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GTPL Broadband Toll Free No. 1800 419 0419
Updated on Thursday, 3 March 2022 - 4:03pm
Toll free Number(s):
- 1800 419 0419 (Customer Support, 24/7)
All India Number(s):
- 9727 633633 (Alternate No. for Customer Support)
- 82000 92000 (WhatsApp Support)
- 703 903 5051 (Missed Call number for new connection)
- 99789 04668 (For Local Cable Operator Support)
- 99789 04899 (Alternate No. for Local Cable Operator Support)
Website:
Official Website IVRS Menu
1800 419 0419
Select your preferred language: Gujarti, Hindi, English, Marathi etc
- Press 1: For broadband
- For new connection
- For complaint or request
- Press 2: For cable TV
- For new connection
- For complaint
- For kyc of your cable tv assistance
- For any other assistance
Emails
- yoursupport [at] gtpl [dot] net (Customer Support)
- info [at] gtpl [dot] net (General Query)
- lco [dot] supportcentre [at] gtpl [dot] net (Local Cable Operator Support)
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Important Links
Locations Contact Details
This number is same for all locations
9727633633
| Branch Name | Address (GTPL Hathway Ltd) |
|---|---|
| Ahmedabad Branch | 2nd Floor, Sahajanand Shopping Center, opp. Swaminarayan Temple, Shahibaugh, Ahmedabad - 380004 |
| Ahmedabad (Corporate) |
Corporate Office Opp. Armieda, Off Pakwan Cross Roads, Sindhu Bhavan Road, Bodakdev, Ahmedabad - 380059 |
| Baroda | 401 to 406, 04th Floor, NOTUS IT Park, Nr. Genda Circle, Sarabhai Campus, Vadiwadi, Baroda, 390023 |
| Goa | Office No. 108, Gera Imperium Grand, Patto, Panaji, Panjim, Goa, 403001 |
| Howrah | 86, Golaghata Road, Ganga App. 3rd Floor, Flat-A, Kolkata 700048 Phone: 033 25345026 Helpline : 033-66000000 |
| Hyderabad | 401 & 402, Block B-1, 4th Floor, Bearing No. 2, 28, 29 & 27, “White House”, Premises No. 6-3-1192/1/13/14/19/20, Kundanbagh, Begumpet, Hyderabad, 500016 |
| Udaipur | Plot No.: 5-6, Ground Floor (GWDN) & First Floor, Sarvarita Vilas, B/H Rani Mahal, Sagasji Temple, Hadi Rani Hotel Gali, Udaipur - 313001 |
| Jaipur | B-35 & 36, Vidhyut Nagar Society, Ajmer Road, Jaipur 302006 |
| Jodhpur | 302, City Plaza, Opp.Medical College Auditorium, Jaljog Circle, Shastrinagar Jodhpur, Rajasthan - 342001 |
| Varanasi | D-64/29, K-1-R, Bank Colony, Mahmoorganj, Varanasi, 221010 |
| Mumbai | Office No. B/109 & 110, Plot No. 125/ A-7 , (V12Z2003061) Nandanvan Complex Co. Op. Housing Society, Panvel, Raigadh - 410206 |
| Nagpur | First Floor, Office Chamber No. 2, Janhvi Arcade, Dharwa Road, Shri Krushna Nagar, Yawatmal, 445001 |
| Patna | First Floor, Reena Villa - 1090, Hotel Novelty International, Nr. Times of India Building, Freaser Road, Patna, 800001 |
| Pune | Survey No. 15, Samarth Park Society, Opp. Abhinav School, Anand Nagar, Sinhgadh Road, Pune, 411051 |
| Ranchi | Shop No-2, 1St Floor, Arctic Mall, Bariyatu Road, Ranchi - 834009 Phon: 9507814222 Broadband Inquiry: 079-61409409 |
| Rajkot | 3rd Floor, Pramukh Paradise, Above Karnatka Bank, Yogi Niketan Plot, Nirmala School Road, Rajkot, 360001 |
| Surat | Office No- 201 to 208, 2nd Floor, Solaris The Address, Opp. Big Bazar, Near Tata Show Room, Dummas Road, Piplod, Surat, 394370 |
| Chennai | 3rd Floor, 5/05, C P Ramaswamy Road, Alwarpet, Chennai, Tamilnadu - 600018 |
| Dhanbad | Commerce House - I, Shashtri Nagar, Nr.Bank More, Dhanbad - 826001 |
| Visakhapatnam | First Floor, Brindavan, MIG 75, Sector 01, D. No 1-51-2/2, MVP Colony, Visakhapatnam, Andhrapradesh, 530017 |
