Godrej Properties Customer Care No.

Toll free Number(s): 
  • 1800 102 5601 (Customer Support, Ahmedabad 9:30 am- 6:30 pm)
  • 1800 102 5602 (South , 9:30 am- 6:30 pm)
  • 1800 102 5603 (NCR, 9:30 am- 6:30 pm)
  • 1800 102 5604 (Kolkata, 9:30 am- 6:30 pm)
  • 1800 102 5605 (Mumbai, 9:30 am- 6:30 pm)
  • 1800 102 5606 (Pune, 9:30 am- 6:30 pm)
All India Number(s): 
  • +91-11-66575604 (For other countries)


  • marketing [at] godrejproperties [dot] com (Contact Support)
  • purchase [at] godrejproperties [dot] com (Suppliers & Manufacturers)
  • nri [at] godrejproperties [dot] com (International Sales)

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Important Links

Regional Office Contacts

Location Contact No.
Ahmedabad 079-66140200
Bengaluru 080-42494249
Chandigarh 0172-5020251
Kolkata 033-22895501
Pune 020-66410200
Gurgaon 0124-4956150
Hyderabad 040-66308282
Chennai 9841071634

Land Proposals Contact

Type/Location Contact Person Contact No.
MMR – Open Land/Kolkata  Amitesh Shah  ashah [at] godrejproperties [dot] com
MMR – Redevelopment/Pune Pranav Mehta pmehta [at] godrejproperties [dot] com
Chennai/Hyderabad/Bangalore Ashish Acharya  aacharya [at] godrejproperties [dot] com
NCR Harshwardhan hprasad [at] godrejproperties [dot] com
All other cities   businessdevelopment [at] godrejproperties [dot] com

International Numbers

Location Contact No.
USA +1-844-2477086
UAE  +1-800-0182-004
Australia  +1-800-694-959
Rest of the countries  +91-22-6166-2600

International Offices

Country Contact no. Address



Godrej Properties Limited
(Singapore Branch),
1 North Bridge Rd,
#24-07 High Street Centre,
Singapore 179094
Dubai +971-4591-7488 Godrej Properties Ltd Real
Estate Rep Office
Office 1701, Level 17,
Burjuman Business Tower
Bur Dubai, Dubai
USA   +1-844-7463126

19 West 34th Street Suite 1018
New York, NY 10001
Timings: 10 AM to 9 PM (All Days)

Corporate Office

Unit No. 5C, 5th Floor,
Godrej One, Pirojshanagar,
Vikhroli East,
Mumbai - 400 079.
Ph: 022-61698500 
Fax: 022-61698888

Social sites


world's best customer representative will be in Godrej

We have taken a flat C1203, and they have created a app to make payments and to know the flat status, till then it was good, then there was a request to make a maintenance and registration etc amount and there was a link in the app itself so we have paid and closed it. Later on the day of registration, they have told amount sent to different godrej facility so we have to make another payment to have the registration or we have to wait until the amount is back so they requested to make the payment and so they will do ensure the amount is refunded. We have paid that 1.2L and done with registration. It's been more than a month now and no one even cares for the amount and especially we are so proud to have someone called customer representative who doesn't even call back or neither responds to messages. Moreover to escalate even there no one takes the ownership and all are busy with pulling new PPL to properties and forgetting after they paid the amount. I hope there will be someone who can help us here. With so much expectations we are awaiting to here back from someone.

Damp and erosion of walls

I have been residing in Godrej flat, B. T road, Kolkata since 31/03/2018.My flat no Kanchenjunga 407.Since 2020,Ihave been facing problems in the form of damp and erosion of wall adjacent to kitchen and two walls in the master bedroom. I have tried to solve the problem through Asian paints, but it was not fruitful. Due to some defects during construction, this kind of problem arises. I am a retired person.
Kindly rectify the defects.

Godrej Retreat allottment

Dear Concerned / Godrej Properties Limited,

We have received a letter today, enclosed for your Reference.

This is to inform you that we had a meeting with Ms. Amisha at your good Office (Faridabad) and subsequent telephonic discussion with Mr. Neeraj, We want to put in your kind consideration that we were not available to respond mails and receive calls due to Critical Medical urgency in family as my father passed away few days back so it was difficult for me to sign agreement. We came back to the town on Saturday (14/01/23) and visited your office today (16/01/23) to close the issue.

As earlier committed by Godrej officials that we would be facilitated with 1 year to make payment against the property, now the scenario is different and we are pushed to make the payment in 3 months which is very difficult for a salaried person, and Godrej is denying to give discount also. do not expect such miscommunication and disordered situation with Godrej kind of corporate house.

