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Firefly Airlines Customer Care No.

Updated on Monday, 17 August 2026 - 12:57pm
Organization: 
International Numbers: 
+603 7845 4543 (For Customer Support)
Website: 
Official Website
iOS App: 
Firefly Airlines
Android App: 
Firefly Airlines

Important Links

Service Wise Emails

Sr No. Service Email
1 Email Queries callcentre [at] fireflyz [dot] com [dot] my
2 Group Travel groups [at] fireflyz [dot] com [dot] my
3 Charter Enquires fy-charter [at] fireflyz [dot] com [dot] my

Malaysia Ticket Office Addresses

Sr No. Location Operating Hours Address
1 Subang 0500-2100 HRS Ground Floor, Departure Hall, Terminal 3, Sultan Abdul Aziz Shah Airport, 47200 Subang, Selangor
2 Kuala Lumpur 1000-2200 HRS Lot L2.23, Level 2, Nu Sentral Shopping Centre, 201, Jalan Tun Sambanthan, Brickfields, Kuala Lumpur
3 Penang 0500-2200 HRS Firefly Operations Centre, Mezzanine Floor, Penang International Airport, 11900 Bayan Lepas, Penang, Malaysia
4 Kota Bharu 0700-2100 HRS Sultan Ismail Petra Airport, 16100 Kota Bharu
5 Kuala Terengganu 0700-1930 HRS Sultan Mahmud Airport, 21300 Kuala Terengganu
6 Johor Bharu 0700-2200 HRS Ground Floor, Aero Mall, Senai International Airport,81250, Johor Bahru, Johor Darul Ta'zim, Malaysia
7 Alor Setar 0700-2030 HRS Sultan Abdul Halim Airport, 06550 Alor Setar
8 Langkawi 0900-2000 HRS Langkawi International Airport, 07100 Padang Matsirat, Langkawi

Global Offices Contact Details

Sr NO. Country Location Contact No. Email Address
1 Thailand Phuket  +66 76 351 477,
Fax: +66 76 327 312		 phuket [at] fireflyz [dot] com [dot] my City Ticket Office Floor 3, Room 302 Phuket International Airport, Maikhao, Thalang, Phuket 83110 Thailand
2 Indonesia Bandar Aceh - aceh [at] fireflyz [dot] com [dot] my Airport Ticket Office International Departure Hall Sultan Iskandar Muda Airport
3 Singapore Singapore +65 3158 8279,
Operating Hours: 0800-2000 HRS		 - Firefly Seletar Airport 21, Seletar Aerospace Road 1, #01-03 , S(797405)

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