from Velachery still it's not done the connection amt was paid 14/6/2020 of tiz month still I did not received any connection n modem also but today I received a msg ur connection is active wat is going pls kindly reply soon

Kindly find the payment details n all screenshot
I mailed to tiz id tn.appellate • tn [dot] appellate [at] hathway [dot] net
Abt my all details regards of the connection

Regards
S. Shyamsundar

I have paid for hathway

I have paid for hathway connection at June'14th 2020 still now I didnt get any response from hathway side. I dont understand why you peoples are so irresponsible I'm working for 18k salary paid nearly 3900 something do you think that's not a big amount for me or what I never ever seen this type of worst worst irresponsible service. If you are facing the covid issue means then why you charging the amount for new connection I have no words to say for poor service. Do anything for this tomorrow we have work from home we will face the issue for work I need to talk with you. Please contact me either refund my amount.

Worst service of hathway

I will go with another option.

Worst service

Modem is faulty. I technical team said they would be sending new modem. But no one came to replace modem. In lockdown time local service providers asking to leave home and come to office to collect modem which is far more than 1 km. If your technical team can come to visit home then why you are unable to send modem.

Slow connectivity

As we are working from home in this lockdown, we are facing extreme slow connectivity in Hathway service.could you please check on this.I m using in karapakkam chennai

Cable issue

The cable operator is so useless and making us fool he will take the money and will not recharge the cable nd will not evn receive the. Just so frustrating this ppl are.. and customer care will make us waiti and later they will disconnect the call. Useless service

Why not respond my complain

Hello sir your Hathaway services is very bad bcoz you know that time is very critical in that situation you support me bt your employees miss behavior now.. You know now start home from work and I'm shifting my hathway and before 2 day I'm complain in your website Bt you don't respond so I complain in your senior authorized bcoz in that time you dont support me it's very

Why not respond my complain

You know that time is very critical and now I'm work from home but you don't respond my complain......... And your employees miss behavior to me in that's situ you don't support me I think I'm complain to senior authorized to your Hathaway service bcoz your services is very bad

Hathway

Worst Hathway in Tellycom colony sec bad

Poor attitude and world best poor service

Best poor service in begur area noble residency bangalore.

Poor attitude and world best poor service

Though I'm paying my payment 4 days in advance to yr local cable operator. My area is noble residancy begur road bangalore.every month 2 days my tv will not be in service due to activatiom issue by yr local tv operator's very bad service.

worst service in kukatpally location

i am facing worst servuce .please dont take hathway connection.

Activation

I stay in DSNR and on 5th dec 2019 Paid amount 2668/-for Internet , but 15 days over still not activated today.Before taking connection Hathway customer care people assured that we will give connection in just 30 mins, after paying the amount they are not bothering the Activation of my account Maintenance also worse and no response from Customer care & Dealers still i not got confirmation when they will solve this issue worst service in Dilsukhnagar .Please refund my amount i will go for another network.

Service issue

One of the worst service from Hathaway.
Taken Serbia last two days still haven't returned. If called no response.

Service issue

One of the worst service from Hathaway.
Taken Serbia last two days still haven't returned. If called no response.

Shitty service

The worst core to the worst service in Delhi feeling like to shit their offices with dung shitty people dont know how they entered in the internet world i request to TRAIto please shut down HATHWAY's services in Delhi and take action to these bullshit type of compenies

Not activated

Paid amount last Saturday, but, 8 days over not activated till today. Maintenance also worse and no response from the local dealers. i.e. hathway local dealer at beeramguda, sai colony, Ramachandrapuram.

No Response

In Hyderabad,Nacharam local guy is not responding properly...I have shifted my house to nacharam i want to activate Hathaway cable connection.plz call back!!!

Availability

Sir,
I would like to know, is Hathway Connection is Available in Coimbatore

About cable services issue

Hello sir
In our area (mahad , raigad maharastra ) cable serivices are not made online . They are providing papers n told us to fill the forms . I did that still they are not providing services . We are not able to watch tv from 1 2 months . Not a single channel is working except 1 or 2 . Even though we r contacting them they r not receiving the calls nor letting us when it will start. I am shock that you guys provide such a worst services Ravindra Mahadik

Tv disconnect

Dr Hemalatha
Having Hathaway tv connection since
last 20 years are so at 64 Gunrock enclaves
Secunderabad
Since two months we have been disconnected
Inspite of payment

Channels are not activated

hathway Team, never treat customer as a human being for them customer is a foolish guy, they never respond even nodal officers are also worst, they never respond never pick phone, no professionalism, I am really fed up by paying money in advance for channel activation and still after 20 days it didn't, MR. Siddhartha so called nodal officer in Hyderabad please have some professionalism, why making Hathway name down.

The worst core to the worst

The worst core to the worst service in Hyderabad feeling like to hit their offices with dung shitty people dont know how they entered the world i request hathway to please shut down their services in Hyderabad

Bad Customers service

mere City me ek Cable service he aur oh channel select amount we bhi zada charge kr rhe he pucha to hathway company ne charge lagaya he kah ke public ko loot rhe he. Sai cabel sankeshwar Karnataka pin 591313
Talk. Hukkeri
Dist . Belgam

required colours kannada

Dear sir/madam

I am also one of the customers for Hatway digital tv, but last week 25th April 2018 colors Kannada channel disappear, your customer care persons also dont know when it is coming back, first upon your Bangalore customer care don't pick up the phones, this is not fair, when it is coming back almost 1 week over, that all your internal problem, why are you give the trouble others fans & people.

Best regards,

kala