City Name | New Customer | Existing Customer | Broadband Helpline | Office Address |
---|---|---|---|---|
Mumbai | Sales help line: 022-68768200 Customer Care: SMS NET to <Name City> 575759 022-67134737 subscribemumbai [at] hathway [dot] net |
022-68768200 Fax: 022-67134747 helpdesk [at] hathway [dot] net |
9930114444/022- 68768200/ 1800 419 3114 | 805/806, Windsor, Off CST Road, Kalina, Santacruz(E), Mumbai 400098 Trade World "B", 10th Floor Kamala Mills Comp, Senapati Bapat Marg, Lower Parel(W), Mumbai 400 013 |
Pune | Sales help line: 020-49117777 Customer Care: SMS NET to <Name City> 575759 Fax: 020-30252130 helpdeskpune [at] hathway [dot] net |
020-49117700 Fax: 020-30252130 billingpune [at] hathway [dot] net |
020-49117700/ 1800 419 3114 | 2nd Floor, Sterling Plaza, Above Axis Bank, Junglee Maharaj Road, Deccan Gymkhana, Pune – 411004 |
Aurangabad | Sales help line: 022 -68768005 Customer Care: SMS NET to <Name City> 575759 0240-6646009 helpdeskaur [at] hathway [dot] net |
022-68768005 helpdeskaur [at] hathway [dot] net |
022 – 50876110/022 -68768005/ 1800 419 3114 | 301/302, Akshaydeep Plaza, Town Centre, CIDCO, Auranagabad - 431003 |
Bangalore | Sales help line: 080-40161616 Customer Care: SMS NET to <Name City> 575759 Fax: 080-40161620 bangalorehelpdesk [at] hathway [dot] net |
080-40161616 Fax: 080-40161620 bangalorehelpdesk [at] hathway [dot] net |
080-40161616/ 1800 419 3114 | 73, St.John's Road, Bangalore - 560042 |
Hyderabad | Sales help line: 040-66989898 Customer Care: SMS NET to <Name City> 575759 Fax: 040-66989878 hydhelpdesk [at] hathway [dot] net |
040-66989898 Fax: 040-66989878 hydhelpdesk [at] hathway [dot] net |
040-66989898/ 1800 419 3114 | 303 & 304, Mahavir Chambers, Liberty Tri-Circle, Himayathnagar, Hyderabad-500029 |
Delhi | Sales help line: 9167114444/022-43764600 Customer Care: SMS NET to <Name City> 575759 Fax: 011-26198903 subscriberdelhi [at] hathway [dot] net |
9167114444/022-43764600 Fax: 011-26198903 delhihelpdesk [at] hathway [dot] net |
9167114444/022-43764600/ 1800 419 3114 | L-10 Green Park Extn., Near Mother Dairy, New Delhi-110016 |
Chandigarh | Sales help line: 0172-4643506 / 4643507 Customer Care: SMS NET to <Name City> 575759 hathchandigarh [at] hathway [dot] com |
0172-4643506 / 4643507 hathchandigarh [at] hathway [dot] com |
0172-4643506 / 4643507/ 1800 419 3114 | SCO 16-17, Top Floor, Sector - 34 A,Chandigarh |
Noida | Sales help line: 9167114444/022-43764600 Customer Care: SMS NET to <Name City> 575759 subscriberdelhi [at] hathway [dot] net |
9167114444/022-43764600 delhihelpdesk [at] hathway [dot] net |
9167114444/022-43764600/ 1800 419 3114 | L-10 Green Park Extn., Near Mother Dairy, New Delhi-110016 |
Goa | Sales help line: 0832-6713000 Customer Care: SMS NET to <Name City> 575759 goahelpdesk [at] hathway [dot] net |
0832-6713000 goahelpdesk [at] hathway [dot] net | 0832-6713000/ 1800 419 3114 | 703, Gera’s Imperium, Patto, Panjim-Goa -403001 |
Surat | Sales help line: 022- 68768100 Fax: 0261-6696555 subscribesurat [at] hathway [dot] net |
022-68768100 Fax: 0261-6696555 surathelpdesk [at] hathway [dot] net |
022 – 50876130/022- 68768100/ 1800 419 3114 | 6-10, 1st floor, Rekha park Apartment, Near Star Bazaar, Opp Aquarium, Adajan. SURAT 395009 (GUJ) |
Vadodara | Sales help line: 022-68768050 Fax: 0261-6696555 subscribebaroda [at] hathway [dot] net |
022-68768050 Fax: 0261-6696555 vadhelpdesk [at] hathway [dot] net |
022 – 50876115/022- 68768050/ 1800 419 3114 | 101, 102 Siddharth Complex, R.C. Dutt Road, Alkapuri, Vadodara -390007. |
Vapi | Sales help line: 022-68768050 Fax: 0261-6696555 subscribevapi [at] hathway [dot] net |
022-68768050 Fax: 0261-6696555 vapihelpdesk [at] hathway [dot] net |
022 – 50876120/ 1800 419 3114 | - |
Kolkata | Sales help line: 033-40302444 |
- | 033-40302444/ 1800 419 3114 | Unit no 202, WH.No 12, 2nd Floor, KILC, Kona Expressway, P.S. Jagacha, Howrah, West Bengal. Pin -711302 |
Chennai | Sales help line: 044-40284028 |
044-40284028 chennaihelpdesk [at] hathway [dot] net |
044-40284028/ 1800 419 3114 | Hathway Cable & Datacom Limited, Good Shepherd Square, 5th Floor, No-82, Kodambakkam High Road, Nungambakkam, Chennai- 600 034. |
Indore | Sales help line: 0731-4778888 Customer Care: SMS NET to <Name City> 575759 csindore [at] hathway [dot] net |
billing [dot] indore [at] hathway [dot] net | 0731-4778888/ 1800 419 3114 | 12, Press Complex behind Danik Bhaskar Press AB Road Indore Madhya Pradesh 452008 |
Khed | Sales help line: 9619600816 Customer Care: SMS NET to <Name City> 575759 |
helpdesk [at] hathway [dot] net | 022-68768200/ 1800 419 3114 | Hathway Sai star Network , Hutatma Anant Kanhere Chowk, Nr. Jagdish Cloth Cent. Tinbatti Naka, Taluka Khed, Dist -Ratnagiri. Pin code 415709 |
Dapoli | Sales help line: 9619600816 Customer Care: SMS NET to <Name City> 575759 |
helpdesk [at] hathway [dot] net | 022-68768200/ 1800 419 3114 | Hathway Sai star & Datacom Pvt. Ltd. Gala No-1,Nandashree Apt., Family Mall, Taluka Dapoli Dist -Ratnagiri. Pin code 415712 |
