Flipkart Customer Care No.

Updated on Thursday, 13 August 2026 - 2:26pm

Organization:

Flipkart.com

Website:

Official Website

iOS App:

Flipkart - Online Shopping App

Android App:

Flipkart Online Shopping App

Important Link

Help Center

To Expand Image

Return/Cancellation And Refund

For any query/complaint, you can contact to the customer support team .
You can cancel an order any time before it has been shipped.
Return/replacement depends on company's terms and conditions.
Once a return is approved, refund is initiated within 5-7 days to the original payment method.
For more information, please read .

For Complaint

Level 1:

For any query/complaint, you can contact to the customer support team.
Submit and note the ticket/complaint reference number.

Level 2:

If your query is not resolved or you are not satisfied with the resolution provided in level 1 then, you can contact the officer given below:
Designation: Senior Manager
Contact No.: 044-45614709
Email: grievance [dot] officer [at] flipkart [dot] com
Timing: Mon-Sat, 9am-6pm
Address: Flipkart Internet Pvt Ltd Block B (Begonia),
8th Floor, Embassy Tech Village, Outer Ring Road,
Devarabeesanahalli Village, Varthur Hobli, Bengaluru East Taluk,
Bengaluru District Karnataka: 560103, India
You will receive an acknowledgment within 48 hours through email/phone call or SMS, along with a system-generated "Unique ID" to track the grievance status.

Level 3:

If your query is still not resolved then, you can contact to the National Consumer Helpline (NCH)
Contact No.: 1915, 1800114000
Email: nch-ca [at] gov [dot] in , consumer-helpline [at] gov [dot] in

Flipkart Account & Membership Support

How to Contact Flipkart Customer Support?

Open the Flipkart Help Centre and log in to your Flipkart account.
In the app, go to Account → Help Centre, or on the website, select 24×7 Customer Care from the More menu.
Select the order or issue for which you need help and choose Need Help.
Follow the Support Assistant to find a solution to your issue.
If you still need assistance, you can connect with a Flipkart customer-care agent through chat, call or email, depending on the support options available for your issue.
You should get an acknowledgement within 48 hours with a tracking ID.

How to Reactivate Flipkart Blocked Account?

Try logging in once. If "Reactivate" is shown, follow the on-screen steps.
If instead it shows that your Flipkart account has been blocked, contact customer support through the Help Centre.
Be ready with your registered mobile number/email and any account-block notification you received.
Support will confirm the reason for the block and the steps needed to resolve it.

Registered/Corporate/Postal Office

Flipkart Internet Private Limited,
Buildings Alyssa, Begonia and Clove Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Bengaluru, 560103, Karnataka, India

Social Sites

Comments

Wed, 16/04/2025 - 8:11pm — Dhanraj kumar (not verified)

My id is block

Hii
My name is Dhanraj kumar
My id is block
Please my id unblock kr dea
Taki mea flipkart pr saman krid skea

Wed, 01/03/2023 - 12:10pm — Amit Kumar (not verified)

I'd block

my d'd is blocked plz try to unblock

Wed, 01/03/2023 - 12:07pm — Amit kumar Anonymous (not verified)

My I'd block ho gaya hai

my d'd is blocked please open it

Sat, 21/01/2023 - 8:44am — Ankit Yadav (not verified)

My account block

Wed, 24/08/2022 - 11:13am — PIYUSH sharma (not verified)

Not open my filpkart id

Not open my filpkart id. Pls help and clear my isuess.

Sun, 17/10/2021 - 11:17am — Rakesh Pansara (not verified)

Delivery not at home address

Flipkart is a not good company.
It can't service provider.
Company have not solutions his customer problem.

Fri, 08/04/2022 - 7:01pm — RUPESH SHARMA (not verified)

Very Bad Grocery Ordered delivery

I am very much disappointed with the delivery service of ekart of Groceries. I have ordered (this is my first order) my Grocery on 3rd Apr-22 from flipkart Grocery with the expectation of on time delivery. While booking the order by default it has scheduled for 4th few product and rest on 6th Apr. I said as this was my first experience and I should try Flipkart also and guys today is 8th of April-22 I am yet to get my both the orders and the postponement reason on the first day I got through SMS was "your address is not located by the delivery person" how pathetic they have not even called me to check my address, horrible service. I came to my home after a month from my official trip and not having basic grocery all the basic and urgent articles I have ordered and now waiting from them to deliver. Multiple times I called to ekart fellow but he is not lifting my call. Again just for your info I would like to share my experience of BB since 2015 I am buying my Groceries from Big Basket and even in lock down they have given wonderful and on time delivery.
Sorry to say now I am think twice before using your services FLIPKART :( :(

Tue, 07/09/2021 - 9:31pm — Mansingh Khichar (not verified)

Return

Bluetooth headset charge nhi ho rha or bill bhi sath me nhi tha

Mon, 12/07/2021 - 9:15pm — Anshu rawat (not verified)

I have reserved wrong item

Fri, 02/07/2021 - 12:01pm — k g sasidharan (not verified)

netflix not working in my nokia tv which was purchased through f

i had purchased one nokia 55 inch tv through flipcart last year.netflix worked then but it is not working now.please arrange staff to rectifie the problem.

