Facebook Customer Care

Updated on Tuesday, 1 April 2025 - 12:47pm

Organization:

Facebook

Website:

Official Website

There is No Customer Care Number

Important Links

Facebook App's

Reason For Facebook Account Locked

If your account is blocked, this means it hasn't been completely disabled but you cannot use certain features:

You have no right to post, send friend request or send message
Blocked because of recently send lots of messages and friend request to unknown which are not in your
group, community, family, co-workers, friends, classmates
Share something to quickly in short amount of time
Tagged, send link to those who are not in your friend list or your never contact
Sending friend request to celebrity you don't know(Only follow them not to send friend request)

Two many attempts on facebook recovery is also one of the reason to disable your facebook account

Reason For Facebook Account Disabled

Your facebook account is disable only if you are not follow facebook terms:

Post content that does not follow the facebook terms
Using a fake name
Using more account in facebook
Support for violent or criminal group or organisation in facebook
Wrong speeches on religion, nation, disability etc
Wrong graphic content, advertisement, permotion for the purpose of harassment
If you think your account was disabled by mistake, please contact

How to Contact the Grievance Officer and Facebook in India

Please note that this email is only used for the purpose of addressing questions about the grievance redressal mechanism process.

Email: fbgoindia [at] support [dot] facebook [dot] com
You can also contact Facebook in India via post at:
- Meta Platforms, Inc
  Unit 28 and 29 The Executive Centre,
  Level 18, DLF Cyber City, Building No. 5, Tower A, Phase III
  Gurgaon 122002, India

Headquarter

Facebook, Inc.
ATTN: Privacy Operations
1601 Willow Road
Menlo Park, CA 94025, USA

Comments

Tue, 16/11/2021 - 3:36pm — Almira khan (not verified)

My account is not opening

My account was automatically locked
I tried with ID and every possible thing it got locked on 15th November 2021 please help me through thi its very urgent Facebook please
My name is Almira khan

Sun, 12/12/2021 - 4:58pm — Rasmi Ranjana (not verified)

My account is unlocked is 30 day letter,but account is urgent

Please unlocked my account,i am very sad

Sat, 12/03/2022 - 4:04pm — Akula Venkat jsp (not verified)

Hello sir/mam my account is disagreed with the decision. and i uploaded my real photo or Govt id card picture and screenshot but don't recover my account.so i request you please sir/mam reopen my Facebook account.Because this is my personal facebook account.
Thank you Facebook Team.

Tue, 16/11/2021 - 12:31pm — Avinash Agrawal (not verified)

Personal Account Disabled

sir
My account was automatically logged out on 5th november and was demanding ID proof. I uploaded ID as Driving Licence on 15th november. Then I got message that my account is Disabled for voiding community Standards. Please let me know the issue and please allow me restart my account.

Sat, 12/03/2022 - 1:24pm — RAMANSHARMA (not verified)

Account disabled

My account is disabled from 7feb after I uploaded my adhar card but till now 12th March my account is not enabled pls someone help me I really feel bad and sad why this is happened to me

Sun, 26/12/2021 - 6:29pm — Piyush Nayka (not verified)

My Account got hack

Account disable recover my Account

Sun, 13/03/2022 - 8:19pm — Suraj Kumar (not verified)

My facebook account is

My facebook account is hacked.

Sun, 14/11/2021 - 6:59pm — Abhishek Sonkar (not verified)

My account is locked .

hello sir please help me i provied all the information as fb said but its not verified my provided information so please help me to unlock my account and this account was too much important for me please helo me . I used this account to play free fire and i can't able to play also so please help .

Sun, 14/11/2021 - 2:11am — Sandeep Kumar (not verified)

my account was suspended, Than i upload original id proof

Sandeep, you disagreed with the decision
ON 11 NOVEMBER 2021
It usually takes us just over a day to review your information. Check again here.
Your account is not visible to people on Facebook and you can't use it.
What happens next
We'll take another look at your account. We have fewer people available to review information due to the coronavirus (COVID-19) pandemic. It may take longer than usual.

If we find that your account does follow our Community Standards, you'll be able to use Facebook again.

If we find that your account doesn't follow our Community Standards, it will be permanently disabled, and you won't be able to disagree again.

