Gonoise Customer Care No. 022-6805 6040

Organization: 
All India Number(s): 
  • 022-6805 6040 (Alternate Contact Support, Mon-Sat 9:30am-6pm)
  • 88821 32132 (Customer Support, Mon-Sat 9:30am-6pm)

IVRS Menu: 022-6805 6040

  • Press 1: To know order status.
  • Press 2: To cancel your order.
  • Press 3: For technical assistance regarding your product.
  • Press 4: To register a new complaint.
  • Press 5: To know about existing complaint status.
  • Press 6: To know about latest products from niose.
  • Press 7: To know the authorised service centre.

Email

  • help [at] nexxbase [dot] com (Customer Support)
  • support [at] nexxbase [dot] com (General Queries)

Install App

Important Links

Shipping / Return/Warranty

  • Your order is shipped out within 3 working days of the order date. However, in some cases it may take up to 5 or more working days during festivals, sales or when there are othermitigating circumstances.
  • All orders are shipped with an invoice from Noise. In case you don't receive an invoice, you may submit a ticket by filling out this Simple Form.
  • Orders are processed from Mon to Sat. Orders placed on Sunday will be processed the next day.
  • Please allow 7 to 10 business days for your order to arrive.
  • Refund or replacement only if one is requested within 1 day of the receipt of your order.
  • For product warranty , fill Registration Form
  • For more infomation, please read .

For Complaint Registration

  • If you're facing a hardware issue with product you can contact service centres or you can raise a complaint online on portal incase a service centre is not available in your city.
    • Through service centre (Average resolution is 6-7 working days)
  • Please note that in case of a hardware issue, average resolution time of raising an online complaint is 12-15 working days whereas it is 6-7 working days if you visit one of our service centres.
    • Register an online complaint (Average resolution is 12-15 working days)

Registered Office

Nexxbase Marketing Pvt Ltd
Khasra No-146/25/2/1, Jail Road,
Badshahpur, Gurugram, Haryana-122101
Ph: 0124-4725208

Social Sites

Comments

Problem not resolve till date

My Ticket no. is 2151186 please resolve my problem urgent basics product not good

Wrong product provided during replacemet within warranty period

I have purchased one earbud from Noise but after one month face a problem regarding charging. I approach the Service center and submitted all relevent documwnts regarding Warranty but surprisingly received my replaced product with different sepcification and colour.

Watch no more

Watch no mor

Worst earbuds i have brought by noise

Hello sir/ma'am

I purchase a buds on 3 Feb by MYNTRA shopping app .
And only 5 months I used and lot of problems where come in my buds .
I request you please replace my buds as soon as possible.

I also attached my product invoice below .

Regards
Ishu tiwari

My earbuds not working

I brought a earbuds on 06 feb 22 but now it is not working it's one buds are working and other is U/s and case of earbuds is also not working. Earbuds are function when case closed so that i want to replace my earbuds with case because my earbuds is still gurantee period

Worst airbuds.. after using

Worst airbuds.. after using of two days my buds got damaged i kept it replaced its more than one month till I didn't got my airbuds back .
Suggest everyone not to buy noise

Worst air bud

Mera return and exchange period available hai ,fir bhi exchange nhi ho rha ,order Id hi usme use nhi ho rhi full digit nhi likh pa rha ,koi solution nhi mil rha , Myntra se contact Kiya TB bhi order id ka hi issue hai ,can u solve my problem???

Noise ear buds mini

Sir,
I have purchased noise ear buds mini after using 10 days the charging case not working.indicator light is not blinking.

Please help

Scamer company past 2 months

Scamer company past 2 months i am not getting voucher i m regestaring police complaint in mumbai now

Shots X5 right earbuds voice not coming.

I bought x3 shots on 13-6-2019. i had replaced it 3 times..finally i decided not to replace same product.i demanded to upgrade my product with x5. they agreed and take 670/- and sent me x5.
but now again my x5 right ear bud got dead...what to do now...???

