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Facebook Customer Care

Updated on Saturday, 11 July 2026 - 4:55pm

Organization:

Facebook

Website:

Official Website

iOS App:

Facebook

Android App:

Facebook

Android App:

Facebook Lite

There is No Customer Care Number

Important Links

Manage Your Facebook Account

Help Center

Step 1: Open Facebook Messenger on the web or mobile app and log in to your account.
Step 2: Click your profile picture icon in the top-right corner.
Step 3: Select "Help & support" from the dropdown.
Step 4: Click "Help Center" to browse topics or use the search bar for issues like passwords, privacy, or account problems.

What should I do if my Facebook account has been hacked?

Step 1: Change your password immediately (if you can log in).
Step 2: Recover your account at Facebook's Hacked Account
Step 3: Remove unknown devices and account changes.
Step 4: Enable two-factor authentication (2FA).

How do I see what others can search about me on Facebook?

Step 1: Open Facebook Settings.
Step 2: Go to Privacy.
Step 3: Review How people can find and contact you.
Step 4: Adjust who can search for you using your email, phone number, or search engines.

What can I do to avoid losing access to my Facebook account?

Step 1: Use a strong, unique password.
Step 2: Turn on two-factor authentication (2FA).
Step 3: Keep your email and phone number up to date.
Step 4: Watch out for phishing links and scams.
Step 5: Review your security settings regularly.

For Complaint

If your concern remains unresolved after contacting Facebook support through the Help Center, you can escalate the issue through the details given below:
Designation: Grievance Officer
Email: fbgoindia [at] support [dot] facebook [dot] com
You can also fill this Contact Form .

Headquarters

Facebook, Inc.,
1 Meta Way, Menlo Park,
California, 94025, United States

Social Sites

Comments

Wed, 05/04/2023 - 5:17pm — Anuj Raj (not verified)

My fb account was hacked

Sir my fb account was hacked please recovered my account please my I'd ...name ..Anuj Raj ... hacked.. person name...sumit biswas....my ... email ID..... ar2805388 [at] gmail [dot] com

Sun, 02/04/2023 - 5:49am — Leon (not verified)

Hello I am sorry for my bad eanglis I have a problem my acount was hacked on Friday he changed all my information as well as email and he delited my phone number as well as all my devices that I loged in whit so I can not access it facebook wants my ID photo amd when I send it they sey its to blury and I send it again and they say the same thing I dont know what to do I dont want to loose all my mamoris whit my family that I made pleas help me

Tue, 05/12/2023 - 2:09pm — Vikram saroj (not verified)

My account got hacked and I

My account got hacked and I want to recover but the Password or gmail or phone has been changed please help me to get my account

Sat, 01/04/2023 - 11:39am — Tanuj (not verified)

Account locked

Sir my account locked ago year
& I tried to submit my idd card many times but it's getting right point
Plz help me sir to unlock my account

Mon, 27/11/2023 - 4:59pm — manjunath gast (not verified)

My account locked please unlock sir

Fri, 31/03/2023 - 8:02pm — Sam Kong (not verified)

Recovery account .

Sir Instagram disabled my Facebook account .
I want to recover my account . It is my personal Facebook account .
Email - samkong2829 [at] gmail [dot] com
Username - Sam Kong .

Tue, 30/05/2023 - 10:05pm — Bagad Bila (not verified)

May account recovery password

May account recovery password help me

Fri, 31/03/2023 - 9:40am — Sharukh Khan (not verified)

Hacked

My Facebook account hacked please my account was permanently delete hacker my number and email ID change

Fri, 02/06/2023 - 12:36am — Raja raj (not verified)

Der sir my Facebook account

Der sir my Facebook account hacked and hacker remove my number and email

Fri, 31/03/2023 - 6:24am — Daniel (not verified)

My account locked

This account verse the email address has used by me for a very long time but suddenly on the 18th of December 2022 I got a lock information till now my account as not been unlocked I have give all information partending to me yet they refuse to unlock it please I neg them Facebook security team and all facebook team please unlock my account with this email address. Danno4sly [at] yahoo [dot] com thank.