Sat, 11/12/2021 - 5:06pm — Aman Meena (not verified)

For suspended my account without reason.

Sir please solve My Problem As Soon As Possible

Fri, 26/11/2021 - 11:23am — Jisha (not verified)

Unlock account

My account locked it shows that uploading an ID proof, but an error occurring while uploading my ID. Account linked with many game and my frds also using this account with knowledge. So please give an another option for unlocking my account.Jisha
redsyt750 [at] gmail [dot] com is my ID

Fri, 26/11/2021 - 11:20am — Jisha (not verified)

Unlock account

Sat, 12/03/2022 - 5:03pm — Pradip Gorai (not verified)

My account is locked I want back my account please help me

My account is locked it shows that upload ur I'd proof, then an error occurreing while uploading it. Account linked with many game , I also used this account with knowledge. So please give me back my account and give me an another option for unlocking my account.
Pradip Gorai

Tue, 18/01/2022 - 12:04pm — Mohd Anas (not verified)

Account recovery

Humko nhi pata hai kaise post hua hai please sir mere account recovery kar diye na sir please kari diye mere I'd pata nhi kaise dusre ke pass chai gai hai ki oh post kar diya hai

Mon, 20/12/2021 - 4:54pm — Abdul vahid (not verified)

Sir Plz

Dear Facebook team ,

My Facebook account is disagreed
Plz

Mon, 22/11/2021 - 8:10pm — Sajadshan (not verified)

My account has been blocked

My account has been blocked please upon my account no more mistake thank you

Thu, 30/12/2021 - 3:19pm — Pintu Das (not verified)

Account hacked

Sir
Why you have disabled my account any problem from my side I have done any mistake it happens by mistake so please clear it as soon as possible.. This mistake will not happen again. So please make it ready..

Fri, 12/11/2021 - 6:13pm — Deepak Kumar yadav (not verified)

My I'd is lock

My fb nam.Deepak Kumar Deepak Kumar
My fb id [dot] dy60795 [at] gmail [dot] com
My pass.yadav1deepak

Sun, 28/11/2021 - 10:37am — Neeru keshri (not verified)

For unlock my accound

Dear Facebook
My fb account is locked plese unlock my account
My fb name - neeru keshri
My email id - neerukeshri5 [at] gmail [dot] com
My fb pass - shiva2007@

Fri, 26/11/2021 - 3:01pm — Sudhir kumar gaud (not verified)

My fb account is locked

Sir i request my is open

Thu, 24/03/2022 - 3:04pm — Shivam gaur (not verified)

Facebook not working my I'd

Facebook not working my I'd shivam12315 [at] yahoo [dot] com

Fri, 12/11/2021 - 3:25pm — Bithi Sanfui (not verified)

Account is not opening from my own device

My account had been blocked on 10th November.. I dont know the reason why it is not opening from my devices which are signed up with my mail ID bithisanfui [at] gmail [dot] com..My FB account is not blocked now.. It is opening from some other devices by not from my mobile.. I maintained every procedure but dont know why this is not logging in..plz help

Sat, 26/03/2022 - 10:29am — Nirbhay Saini (not verified)

I'd is not open

my facebook account is not opening the password is correct but it is telling wrong the password is coming from forget password
I'd name Nirbhay Saini

Sun, 13/03/2022 - 9:08pm — Rohit Suthar (not verified)

My Facebook account is not

My Facebook account is not open
Reason is my mobile number is not show a code

Thu, 11/11/2021 - 10:38am — Annonymous (not verified)

Account Locked

Dear Facebook,

My account has been locked , reported due to unusual activity. I want to put in a simple line that I am B***** B***** and my official mail account is
j****** [dot] t**** [at] gmail [dot] com and the same is for my Facebook account.

I had created this account on 10 Nov 2021 and in some time I joined 5 groups. These five groups permitted me to join them due to which I became an active member of their group.

All I did was, I posted my work profile into these groups one after another immediately and for this reason facebook locked my account. This is rude on the part of facebook and not intending to protect my account. Couldn't Facebook see that I am an active member to those groups that I was posting to. I wasn't posting anything immoral.