Accessories not provided with the watch also the watch is manhan

Dear sir/madam,

The service provided by the Gonoise support team is worst. We cant except such an response for your team. Also there is not sincerity.
We cant able to talk to the customer care online which should be available.
My complaint id no. Is 118797
Till now have not got any support from Gonoise end.

replace

sr i ordered noise shots ergo but i received defected product .highly dissatisfied from noise brand because brands value their customers but noise is not worth being called as a brand

Not working

I have noise clourfit Pro smart watch I purchased noise smart watch in 7 June 2019 but now don’t work and open .when I connected the charger it is not open

Kindly help me and pls repair the smart watch

the smart watch is not able to set any things even time what can

i have purchased a smart phone worth rupees three thousand five hundred from your firm i know that a smart phone may high in pries any way happen can you help me to solve the problem because Rs;3500/- is large amount to me may god forgive me to done so

I have noisefit Pro smart watch not working

I have noisefit Pro 2 smart watch I purchased on 31 Aug 2020
When I receive Firmware update popup I hit update button after that it stoped working.

Kindly help me and pls repair the smart watch

Product not charging

I ordered a smart watch of this noise company...I wear one day and the battery got discharge..when I put it on charge ,the watch is not charging .. plz replace the product..

My product not charging and not good battery backup

not good battery backup and product not charging and charger not in the box

Shippment is taking too much time.

Hello Sir
I am Prasanjeet Pradhan, recently on Aug-31,2020 on your anniversay sale I ordered “NOISE SHOTS ERGO (with charging case and earbuds)” white colour.
Order Number - 639586 (PAID)
But till now I havn’t recieved and tracking status of my order neither it was shipped (as it was already mentioned that it will be shipped within 2-3 days) but till now it was not shipped and not showing any track details and status of the product. As i have already paid for the product (Prepaid).
So please kindly look into this matter and let me know as soon as possible. I’ll be waiting for your reply.

ThankYou
Prasanjeet Pradhan

Regarding my x shots

My x shots aren’t working properly ,since I’ve been sending my person to submit my x shots in the Malad Mumbai’s branch ,they are not letting us to submit the product ,my x shots is in the warranty but they want the bill,I don’t understand what is the requiememt of the bill ,when they have the product in their hands and at the same time it’s the Siril time now -digital world ,who asks for a physical bill

i don't have my tracking id

Kindly please provide mee tracking id and order no

Status of my order

What is the status of my order and what us tracking ID ofy order

Product still not delivered

Dera sir /madam,

Have order for smart watch on 30th August 2020 order no 633757,but not got any update from the team and kindly let me know when its gone be delivered to my address.Please let know.

Thank You
With Regards

RAVI TEJA P

No Exchange or refund for damaged product

Sad part with GoNoise is they dont refund the amount or provide exchange with other product if the existing product is not of good quality.
Noise does give lot of bad noise in life. Products are cheap but support is bad and doesnt look for customer satisfaction.

Once purchased product will be stuck and no option. Never buy there products in hurry, as it will be money lost.

My noise watch problem

My noise watch problem in display

My screen is not working it shows glitch like lines in my screen

Please contact me and resolve my problem as soon as possible. I tried to call you for many weeks but anybody can't receive my call so please respond me

Service centre in Pune

Are there any Service centres in Pune? my Colorfit metal belt is broken i need to get it replaced, cant seem to find any place that does it. Help please.

Calls don't work

The Noise shots X5 ear phones are not working when on calls. It works only for music and videos. Please help me out.

Purchased colour fit pro

I have purchased colour fit pro I want to return my order it is the worst purchasing experience till yet kindly contact me

Noise shots x five pro

I purchased noise shotsx5 pro from amazon in the month of may .but now it is not working at all . So I request you to give me my full amount in the terms of refund .i purchased it in ₹4700

Elight tun. Eairphone one side not work

Sir product problum warrant prt one side eairphone not work

Tunesport one earphone not working

I had ordered tunesport wireless earphone however it developed problem of left side earphone not working. I raised complaint and i was delivered a new one , it also developed same problem. This second was also replaced and third was delivered to me, again this once also has developed same problem of left side earphone not working. I have raised complaint again but this time request to initiate a refund as i am fed up and it’s obvious you are having manufacturing defect in this product. Recommend none to purchase this product.

settings issue

I am not able to chnge my gender settings in the app

Battery problem

In my product tune flex there was a battery problem. After charging 2 hrs it gives only 1 hr backup. Plzzzz claim tha warranty of my product.

