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FitsAir Customer Care No.

Updated on Wednesday, 19 August 2026 - 5:54pm
Organization: 
International Numbers: 
+94 117 940 940 (For Customer Support, Mon-Sat, 9am-6pm)
+94 777 811 118 (For WhatsApp Support)
Website: 
Official Website

Email

  • hello [at] fitsair [dot] com (For General Query)
  • domestic [at] fitsair [dot] com (For Domestic Operation Helpdesk)

Important Links

Cancellations/Refund And Baggage

  • For any query/complaint, you can contact the customer support team
  • You can cancel your booking within 12 hours before departure.
  • You can submit a Refund Request Form for a refund. .
  • Refund processing may take up to 60 days.
  • For missing, delayed, or damaged baggage at Bandaranaike International Airport (Colombo), you can contact (+94) 743 593 291.
  • For more information, please read .

India Offices Contact Details

Sr No. Office Contact Detail Address
1 Fits Voyage Private Limited 044-47871872,

8dmaares [at] fitsair [dot] com		 Shop No.3, 'Village Square' 8, Village Road, Nungambakkam, Chennai - 600 034

Business Hours: Mon-Fri 9am-5:30pm & Sat 9am-1pm
2 EightD (Pvt) Ltd. (Cargo Office)   XVII/652C, 652D, 652E, 652F, KG Tower, Vengoor, Kalady, Ernakulam District, Kerala, India

Global Offices Contact Details

Sr No. Country Name Contact No. Email Timing Address
1 Srilanka (Headquarters) - - - - FitsAir No. 362 Galle Rd, Colombo 03. Sri Lanka.
2 Maldives BT Global Travel Hotline: +960 9410042,
Tel: +960 400042		 - - H. Kamana, 2nd Floor, Boduthakurufannu Magu, Male 20012, Republic of Maldives
3 Malaysia NZ World Tours & Travels Sdn Bhd +60 111 111 8016 psa [dot] salesjhb [at] fitsair [dot] com Mon-Sun, 10am-7pm Lot No. G1, Ground Floor, Cosmo Hotel, Lebuh Ampang, City Centre, 50050 Kuala Lumpur, Malaysia
4 Hong Kong Fancy Dragon Corporation Limited +852 3705 6327 8dpaxhkg [at] dcfmgt [dot] com Mon-Fri: 9am-5pm
Sat, Sun & Public Holidays		 9/F, Chung Nam Building, 1 Lockhart Road, Wanchai, Hong Kong
5 Bangladesh Bengal Airlift Limited Hotline & WhatsApp: +880 1329 727801 , +880 1329 727802 reservation [dot] ticket [at] bengal-fitsair [dot] com - Landmark Building (4th Floor), 12-14 Gulshan North, Circle-2, Dhaka-1212, Bangladesh
6 UAE Airpark Aviation Services LLC Tel: +971 4 385 3392
Mobile: +971 56 515 3301		 salessupport [at] airpark [dot] aero Mon-Fri, 9am-6pm,
Sat, 9am-2pm		 Office 203, Ithraa Tower, Garhoud, Dubai, UAE.
7 Pakistan Meezab Group Tel: 042-111-111-114,
Mobile: +92 325 2222 370		 info [at] meezabgroup [dot] com Mon-Sat: 10am-6pm Head Office: 2nd/3rd Floor, Hill View Arcade, 5 Davis Road

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