Moreover this is a free account.Now facebook wants my official documents to unlock this account. Why on earth does facebook want my official documents to unlock my free account and then try to verify me from that. Even kids are laughing at you.

If you have any other way to unlock my account other than the official documents please let me know else let this account be locked forever I will surely move to another platform as people are advising.

Thanks
Berlin.

Mon, 06/12/2021 - 10:06pm — Sahil Kumar (not verified)

Account lock

Plz send me a link so I get my account back please

Mon, 06/12/2021 - 8:56pm — Harish (not verified)

My account block

Mera account block ho gaya hai aur vak khul nahin Raha ab main kya Karun please unlock my account

Thu, 11/11/2021 - 12:42am — AnonymousTeri Madruga/Theresa Spurr (not verified)

My Teri Madruga account was hijacked and hacked !! Now what?

My name is Teri Madruga , my account was taken over by another person. I am unable to access it due to change of email and password. So I opened a new account in the name Theresa Spurr, which is my married name. I started adding my old friends to my account from before and now I am disabled from that account as well from Facebook due to adding to many friends at once !! I just want my old account back that was taken from me. It would be really nice to catch the person that took it. 262-298-8718 is their phone number for scamming people. They have deleted content from my account and using my name to send my friends messages on messenger without permission. Isn't there a way to catch these people and get my account back ?

Tue, 30/11/2021 - 1:03pm — Gaurav Singh (not verified)

Study

My I'd hack kar le hai

Wed, 10/11/2021 - 12:00pm — Shashitulasyan (not verified)

unlock

Please my Facebook account unlock.
but without any not solid reason to facebook so pls unlock my F/B.

Tue, 23/11/2021 - 11:13am — Vinay yadav (not verified)

Esko on karana hai

Locked ho gaya hai esko unlock karana hai aise kare

Tue, 09/11/2021 - 10:51am — Sunny Bari (not verified)

account locked

My facebook account is locked for no reason.... I tried logging in through message otp....after I'm submitted identity to facebook link but it's not accept and repeated same process again n again.... Now I'm unble to unlock it ... Please help me to unlock my account.
Thank you!

Mon, 08/11/2021 - 8:13am — Kavya H R (not verified)

login Issue

Hello Team,

I couldn't login to my instagram account from yesterday and to login it asking 6 digit confirmation code but am not receiving any confirmation code to my inbox plz help me to login.am kindly requesting you .

Thank you

Regards,

Kavya H R

Mon, 08/11/2021 - 7:40am — Ravi Raj (not verified)

Fb account locked.

Sir my fb account is locked. And I tried a lot of and i submit my documents id proof but the id is still locked, id is not opening. This id is very important for me. I can verify it by my mobile number but there is no option like this. Please check your system and recover my fb id.

Name Ravi Raj
Contact 8890088***

Fri, 03/12/2021 - 5:07pm — Shivam pandey (not verified)

Account locked

Facebook account locked ho gaya hai kai baar try krne pr company ki traf se 24 ghante me open ka message aata hai but open nahi hua mera account kyu sir

Fri, 03/12/2021 - 10:11am — Anonymous (not verified)

Fb id locked sir

Tue, 23/11/2021 - 12:38am — Shubham kashyap (not verified)

My account suspended hua he koi help krega plase sir

Please help me

Tue, 23/11/2021 - 12:36am — Shubham kashyap (not verified)

My account suspended hua he koi help krega plase sir

Please help me

Sun, 07/11/2021 - 11:03pm — Shiv (not verified)

Account has been locked

Hii facbook team my account has been locked I want unlock my account please help me

Sun, 07/11/2021 - 6:35pm — Shivangi Jaisal (not verified)

Respected sir/maidm My

Respected sir/maidm
My Account Facebook account is Lock I am troubled problems Sir my full Name is Shivangi Jaisal name on my Facebook id jaisalshivangi [at] gmail [dot] com my id is locked i am correct my name As Shivangi Jaisal plz unblock my Facebook id
My Facebook registration Mail- jaisalshivangi [at] gmail [dot] com
I have submitted my id plz unlock my Facebook id

Sun, 07/11/2021 - 8:38am — Ramachandran (not verified)

Requesting for account recovery

Hi Facebook team,
My account is disabled and I tried everything but still my account is disabled.
This account is very important for.me.I am giving feedback just to ensure i am facing lots of problems and I have no help from.Facebook....please review my account I'm sending email below

Email id:ramachandran2578 [at] gmail [dot] com

Name :Ramachandran

Facebook Id name:Ramachandran.rajesh1

DOB:12-11-1988

Sat, 06/11/2021 - 4:16pm — Pooja gupta (not verified)

My Facebook account disabled

My Facebook account disabled or blocked account..not show update profile and friends.. please help me.. please my account unblock.

