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FlexSalary Loan Customer Care No. 040-4617 5151
Updated on Thursday, 5 March 2026 - 5:56pm
Email
Organization:
flexsalary.com All India Number(s):
- 040-4617 5151 (For Customer Support)
- 040-4994 5151 (Alternate Customer Support)
Website:
Official Website
iOS App:
FlexSalary Instant Loan App
Android App:
FlexSalary Instant Loan App IVRS Menu : 040 4617 5151 / 040-4994 5151
Select your preferred language
- Press 1: If you are an existing customer
- Press 1: To know your account balance
- Press 2: For charges related query
- Press 3: To place auto generated request
- Press 4: For withdrawl related issue
- Press 5: For merchant settlement issue
- Press 6: To update your new mobile number or link account number
- Press 7: To report any technical issue
- Press 8: For any other query
- Press 9: If you wish to speak to customer care executive
- Press 2: To know your application status
- Press 1: To know your application status
- Press 2: For any document related query
- Press 3: For charges related query
- Press 4: For any issue related to electronic PAN verification
- Press 5: To report any technical issue
- Press 6: For any other query
- Press 7: If you wish to speak to customer care executive
- Press 3: To block your account or report any suspicious transaction on your account
- support [at] flexsalary [dot] com (For General Support)
Important Link
Officers Contact Details
| Sr.No. | Designation | |
|---|---|---|
| 1 | Chief Executive Officer | ceo [at] vivifin [dot] com |
| 2 | Chief Operations Officer | coo [at] vivifin [dot] com |
| 3 | Chairman | chairman [at] vivifin [dot] com |
For Complaint
Level 1
- For any complaint, you can contact grievance desk through mail at support [at] vivifin [dot] com or support [at] flexsalary [dot] com .
- You can also lodge your complaint online by filling this complaint form .
Level 2
- If your complaint is not resolved within 7 days, you can contact nodal officer through details given below:
Contact No.: 9121196333
Email: pno [at] vivifin [dot] com
Level 3
- If your complaint is still not resolved within 15 days, you can contact details given below:
Name: Srinath Kompella
Designation: Director
Email: srinath [at] vivifin [dot] com
Level 4
- If your complaint is still not resolved within 30 days or you're not satisfied with the conclusion then you can also lodge your complaint through RBI Complaint Management System (CMS) Portal .
Corporate/Registered Office
Vivifi India Finance Private Limited
Unit A, 9th Floor, MJR Magnifique,
Survey No 75 & 76, Khajaguda X Roads,
Raidurgam, Hyderabad, Telangana - 500008
Contact No.: 040-46175151, 040-49945151
