IVRS Menu: 89517 43100
- Press 1: To know the status of your order.
- Press 2: For refund related Queries.
- Press 9: To speak to a customer care executive.
Email
- care [at] getketch [dot] com (For General Query)
Important Links
Return/Refund and Cancellation
- For any query/complaint you can call to 8951743100 (Mon-Sat, 10:30am-5:30pm) or mail at care [at] getketch [dot] com
- You can return the product within 7 days of delivery, and the refund will be made within 7-10 working days.
- If your product's pick up request got cancelled, then you can also self ship your product to the details given below:
| Sr No. |
Location |
Contact No. |
Address |
| 1 |
Anekal Taluk, Bengaluru |
9611042723 |
Brand Studio Lifestyle Pvt Ltd., Sy No.330/B,324,331,331/B,331/1 and 334/1, Marasur Village, Kasaba Hobli, Anekal Taluk, Bengaluru - 562106 Karnataka, India |
| 2 |
Kumbarnahalli Bangalore South |
7975272997 |
Brand Studio Lifestyle Pvt Ltd., Block No. 1,Sy.No.18, Bandk Logistics Park Kasaba Hobli, Kumbarnahalli Bangalore South, Bengaluru -562106 Karnataka, India |
For Complaint
- If you have any query/complaint you can cantact to the details given below:
General Manager, Finance
Contact No.: 080-45333500
( Mon-Fri, 9am-6pm)
Email: info [at] brandstudiolifestyle [dot] com
Address: Brand Studio Lifestyle Pvt Ltd,
#113, Krishna Reddy Industrial Area, Kudlu Gate,
Hosur Road, Bangalore, Karnataka : 560068, India
Office Address
Brand Studio Lifestyle Pvt. Ltd.
#113, Krishna Reddy Industrial Area,
7th Mile, Hosur Rd, Kudlu Gate,
Bengaluru, Karnataka 560068
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