Noise XI shot bluetooth earphone sound quality problem

Noise bluetooth earphone left side burds sounds quality problem

I have purchased a noise

I have purchased a noise colour fit pro 2 it's not connecting to Bluetooth so it's my humble request to refund my money back pls pls pls

Noise smart watch pro is not working

I have noise Pro 2 smart watch I purchased noise smart watch in feb 2020 but now don’t work and open .when I connected the charger than only vibrate it is not open

Kindly help me and pls repair the smart watch

Broken bodypart

I ordered my noise earphones in Filip kart body parts damaged

Pairing issue

I have been trying to complaint and couldnt even get in touch with the customer support. I am facing pairing issue its been just few months.

Noise shots neo

I am not able to see my Bluetooth name on phone even if it is switched on

produt not received

hi

i gave my product to replacement and its been 20 days i did not receved my ear buds and i also tried calls mainy time they did not reply

Thanks
Rohan

earphone

Sir Product Center I did not get anything. Product was completely empty. He did not have an airphone, there was an empty box

my product is not working

hello team,
i have purchased a new Noise Shots X-Buds Truly Wireless. from amazon and it is delivered to me on 18 February and it is not working at all kindly do the needful for me please replace it with a new one or refund me the money and please contact me on 700870xxxx

Issue

I am buying Flipkart noise Buzz watch this is not working no charging no switch on please solve me issue

On off nahin ho raha

On .off nahin ho raha

Noise right side ear is not working

Dear Noise Customer care team,
I purchased noise tune elite neck band in October 2019, from Flipkart shopping site and it was delivered in 21st October 19.
But just after 15 days of it's usage ,it's right side ear bud is not working...No voice is audible from right side ear string/bud. Since then I am not using it....
Rest other things like battery and all is okay...

You are requested to kindly replace this item or refund my money, if replacement with new one is not possible....

Plz. do needful

Thank you

Regards
Rahul Chaudhari
909991xxxx

MY WATCH CHARGER COLORFIT PRO

I WANT TO REPLACE MY WATCH CHARGER RIGHT NOW.

Unable to connect with audio

Hi Team,

I have received product today only but not able to connect it with audio.

It's paired and able to hear in call only.

Can anybody help in this regards you can connect with me over call

Response will be highly appreciated

Audio not canected

Audio not canected proparli

BULSHIT company with unprofessional hired with worst products

This company is fraud they make a lot of advertisement to make you purchase the products and once the product is being delivered there duty is over they are not there to help you out. No support Its been 4 months I have raised the complaint that my product that I have received is damaged replace the product they didn't even contacted and reverted contacted many times then they said share pics n all after that told will send an Executive to collect the product after that 3 times they said your pickup cancelled then I myself shipped the product after that they said product not delivered then I sent them the proof that the product is being delivered already. After that no reverts #FRAUD #FRAUD #FRAUD #FRAUD

Atleast you got watch for me

Atleast you got watch for me I have purchased 2 watches but only one watch recived in the box.

Worst after sales service

Hey tarpan,
I'm also facing the same issues snd now I've decided to file a case against GoNoise.

One of the ear buds not charging

In my noise Shots xo the left ear buds is not charging where as the right is charging well.
Can you help me with this issue

Is any store is available in Rajkot

I want to buy smart watch but I didn’t fine any store in rajkot
Gujrat so if its available than guide me.

Replace

I want replace my product noise tone ELIGHT

Replace

I want replace my product noise tone ELIGHT

Noise Shots not working

Noise Shots X3 not working, brought them 5 months back. Please help

No replies

I have initiated the process for claiming the warranty for my product. The product has reached the address you asked to ship it to. But unfortunately, there is no acknowledgement for the same from your side.
Futhermore, I am not getting replies for my mails.
Kindly look in to the problem