Tue, 09/02/2021 - 12:06pm — Dheeraj Taneja (not verified)

Refund issue

My order vivo SE cancelled due to lower price in market please refund my payment on urgent basis, your side SMS receive your payment will be credit in your account with in 10 days but no payment will be hit in my account please resolve asap.

Tue, 28/12/2021 - 2:38pm — FIZA TAHIR (not verified)

Refund my payment

My order S&S stainless STEEL cancelled due to wrong size please refund my payment on urgent basis, your side SMS receive your payment will be credit in your account with in 10 days but no payment will be hit in my account please resolve asap.my order will be cancelled on 19 june ...I will be waiting for last 7 months.....

Wed, 20/01/2021 - 2:28pm — Udayvir Singh (not verified)

EMI not converted after ever after 7 dys.

The amount that I paid for order id: OD120671827724225000 is not converted into EMI. I was told the issue will be resolved by 19 Jan 2021. And now I am given new date (23 Jan 2021) to resolve the issue. Is flipkart or the vendor going to pay that amount?

Fri, 06/11/2020 - 2:41pm — Swati (not verified)

Wrong item received

Flipkart team is not helping me most of material are cheap and i also received wrong product but they don't return it or block my id when m trying to return same product again and again when seller reject it they block my account and said to me your number of return in your purchase history i buy 65 items total in this month then if i get wrong product from your side then i will return it na but my account blocked from your side i sent many mails to them with brief description but they sent only one mail like they are not reading my mail or don't understand me i am a f plus user. Its not too easy be a f plus user without shopping.

Thu, 10/09/2020 - 4:42pm — Mohd SHANU (not verified)

Flipkart

No response report

Thu, 30/09/2021 - 8:21am — Gourav pandey (not verified)

they didn't call me

Very poor service from yesterday I continuesly tried to contact but they didn't respond

Tue, 08/09/2020 - 2:09pm — Ajay kumar yadav (not verified)

Adidas shoes order kiye the lekin iski jagah nippon hoopahula b

Filipkard bale bhut aanaf sanaph ke saman bhejte h magaye kuchh bhejege kuchh aur

Tue, 25/08/2020 - 3:20pm — Mohammad Sameer (not verified)

I placed an order for KRX

I placed an order for KRX home gym combo. I found 3 items defected in it.

Mon, 24/08/2020 - 12:10pm — Anonymous (not verified)

flipcard does not support me

Fri, 21/08/2020 - 2:07pm — Sachin mane (not verified)

Order issue

I ordered parsal band pay cash but my account is deatvate not showing location

Mon, 18/10/2021 - 1:07pm — Ramesh Chandra Chand (not verified)

My order issue

Sir I have ordered IFB 3D8kg Washing machine. It was delivered to 17/10/21 but till day it's not show in tracking Id and my order alsow so I want known about my order statues immediately.

Sat, 11/07/2020 - 1:26pm — Anshika (not verified)

Dressing

Miss my parcel

Sun, 21/06/2020 - 6:20pm — Kisan wagh (not verified)

Filpkart delas of the day

Filpkart se mene o offer dhekha ki kuch offer hai to mane amount paid kiya or abhi tak koi msg bhi nhi aaya our na imellaaya

Wed, 08/10/2025 - 8:44pm — ragul (not verified)

regarding delivery of my product

yeah good evening , iam ragul i have ordered an product form filpkart it around more than i week but the iteam not yet delivered ... i nee a solution for it

Thu, 02/07/2020 - 6:09am — Gaurav Singh (not verified)

Phn

Apne aap cancel ho gya vo costmer vale ka msg b nhy aaya kuvh call b nhy kich b fer b cancel kase

Mon, 16/12/2019 - 5:54pm — Komal rana (not verified)

To Amazon

Plz 1 help me do you have locate from name of komal

Sun, 27/10/2019 - 4:15pm — Sunil Bhandari (not verified)

cash on delivery to prepaid transaction

sir i paid amount to your wish master via phonepe but he said that amount is not received and he didn't deliver my product and when i lodge a complain regarding this than i got resolution date and when your concern team call me they told me that, that wish master is not our wish master so i called him back than he told me that i ekart's wish master and your employees told me that amount is not received when i shared this information with them. i think your team is not proper working they are giving fucking bullshit resolution

Fri, 11/10/2019 - 1:01am — Deepak Kumar (not verified)