Mon, 27/03/2023 - 2:03pm — Neeru tanwar (not verified)

Account locked

Facebook team I am facing a problem with my account,my account is locked I don't know how but it's locked.
please fix it my I'd name is showing Mia that's not my name

Sun, 30/04/2023 - 3:59pm — Deepak gupta (not verified)

My mobile number is

My mobile number is deactivated so my Facebook I'd to login the unknown person so please my Facebook account permanently deactivated waiting for response please quickly to work

Mon, 27/03/2023 - 11:00am — Tahseen Junedi (not verified)

need help

Hello Team,

Please my facebook account has been hacked and my mobile no. is changed please help me out
reach me on my mail id syed_tahseen786 [at] rediffmail [dot] com or my number

Sun, 26/03/2023 - 12:05pm — Anonymous (not verified)

Locked Account

Hi Facebook Team,

My name is Raiden and my personal Facebook account has been locked,your security system locked my real facebook account and now, I've been having trouble retrieving it.

Sun, 26/03/2023 - 10:05am — Tushar kapoor (not verified)

Unlock my fb account

My fb account has been locked on march 24 but i am unable to unlock my account bye sending my personal id so please help me in this id (Tushar kappor) my bgmi id is this and level around 70 this id is mine you check the gmail address and unlocked my account please.

Sat, 25/03/2023 - 12:59am — Suraj (not verified)

My fb account was hacked

My facebook account was hacked today
Hacker chenge my linked mail id and mobile number that's why I can't access my facebook account
Deleted my all deta
Also Chang my username and password
I lost my lot's of deta my photos my games who links my facebook profile and many more things
Please help me

Mon, 01/05/2023 - 7:05pm — Jojo Manna (not verified)

My fb account was hacked

My fb account was hacked. And I can't access my account.

Mon, 01/01/2024 - 9:55pm — Himanshu Mehra baniyani (not verified)

Kisi ne account ek Kiya hai

Himanshu Mera banane ke naam se account kisi ne ek Kiya hua hai use per galat post stories Laga ta hai is account ko band Kiya jaaye

Mon, 19/06/2023 - 3:55pm — vedant ghoalp (not verified)

My Facebook account is hack

My Facebook account is hack please record my account

Sat, 29/04/2023 - 12:34pm — AnonymousᏒᏗᏂᏬᏝ ᎴᏋᏋᏇᏗᏁᏗ (not verified)

Recovery my account

I tried more time wrong time password
Please recover my account

Thu, 27/04/2023 - 8:27am — Prem maurya maurya prem (not verified)

hack

Facebook account hacked

Fri, 24/03/2023 - 3:46pm — Priti Som (not verified)

Tow factor

Submitted by Priti som
I have my Facebook password so requesting the OTP from Facebook wont work because it is not what I need. it is the security code I am needing to receive from the Google Authentication App .I cannot get it because that info was never backed up and is now lost. Two-factor authentication is turned in my Facebook security settings, but I cannot get logged in to Facebook to turn it off.

Please help

Thanks

Fri, 28/04/2023 - 11:24am — Shayan hasan (not verified)

My number id

I have my Facebook password so requesting the OTP from Facebook wont work because it is not what I need. it is the security code I am needing to receive from the Google Authentication App .I cannot get it because that info was never backed up and is now lost. Two-factor authentication is turned in my Facebook security settings, but I cannot get logged in to Facebook to turn it off.

Please help

Thanks

Thu, 27/04/2023 - 11:38am — Tariq Ansari (not verified)

I forgot my password and i

I forgot my password and i enabled two factor authentication and i want to disable two factor authentication and forget to my password

Fri, 24/03/2023 - 12:01pm — Rishi (not verified)

Recover account

My facebook account was hacked please recover my account this account was very important for me my facebook id,,, https://www.facebook.com/rishi.rox.1238
Thanku

Thu, 23/03/2023 - 12:18am — Harshit tiwari (not verified)

Account locked

My name is Harshit tiwari and my mobile number is 73xxxxxx63 my email ID is harshittiwari9456 [at] gmail [dot] com
My account was locked since 4 may 2022
And my date of births are separate in my I'd Card and Facebook account you can verify by my mobaile number or email id
Please unlock my account

Wed, 22/03/2023 - 10:23pm — Shahil Bagdi (not verified)

Someone hacked my account and my photo and my name changed by hi

Someone hacked my account and my photo and my name changed by him.
He used a celebrity name and photo. Celebrity Mia Khalifa.