Thu, 30/12/2021 - 6:26am — Rajput vicky khachi (not verified)

Unblock my disable acount

My Facebook account disabled or blocked account..not show update profile and friends.. please help me.. please my account unblock.

Wed, 03/11/2021 - 11:59am — Nitesh lal shrivastav (not verified)

Mere fb ko unlock kiya jay

Sir my fb is loked so plz help is my fb is unlock..so my email Id is not add google so...hme otp nhi mil pa rha h hme
Mere number pr otp diya jay usase verification kiya jay ...

Sun, 31/10/2021 - 8:56pm — Rizwan Ansari (not verified)

Not receive OTP plz

Sir Mai password reset karne ke liye jab OTP bhej Raha hu to koi OTP nahi aa Raha hai sir apse request hai ki mera ye problem solve kar dijiye

Sun, 31/10/2021 - 3:57pm — Golu Yadav (not verified)

Hi team Facebook My account

Hi team Facebook

My account was disabled . I have lost my account access even my account was disabled due to that unusual activity.

My account so much important for all of my family members added and there memorable DATA on my time.kindly fix my account as soon as possible.
I login to my pubg account its level so higher now my pubg account was closed
I try many times but fail now you can help me urgent please sir help me

Sun, 31/10/2021 - 9:11am — Rahul David (not verified)

Unlocking the account.

My facebook account is locked since 28 October 2021. I submitted my ID proof but my account is not unlocked till now. I am requesting you please give me back my account as soon as possible. At first I submitted my ID picture then after few hours a email arrived but still not unlocking my account. Second time I tried to send ID proof picture then it shows an error to uploading picture. Please give me back my account. I am requesting you please.

Thu, 10/03/2022 - 7:31pm — KUNAL GURJAR (not verified)

ID PROOF ONLY ONE OPTION PROBLEM

I AM TRIYING FROM 3 DAYS I GOT ONLY ONE OPTION OF ID PROOF AND I CAN'T GOT MY ACCOUNT REBACK PLEASE GIVE MY ACCOUNT FAST..... PLEASE ☹

Fri, 04/03/2022 - 6:14pm — Umesh pandey (not verified)

FB hack

Mera account apne aap login ho gya please chalu kr do

Wed, 02/03/2022 - 10:16am — Dheeraj kumar jain (not verified)

My account wy dis blocked

Sir dheerajjain930 [at] gmail [dot] com mera real account hai jisse mai use krta tha aapne block kar diya hai jis email idi se o recover hota o gmail idi kub k band hogya hai pless meri idi kaise khole mujhe btaje ka cust kare mera date of birth 15/07/1990 hai Jo ki usme likha hua hai mare frd list me shreya dheeraj golchha hai ki

Sat, 30/10/2021 - 3:37pm — Niraj kumar (not verified)

I'd hack

Hi sir my Facebook id is hacked please recover my id the hacker change the name Aawara Guuru and email or phone both are change

Fri, 29/10/2021 - 7:15pm — Arun kumar (not verified)

login issue

Hi
Facebook team
I cant login my facebook account for not following community standards , it is disable now please get back my account soon
ID arunm46 [at] gmail [dot] com
email arunmn11 [at] gmail [dot] com

Tue, 11/01/2022 - 1:02am — mahbub alam sobuj (not verified)

login issue

Dear Facebook team my account disabled please help

Thu, 28/10/2021 - 8:14pm — Anonymous (not verified)

Download deleted messages

Sir mai apni kisi personal chat ke deleted messages download krna chahta hu pr vo sare messages nhi aa rhe hain.bs pichle 1 saal ke messages aa rhe hain.muje pichle 2 saal ke messages download krne hain.mene download all data bi krke dekh liyaa sbi chats ke messages aa gye lekin bs ek chat ke bs pichle 1 saal ke hi aa rhe hain.sare ni aa rhe.bs ek partucular chat ke hi 1 saal ke aa rhe hain.us chat ke sare messeges kese download kru?

Thu, 28/10/2021 - 2:12pm — Anonymous (not verified)

अकाउंट hacked

Mera account automatically closed ho gaya 22/09/2021. Ko phone number mera band ho gaya hai

Thu, 28/10/2021 - 12:54pm — Prinsh raj (not verified)

My account locked

Sir maine id dal di hai 24 hours kh rha phir bhi nhi khul rhi hai

Thu, 10/03/2022 - 9:43am — Dilshan khan (not verified)

Kranti123

Dear Facebook team my account has been locket please unlock me sir

Tue, 08/03/2022 - 7:38pm — Ankush Singh (not verified)

Ankush Singh

Mera fecbook I'd bane kar de ya gaya hai

Thu, 28/10/2021 - 9:00am — Deepak ouke (not verified)

Unable to recover account

Hi everyone,my account has been hacked and now it's recovered by using code but the thing is Hacker changed my profile name and now it's locked when I tried to verify id it's not working

Thu, 28/10/2021 - 12:53am — Suraj kumar (not verified)

My account has been locked

My facebook account(personal) is locked and after locking there is option with confirm id i also submitted my government issued id still the account is not confirmed
So humbly request you to confirm my account as this is my personal account
My facebook Full Name:- suraj kumar
My facebook email:kumarsuraj65325 [at] gmail [dot] com

DOB(if remeber):- 15-01-2001

Thanks, Facebook Team

Wed, 27/10/2021 - 2:53pm — Shaury Pandey (not verified)

Unable to Log in ( confirm identity problem)

Dear Facebook please help me to identity my account.
I am trying to log in with my number and password but there is open a page, which says to confirm the identity.
And when I go to identify my account with help of my friends then there is no any code provided by Facebook to them.
Then how I entered that code without receiving.
So, I am unable to Log in my account please help.
My email address- pandshaury [at] gmail [dot] com

Wed, 27/10/2021 - 12:11pm — Danushkrishna.g (not verified)

My id got hacked

Sir my id got hacked my id link kowsi.salya.52
Name sunna panna
Old password CHINZENZO_YT

Sun, 21/11/2021 - 8:13pm — akash akash (not verified)

Please help my id retten

Wed, 27/10/2021 - 8:53am — Bhaiya Chhotu Rawat (not verified)

Like , comment karne par automatic reject kyo ho rhi h

Sir me apni fb I'd se like and comments karta hu to automatic reject kyo hote h
Sir mere account ki help kijiye

Tue, 26/10/2021 - 9:30pm — SHUBHAM SRIVASTAVA (not verified)

My Money is not Credited - Refund my fail Amount

Our page name is New Oxford Pest Control, and I am the editor of this page. A few days before I had run lead ads on Facebook and payment submitted through the card. Problem is that amount was debited from my account and but failed to show on my Facebook ads payment account and my money is not credited yet. Please refund my debited amount.

Tue, 26/10/2021 - 12:48pm — Abraham A. Sunday Misterpossibility (not verified)

Account is Hacked

My Facebook account has been hacked, please, the hacker is using my account to do fraudulent activities, help me lock the account. The account is Abraham A.Sunday MisterPossibility. The hacker changed my primary email and by so doing I find it difficult to secure my account. Help me out please.

Tue, 26/10/2021 - 8:14am — Chaudhary Dhaval (not verified)

Hi Dear facebook team my

Hi Dear facebook team
my facebook is very important for me. please my facebook login code was loose past day so my login code sand my facebook number 95100 ****2 and username https://www.facebook.com/dhaval.chaudhary.56232
please reply fast
thank you facebook....

Mon, 07/03/2022 - 2:54pm — Pranav mishra (not verified)

I can't open my facebook

I can't open my facebook account

Tue, 01/03/2022 - 11:03am — Palash Das (not verified)

Login issue

My facebook account was suspended 2 days ago....but i didn't do anything in my account....my account was very important in my daily life & i m also a gamer & my gaming account linked this Facebook account.....plzzz solve my account issues... otherwise i didn't do anything..plzzz solved that ....

Tue, 01/03/2022 - 11:01am — Palash Das (not verified)

Login issue

Sat, 26/02/2022 - 8:26am — Arpit Pandey (not verified)

Account locked

Hello sir my facebook account is locked i will try many time to unlock but can't sucsuses please help me to unlock account.

Sat, 23/10/2021 - 9:12am — Hari haran (not verified)

Account have been locked

My account is locked for no reason.... I tried logging in through message otp....after entering the OTP it's coming as incorrect opt.... Now I'm unble to unlock it ... Please help me to unlock thnak you

Sun, 27/02/2022 - 11:44am — Bilal Yousf bhat (not verified)

Unlock

Surprisely my account has been locked please unlock my account

Wed, 23/02/2022 - 11:57am — ViNAY Bijlyan (not verified)

Login problem

My facebook account has been locked and it has regarding login my account security key problem please help

Username. ViNAY Bijlyan

Password. bijlyan9690

Thu, 18/11/2021 - 6:48pm — Jiya (not verified)

My fb id disable

Sir please you tell me what should I do so that my id can be turned on. Sir I have no mistake.Its been 15 days my id is not turning on.. please sir solve this problem as soon as possible . Thank you.

Sat, 13/11/2021 - 5:01pm — Keshav Kumar thakur (not verified)

Disable my id

Dear Team,

Suddenly my Facebook account is disable.

I have submitted my Pan card but till date we are not able to open account.

This is my genuine I'd & I had open to my mail I'd from my email. which I am continuously using. I have already submitted my currently mobile no, genuine photo uploaded in my profile picture. If you have required another documents for verify purpose, I will definitely provide.

Name- Keshav Thakur
Email id- keshavthakur2013 [at] gmail [dot] com
Mob- ******9712

Regards,
Keshav Thakur

Mon, 08/11/2021 - 11:15am — Gokul Raphael (not verified)

My account has been locked

My fb acc was locked please unlock my fb acc

Sat, 05/03/2022 - 10:20pm — Lala.Gaurav.kumar.shrivastava (not verified)

My account ben loked

Sun, 27/02/2022 - 3:15pm — Anilrathor (not verified)

My Fb account unlocked

My fb account block so please help me
Unlocked my account

Sat, 06/11/2021 - 6:50pm — Anonymous (not verified)

Problem in identity confirmation

I am feeling trouble in login my facebook account
It doesn't provide me any option that how I confirm my identity..
Please open my I'd
Or provide me any other option that helps me to confirm my identity on Facebook

Mon, 16/05/2022 - 10:48am — Bijay Thapa Magar (not verified)

Someone Hacked my account and

Someone Hacked my account and remove my number and email. but i add my email help of youtube videoes. To open my account to need confirm your identity. Please Help to open my account.
Name : Bijay Thapa Magar
Phone Number : 9818****54
Password : Recently i changed (654919)
Email : old bijayt296 [at] gmail [dot] com and hacker change (sisirmht1 [at] gmail [dot] com)

Sat, 06/11/2021 - 6:49pm — Anonymous (not verified)

Problem in identity confirmation

Tue, 02/11/2021 - 11:49pm — Anupam sharma (not verified)

Mera account disable kyu hu hai

Kya mera account phir se open nahi hoga kya please help me sir I request for you

Fri, 29/10/2021 - 11:37am — ravi kant verma (not verified)

my account has been blocked..

my account shows disagree with dicision please reopen my account..i pray please

Fri, 03/12/2021 - 5:54pm — Sanni kumar (not verified)

Sir ji.

Sir ji. My mobile number has been lost back 5year and I can't get opt how to recover our previous account .plz help me

Fri, 22/10/2021 - 8:51am — abhishek (not verified)

Sir,your security system has

Sir,your security system has mistakenly disabled my account without any reason.I can prove it.i am sending my I'd card details to verify that I am the real person and not using anyone's identity.I think this information is enough for opening my account.
Now please open it as soon as possible.

Mon, 15/11/2021 - 4:56pm — