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GRT Jewellers Customer Care No. 1800 203 1000

Updated on Monday, 6 July 2026 - 3:43pm
Organization: 
Toll free Number(s): 
  • 1800 203 1000 (For Customer Support)
  • 1800 599 1515 (For Customer/WhatsApp Support)
All India Number(s): 
  • 044-2346 1515 (For Contact Support)
  • 044-2435 4977 (For Online Shopping)
  • 044-2346 1415 (For Jewellery Purchase Plan)
  • 73582 51515 (For WhatsApp Support)
Website: 
Official Website
iOS App: 
GRT Jewellers
Android App: 
GRT Jewellers Online Shopping

IVRS Menu

IVRS Menu : 1800 203 1000 / 1800 599 1515 / 044 2346 1515
IVRS Menu : 044-23461415
  • Press 1: If you know the extension number
  • Press 2: Today's gold rate
  • Press 3: For showroom order query
  • Press 4: For jewellery purchase scheme
  • Press 5: grtjewels.com online shopping
  • Press 6: For grt live video shopping.
  • Press 7: For GRT brand Oriana
  • Press 9: For all other queries

After selecting any of above options, call we be transferred to customer care executive team

  • Press 1: For new scheme related
  • Press 2: For online scheme payment related
  • Press 3: For refund and maturity related
  • Press 4: For check related
  • Press 5: For other inquiry

After selecting any of above options, call we be transferred to customer care executive team

Email

  • support [at] grtjewels [dot] com (For Customer Support)
  • mail [at] grtjewels [dot] com. (For General Query)

Important Link

Return/Refund/Cancellation And Warranty

  • For any query, you can contact to the customer support team.
  • Return/cancellation timeline depends on the category of products.
  • Refund will be intiated within 7-10 working days in the original payment method.
  • Warranty can be claimed as per company's terms & conditions .
  • For more information, please read .

Corporate Office

GRT Jewellers (India) Private Limited,
36, Usman Road, T.Nagar,
Chennai - 600 017.

Social Sites

Comments

Wed, 08/09/2021 - 1:45pm — V.SUBBARAMAN (not verified)

Compliant against service

Tax invoice No.GAP2122SA023624
1) It took one hour to buy items
2) Purchase is against chit proceeds still sales assistance insists for Aadhar?? Strange but true
3) New chit in same name, again Aadhar is insisted?? Again strange
4) Gift items for chit scheme not issued (though it is gift, still...)
5)For closed chit also after 11 months only now got some thing, not that was displayed in papers