We want to complete the Registration / execution of the Agreement and also want to avail Discount as there was delay from Godraj Part also, committed Services took one year to get finalised of Godrej Retreat. not getting response from Godrej officials.

Please let me know how to go ahead and close the same. I am also available now on my mail id for any future communication.

Kavita Chugh

Clarification required regarding fittings and fixtures

Hi Team

We have purchased 3bhk house at Godrej Woods. Our house number is T4 - 2XXX. Last Tuesday we went to see raw flat in Tower 4 to have an idea of how our flat will look alike. We were shocked to see the washroom fittings , slab and tiles. we were told during our sales office visit that actual flat will have equivalent fittings as shown in sample flat but reality is very different. Sample flat has Kohler fittings which gives a premium look however the actual flat has American standard fittings. These fittings don’t look premium at all neither the brand is as good as Kohler. Secondly the marble used in washroom washbasin slab is same as the one used outside the lift area in lobby, unimaginable. Project manager Shashank confirmed that these fittings are same across all flats. We purchased fully furnished flat now we are doubtful about the furnitures that will be provided by you seeing the fittings and material used so far.

Godrej stated luxury living but we don’t even see decent fittings and material which is very disappointing and this kind of service was never expected.

I request you to take a look at the project and do the needful.

Not getting response for the refund after the cancellation

I have previously made a booking in the project "The Godrej Meadows, Phase 2, Mahalunge, Pune" with your Flat no 1006, floor 10th, Tower T2 (typology 3bhk) and had cancelled it over email due to insufficient funds arrangement (because of some financial / medical reasons at home).

The transaction of Rs 1 Lakh was done on last Saturday i.e. 23rd July 2022 and my booking formalities were done on the next day i.e. 24th July 2022.

The other papers where the signature in the beginning was made by me and my wife were still not received by me as I wanted to go through the details.

The booking was done with the help of one of your colleagues Dimple Sirvi who sits in the Godrej mahalunge office, Pune (opposite to VTP Blue waters office).

I am not familiar with the cancellation process, so after an email communication I met with your Sales team colleague today where he (Shashi) mentioned that no cancellation formalities are to be done apart from the email communication.

As per the new RERA norms, there should be no cancellation charges if I cancel within 15 days of the booking, so I kindly ask you to refund my booking amount.

Please revert back to me and confirm that my booking has been cancelled along with the refund of my booking amount of Rs 1 lakh.

Thanks & Regards
Anoop Srivastava

No response from godrej properties

You are absolutely right. The whole godrej properties team is hopeless. Once you book the appartment, they won't care you any more. I also keep writing to them but it is falling on deaf ears. No response either from RM or sales team through you bought the appartment.
Don't know what to do. Even the top management is also not bothered, it seems.

Cancellation of my booking of apartment with refund of the booki

Dear Sir/ Ma'm,

It is with immense happiness that we had made a booking of an apartment with Godrej in their project Godrej Emerald on 4th July. The apartment we had selected was 2101 in Tower 4.
An amount of Rs. 1 lakh was paid on the same day and an amount of Rs. 4 lakh was transferred on 5th July.
It it with deep regret, we put forward the application for cancellation of the apartment, as we are not able to arrange the consolidated amount of Rs. 110 lakh within the stipulated time.
About 85% of the total amount has to be arranged by 2nd September , for which the sources we had anticipated could not be arranged by the time.

So, we humbly put forward our request to cancel the booking with refund of the amount paid till date, ie, Rs. 5 lakh.

The details of the payment made has been attached herewith for your reference.

Looking forward for a positive response from your end soon.

Thanking you,
Yours faithfully,
Asli. M. I and Sidwiquil Akbar

Possession delay

No any comments

Cancel tha apartment

Cancel tha flat apartment A0002 Godrej Oasis Sec 88A Gurgoan and refund tha full money Rs-808800/ Booking date 16 August 2020 amount Debit Rs-108800 /and next day call tha salesoffice Godrej Oasis deposit tha Rs-700000/I pay to RTGS tru bank

Financely frauds

Dear sir I have deposit about 20000 in Godrej Finance but my home loan is not approval They say You have to pay 4000 more I belong to poor family I have not afford able please understand my problem and solve to you thank you sir my name is Lalit Puri Goswami I am from Pali Rajasthan 306701

Non Refund of booking amount

Not responding for refund of booking amount in Godrej Residential Okhla Delhi.

Poor Response from Customer Care and Sales Team

I have applied for a unit at Godrej Nest at Noida and I am disappointed with response of sales team. Despite making payments, one doesn’t hear anything or get any reassurance from them. Worst is that your customercare email also neither acknowledges nor replies to any queries. It looks that one has got into a bad deal. Pl improve your system to maintain the trust of Godrej name.