Mon, 20/03/2023 - 12:10pm — Ashok Kumar (not verified)

Account warning

Plz activate my account and solve the problem of account warning active my add on reels

Tue, 20/06/2023 - 7:19pm — M Fahim Ansari (not verified)

English

Sir My personal Facebook Account Was Restricted From Facebook Team, Sir I Don't Post Any Nudity And Any Other Content. Sir I Follow Facebook Community Guidelines. Sir I Request To U Please Recover My Facebook Account. Sir Remove Facebook Restrictions From My Account

Sat, 29/04/2023 - 2:22pm — Kishan Kumar gupta (not verified)

Warning khatm kiya jaaye.

dear Facebook team warning problem came in my personal Facebook account please solve my problem if you can

Sat, 18/03/2023 - 11:38pm — Lokesh Kumar (not verified)

SOMEONE HACK MY ID

i dont know how someone hack and change DP i am from india but The person who hacked me is from out of India. and change the passport and gmail also if you want some fine i will give you but recvoery my ID. hack reason i think i not conect the gmail sorry for that but i conncet with no. please help me sir
Thank you in advance.

Sat, 18/03/2023 - 11:29am — Shailendra Ahirwar (not verified)

Hanking my account

My Facebook account desable wrong reason please sir my account I'd open

Mon, 13/03/2023 - 3:17pm — Sai Kiran (not verified)

acount not open onether problem

my name is saikiran my fb acount not open plz open my acount sir/

Wed, 26/04/2023 - 5:35pm — Rohit khan Hendrix (not verified)

Login issue

Sir doesn't open my account. Login issue sir plz kindly solve my problem

Sun, 12/03/2023 - 11:28am — pankaj Babhure (not verified)

My id is hacked

My facebook account is not login because, my account is hacked by another person and replace my email id pankajbabhure [at] gmail [dot] com with sheril2140 [at] outlook [dot] com. please help me.

My Facebook account is connected with Instagram. My Instagram account is also not login because of facebook account
So I would kindly the Facebook team to give me back my Facebook account.
Please help me.

Username - Pankaj PB
Email id - pankajbabhure [at] gmail [dot] com

Sat, 11/03/2023 - 9:52pm — Mi Tul (not verified)

Sir, my official facebook

Sir, my official facebook account has been disabled. It has disable by mistake.My real name is (MITUL PODDER). Account I'd Name is (Mi Tul). My real date of birth is (24-05-1996) but account id date of birth (24-05-1995) by mistake me birth year.so I humbly request to your team to enable my id facebook id. account is disabled and i tried everything but still my account is disabled. this account is very important for me. i am giving feedback just to ensure i am facing lots of problem and no help from facebook. please review my account.My account email address poddermitul [at] gmail [dot] com

Tue, 07/03/2023 - 9:54am — Rakesh singh (not verified)

Recover fb account

I am forget mobile no. And email id .please help me recover fb account.

Wed, 12/04/2023 - 1:12pm — Abhi singh (not verified)

Pacbook account not log in

Dear sir,
Hi,i am abhi singh
My problem is very small sir
Sir i have not log in to facebook
Because I have fogate id and password
Pls help me sir

Sun, 21/05/2023 - 1:01pm — Pryb raj (not verified)

Please help me

My account is recover now Facebook team please
No email no number but it's my account my sim card is off

Tue, 07/03/2023 - 9:50am — Rakesh singh (not verified)

Recover fb account

My fb account is not recovering because mobile no. And gmail id forget. Please help me.