Ratnagiri | Sales help line: 9619600816 Customer Care: SMS NET to <Name City> 575759 |
helpdesk [at] hathway [dot] net | 022-68768200/ 1800 419 3114 | Hathway Sai star & Datacom Pvt. Ltd. Shop No 8, Yashodhan Apt., Abhyudaya Nagar, Nachane Rd., Taluka Ratnagiri Dist -Ratnagiri, Pin code 415612 |
Chplun | Sales help line: 9619600816 Customer Care: SMS NET to <Name City> 575759 |
helpdesk [at] hathway [dot] net | 022-68768200/ 1800 419 3114 | Hathway Sai star & Datacom Pvt. Ltd., Shop No 104, 1st floor, Khatate Sankul, Kherdi, Opp Laxmi Marbals. Tal – Chiplun, Dist. Ratnagiri, Pin – 415604. |
Hathway Cable and Datacom Limited
Address: Rahejas, 4th Floor, Corner of
Main Avenue and V. P. Road,
Santacruz (W), Mumbai-400054.
Tel: 022-26001306
Fax: 022-26001307
Comments
Very bad service from hathway
Very bad service from hathway don't get new connection from hathway
Loss of signal
They just want amount that's it service god will know. The very very worst service.
Very disappointed to say that am facing connection issue from past 1week and none of ur customer care or contact number is working and raised complaint number of times but waste of time..I think u are doing an joke with customer after getting the payment from them.
For payment you will send 10 times reminder but for issues u people will not respond. complaint number of times but waste of time. I think u are doing an joke with customer after getting the payment from them. Worst servicing providing by hathway. It's not taking any response after paying the amount.
No action on complaint
Very disappointed to say that I am frequently facing connection issue since the day, I took broadband connection and none of your customer care or contact number works and raising a complaint just a waste of times. Even you will never reply back of any email. Customer care support is just horrible, they will just say backend team is working or will send someone, if by chance, you get succeed to connect to customer care but nobody is doing nothing, just making you fool.
No one will give you the expected resolution time or any reason. They just took advance of 6 months and then forgot to provide the service as they already got the money.
Los of signal
Very disappointed to say that am facing connection issue from past 1week and none of ur customer care or contact number is working and raised complaint number of times but waste of time..I think u are doing an joke with customer after getting the payment from them.
For payment you will send 10 times reminder but for issues u people will not respond.
About reconnection
We r trying to contact customer care frm last 5 days bt there r no number shows working .. all the time number is busy ... i mean what is this .. in this pandamic time u have to connect by online with customers... i were not surat frm 5 mth bcz of lockdown... now m at my home nd i want to recharge again in hathway .. but I don’t know the procedures.. plz let me know how to activate my account again nd how to recharge by net ...
Worst Internet in India is Hathaway.
Location : Mumbai; Kandivali West - Mahavir Nagar.
I am using Hathaway since last 10 years. Initial 3 years I have faced horrible problems as their infrastructure is one of the worst in the industry. After doing multiple complaints and more or less boycott from all our neighborhood they have modified their infrastructure. It then worked fine for few years. However; not to come to their trap again; I have install one redundant MTNL in my flat.
During Lockdown since last 4 months; again it has proved that Hathaway is worst network in India or may be in the world. It collapsed. It's infrastructure is very limited. If you have their standard or even medium to moderate plans - you are their last priority. During Lockdown as most of people are working from Home; our area infrastructure of Hathaway has been collapsed. MTNL is 100 times better and worked to our satisfaction during this lockdown.
We had 8 Hathaway connections in our building out of 27 flats and all had problems. Their service is worst than even their networks. Out of 8; 3 have replaced with other network and others are slowly changing over.
In nutshell; do not install Hathaway even if they give you free. WORST, HORRIBLE and most unprofessional company in the world.
Thank you.
No response after paying the amount for a new connection
I paid the amount 4 days before but no installation is done.very bad
customer service issues - horrible mechanism
We are facing severe network issues these days
however non of your service nos work
emails sent bounce back. basically it is shocking to know that such a big company like hathway has such poor customer care /service
There is no number we can call or email id that responds. At such covid times when internet connectivity is a necessity we are being deprived of the same despite having paid our dues in full . further we are not getting any service to address our grievance
its really disappointing. we once more request you to please resolve our matter.