Nodal Officer for Subscriber
| State | Contact No. | Address | |
|---|---|---|---|
| Bihar | 6357240630 | nodalofficer [dot] bih [at] gtpl [dot] net | Shanti Niketan House No- 1090,Holding No-552/349, Circle No-06, Fraser Road ,Patna-800001 |
| Gujarat | 8141766644 | nodalofficer [dot] guj [at] gtpl [dot] net | 2nd Floor, Sahajanand |
| Jharkhand | 6357240631 | nodalofficer [dot] jkd [at] gtpl [dot] net | Shanti Niketan House No- 1090,Holding No-552/349, Circle No-06, Fraser Road ,Patna-800001 |
| Maharashtra | 6357240628 020-24357131 020-24357132 020-24357205 |
nodalofficer [dot] mah [at] gtpl [dot] net | S.No 15, Samrath Park Soc, Opp Abhinav School, Anand Nagar, Singhad Rd, Pune- 411051 |
| Rajasthan | 6357240627 | nodalofficer [dot] raj [at] gtpl [dot] net | A-103, J.D. Arcade, Opp Medical College, Nr Jaljog Circle, Jodhpur, Rajasthan |
| Assam | 6357240632 | nodalofficer [dot] asm [at] gtpl [dot] net | ,First Floor, House No. 29, Debadaru Path,Nr. Rajdhani Masjid, B/H Mla Hostel, Ganeshguri, Dispur, Assam Sachivalaya,Kamrup Metro , Assam, 781006 |
| Andhra Pradesh | 6357240633 | nodalofficer [dot] ap [at] gtpl [dot] net | Gtpl Hathway Limited,401 &Amp; 402, Block 1, White House,Kundan Bagh, Begumpet,Hyderabad – 500016 |
| Tamil Nadu | 6357240634 | nodalofficer [dot] tn [at] gtpl [dot] net | Gtpl Hathway Limited,3rd Floor, 56//05, Cp Ramaswamy Road,Above Sbi, Opposite Kodak Dina Color Lab, Alwarpet, Chennai 600018 |
| Goa | 6357240637 | nodalofficer [dot] ga [at] gtpl [dot] net | Office No. 108, Gera Imperium Grand, Patto, Panaji, Panjim, Goa, 403001 |
| Manipur | 6357240638 | nodalofficer [dot] mn [at] gtpl [dot] net | N/A |
| Meghalaya | 6357240639 | nodalofficer [dot] ml [at] gtpl [dot] net | N/A |
| Tripura | 6357240640 | nodalofficer [dot] tr [at] gtpl [dot] net | N/A |
| Telangana | 6357240641 | nodalofficer [dot] tel [at] gtpl [dot] net | N/A |
| Ut Of Pondicherry | 6357240642 | nodalofficer [dot] py [at] gtpl [dot] net | N/A |
| Ut Of Daman &Amp; Diu | 6357240643 | nodalofficer [dot] dd [at] gtpl [dot] ne | H. No. 15/344/A/F-2, Manchha Complex, Nr. Mashal Chowk, Nani Daman, 396210 |
| Nodal Officer-LCO | |||
| All States in India | 7069085551 | nodalofficer [dot] lco [at] glt [dot] net | 2nd Floor, Sahajanand Shopping Centre, Opp Swaminarayan Temple, Shahibaug, Ahmedabad - 380004 |
Grievance Redressal
Step-1 GTPL Customer Support
If you have any query you can directly contact to customer care cell at 9727633633 (24/7) / 1800 419 0419 (24/7) also by sending Hi on 8200092000 or can mail at: yoursupport [at] gtpl [dot] net
Step 2 Escalation Matrix - Cable TV Nodal Officer
If you are not satisfied from the resolution provided at level 1 you can contact to nodal officer with service ticket number issued at customer support fom Mon-Fri , 10.30am-6.30pm
Step-2 Escalation Matrix - Broadband Appellate Authority
If you are not satisfied from the resolution provided at level 1 you can contact to Appellate Authority with service ticket number issued at customer support fom Mon-Fri , 10.30am-6.30pm
Appellate Authority
Name : Mr. Kamal Bhatia
Ph: 8141766655 (Mon-Fri, between 10:30-6.30pm)
Email: appellateauthority [dot] guj [at] gtpl [dot] net
Corporate Office
GTPL House Opp. Armieda, Off Pakwan
Cross Roads,Sindhu Bhavan Road,
Bodakdev, Ahmedabad - 380059
Registered Office
202, 2nd Floor,Sahajanand Shopping Center,
opp. Swaminarayan Temple, Shahibaugh,
Ahmedabad - 380004