Fri, 14/04/2023 - 11:59am — Jahid ali (not verified)

Disabled

My Facebook account is disabled please help me please undisabled

Mon, 09/10/2023 - 8:01am — MOHAD AYYUB (not verified)

Sar mera fb ID Disable ho

Sar mera fb ID Disable ho gaya hai use Undisable kar dijiye

Mon, 06/03/2023 - 8:56pm — SUMIT KHARE (not verified)

Account disabled

Account disabled
Sir.. My Account is disabled my account name (account name:- Tushar gund) has been community disable . Sir I'm
sure I didn't break your rules and regulations and I respect you and your community guidelines , sir I'm sure you have made a mistake please sir I request you please review my account again and reopen my facebook account as well as soon as possible because sir I have linked my account other social platform like ( mobile, Instragram )and many apps which I downloaded from playstore I remember I followed your all rules and regulations but still my account was disabled. Some one add there Instragram account in my Instagram . For this my account disable
Please sir review my id faster and please update your report system

Thu, 13/04/2023 - 11:05am — Ram sharma Aadrsh (not verified)

Copyright Disclaimer:

Sub:
My Prosonal Account Has Been Disabled

Compose email:

Hallo Facebook Team,
I'm real user of this account. Your security system by mistake disable my personal facebook account. and you have disable my account due to again Facebook Community Standards. But I'm provide you all identify with is enough to reopen my facebook account I hope you look my appeal and open my facebook account as soon as possible.

Thank you
Page name Ram sharma Aadrsh
Email aadrshstar [at] gmail [dot] com

Sun, 05/03/2023 - 10:40am — Sanjay khana (not verified)

Block my account

Someone hacked my account so please delete my account

Sun, 23/04/2023 - 12:23pm — Rimpa Ghosh (not verified)

My account stop

3 4 day my account is blocked Facebook please request my account is open

Sat, 04/03/2023 - 10:05pm — Radhika kushal Patiyal (not verified)

My Facebook account blocked

My Facebook account blocked plz sir and mem unblock kr do Aaj k bad sharing nahi hogi

Wed, 12/04/2023 - 9:15pm — Bihar king (not verified)

Id locked

Dear sir my account is locked sir my SIM card is ban and i didn,t get OTP sir please help me this id is very important for me

Sat, 04/03/2023 - 9:11pm — Avneesh Kushwaha (not verified)

OTP not received

dear sir i am forgetting the password of my facebook account so my number one time password is not received sir my account is made on my number 9648xx2224 this is made please help me

Wed, 19/04/2023 - 4:46pm — gunjan (not verified)

facing the same problem

hi i am also facing the same issuse with one f my facebook account can you please suggest me what to do if your problem get resloved
thank you

Mon, 10/04/2023 - 5:54pm — AleemZiyaKhan (not verified)

OTP not received

Mera Facebook I'd nhi khul raha hai correct password likhne pr bhi

Sat, 04/03/2023 - 1:19pm — Asha D S (not verified)

Hello facebook My page Asha

Hello facebook
My page Asha health healing is hacked by someone...i couldn't find my page in my account....they are posting videos on my page

..my page is disabled....kindly help me to solve my page

Fri, 28/04/2023 - 4:08pm — Juned khan sahab (not verified)

Activate my account please

Active my account

Fri, 03/03/2023 - 1:24pm — saif Ali khan (not verified)

My Account is disabled

submitted by Saif Ali Khan (not verified) on Wed, 23/02/2023 - 6:34pm.
Sir my account as been disabled sin 31st december 2023 suddenly. I have already disagreed with the desicion and submitted my id proof,it has been long time but my not openeð yet .i request you to reactivate my account please.thank you

Fri, 07/04/2023 - 10:14pm — Eñøçeñt Âadì (not verified)

Account was disabled

Hello dear Facebook team I'm real user of this account and your security system by mistake disable my personal Facebook account and you have disable my account due to again Facebook community standards. But I'M provide you all identity with is enough to reopen my Facebook account I hope you look my appeal and open my Facebook account as soon as possible

Fri, 03/03/2023 - 9:08am — PRITAM KUMAR SEVAK (not verified)

account hacked

Dear Sir, Someone Hacked my facebook Account and change emailid also mobile no, my pasword changed by unkonwn person, I show 1 march 2023 that my Mobile App Facebook asking for login when I login say wrong pasword than try again & again but not login, when I am go for change pasword I see there my email Id is changed, plz see above said matter and solve as soon as possible.

Fri, 29/09/2023 - 9:52pm — Sidu sahu sudarshan sahu (not verified)

This account was hacked and hacker changed mobile number and ema

Please recover my this Facebook account
Hacker was use my id and they was message from my friend

Tue, 18/04/2023 - 12:50pm — Ajaykumar (not verified)

open my account

Dear Sir, Someone Hacked my facebook Account and change emailid also mobile no, my pasword changed by unkonwn person, I show 1 AUGUST 2022 that my Mobile App Facebook asking for login when I login say wrong pasword than try again & again but not login, when I am go for change pasword I see there my email Id is changed, plz see above said matter and solve as soon as possible.

Thu, 02/03/2023 - 11:49am — Anonymous (not verified)

My account mobile number is changed by someone

Facebook id - vivek beniwal
My account mobile number is changed by someone. he is posting inappropriate
things and spreading hate by my account please take my account back

Mon, 17/04/2023 - 10:43pm — Bhavesh Bisen (not verified)

My account mobile number change by someone

Dear sir, Someone hacked my Facebook account and change email-id also mobile no,my password changed by unknown person,I show 17 April 2023 that my mobile app Facebook asking for login when I login say wrong password than try again & again but not login,when I am go for change password I see there Mt email ID is changed , plz see above said matter and solve as soon as possible

Wed, 01/03/2023 - 11:26pm — rj ROWNIAR (not verified)

Date of birth change krne ke lia

Sir mera I'd mai date of birth 8/8/1997 ho gya hai galti se jabki mera real data off barth hai 25/3/1997 plzzz mere date of birth ko recover krne ka kosis kre .....

Mera Facebook id hai ...rj ROWNIAR

Gmail id.. rajarowniar [at] gmail [dot] com

Tue, 25/04/2023 - 1:47pm — Neelesh Pawaiya (not verified)

Sir Please Change my date of birth by mistake wrong submit

Sir mera name neelesh pawaiya h meri id bhi isi name se h mera date of birth galat submit ho gya h mera dalte of birth 25/04/1993 se 07/12/1993 karna h

Wed, 01/03/2023 - 6:24pm — Bhargav bora (not verified)

Can't login to my old account.

I lost my phone number a long time ago so I can't get it back and also i lost the e-mail account marged with my old facebook account. But the account is very important for me.I have some important and memorable data in that.So i pleased..can i somehow recover my old facebook account.I provide all my information for that.

From
Bhargav Bora

Wed, 01/03/2023 - 3:42pm — Patil Nitin Shantilal (not verified)

My account is hacked

I don't know the account password another person is running my account

Thu, 13/04/2023 - 11:37pm — Rajkaran kamat (not verified)

My account is hacked

My phone number pe message nahi Aa raha ha es leye keau ke mera I'd hacked ho gaya please my account is opened please

Tue, 19/09/2023 - 10:29am — R k suda (not verified)

फेसबुक चालू करने के लिए

मेरी आईडी में फेसबुक यूजर नाम आ रहा है और लोग आउट के लिए नहीं तो ओटीपी आ रही है ना कुछ और

Tue, 28/02/2023 - 1:29pm — Ashish A malviya (not verified)

Account disabled

My account has been disabled please activate my account...
Facebook id Ashish A malviya
No..90748xxxxx

Wed, 19/04/2023 - 2:21pm — Psych fellow (not verified)

My account recovery

Wed, 06/09/2023 - 3:51pm — Rasheed md (not verified)

Password problam

My password recovery

Tue, 05/09/2023 - 5:55pm — Anuj bhatt (not verified)

My account recovery

My facebook account has been permanently deleted. Please recover my facebook account.

Tue, 28/02/2023 - 12:50pm — Akhilesh chhoker gujjar (not verified)

Account disabled

Please open my account

Mon, 27/02/2023 - 9:57pm — gangadhar gawde (not verified)

someone hacked my account

hello plz help me

Fri, 08/09/2023 - 2:02pm — Narang vansh (not verified)

Hacked my account and change my account details

Pls get my account back

Sat, 01/04/2023 - 9:10am — Aditya Gupta (not verified)

Someone hacked my account

Please sir help me my Facebook account is hacked.Please help me sir

Mon, 27/03/2023 - 11:01pm — vishnu (not verified)

some one changed the password of my account

my accound username is 95XXXXXX65 and the last password is vijil4321 i have access in free fire with this account and the account level is 77 jk-devil was the id name i cant login in to this account because it was a facebook id so please kindly take my request seriously and take some actions.
thank you

Mon, 27/02/2023 - 2:59pm — RAM NARESH (not verified)

Avvount Hacked

Dear Sir,

My account has been hacked and my e-mail Id also removed from my Facebook Account.

Please help me ASAP.

Ram Naresh

Tue, 04/04/2023 - 9:50pm — ajay (not verified)

Hindi

Sir meri facebook hack ho gyi plz help me

Tue, 04/04/2023 - 11:37am — Vipin tomar (not verified)

my account was disabled

Mon, 27/02/2023 - 11:44am — Pratik Yadav Rex (not verified)

Two - Factor Authentication

Please help

Thanks

Sun, 30/04/2023 - 3:34pm — Rehman idrishi (not verified)

Sir pleace help me

Tue, 28/03/2023 - 12:21pm — Gurpreet Singh (not verified)

I have Same Issue

Hi Brother, If you get the solution. Please help me. Please mail me the solution on gurpreetkasharedstore [at] gmail [dot] com

Wed, 22/03/2023 - 1:13pm — Soundharrajan (not verified)

OTP not received

Two factor authentication problem , otp
Not received sir my mobile number

My email... soundharrajansoundhar382 [at] gmail [dot] com
Pls send me OTP Hetcode

Sat, 25/02/2023 - 11:43am — Ks Shah (not verified)

Marketplace account blocked.

Dear Facebook My Marketplace account is blocked. I don't know how this happened. Please help me with this. And please tell me why it is blocked.

Thu, 23/02/2023 - 4:47pm — SANDIP nandi (not verified)

I want an id block. Very

I want an id block. Very fast
I want emidiadli sir

Tue, 21/02/2023 - 2:03am — Anuj kumar singh (not verified)

Sir my Facebook account

Sir my Facebook account password lose.
Then forget my password but not received code on my mobile number
Please help me

Thu, 06/04/2023 - 2:28pm — Devgangwargangwar (not verified)

Dev Gangwar, Thanks for

Dev Gangwar,

Thanks for submitting your ID. We want to make sure that the only person with access to your Facebook account is you.

Unfortunately, we can’t use the ID you shared to confirm your identity. This might be because your ID photo is:

-Too blurry.
-Too dark or not taken in a well-lit room.
-Missing the required information.
-Not clearly showing the required information.
-Taken from a screenshot or a photo copied ID.
-Not properly visible with all four corners in the frame.

This information must be clearly visible on your ID:
-Your name.devgangwargangwar
-Your photo.
-Your date of birth.

Mon, 20/02/2023 - 10:33am — Arun Kumar (not verified)

My account has been hacked.

Please hide my all friends list and messenger.
Delete my account please .
They are sharing my pics in social media and to my friends list in face book and Instagram.

Please priortize.
They are calling me again and again
Her name is Riya ji

Mon, 27/03/2023 - 12:04am — Aviral pal (not verified)

Account hacked

Sir mera account hack how gya h log in nhi kr pa raha hu kya kre plz hlp

Thu, 16/03/2023 - 11:50pm — Akash surwase (not verified)

Hack my account

Submitted by Akahay surwase (not verified) on Mon, 16/03/2023 - 08:33am.
Please hide my all friends list and messenger.
Delete my account please .
They are sharing my pics in social media and to my friends list in face book and Instagram.

Please priortize.
They are calling me again and again
Her name is Riya ji

Sun, 19/02/2023 - 8:39pm — Rahul das (not verified)

Someone has hacked my

Someone has hacked my facebook ID and email id mobile number password everything has been changed on 16-02-2023 day, my facebook ID name was Rahul Das and
email ID- rahuldas70383 [at] gmail [dot] com,
phone number-9365xxx334
please recover my facebook account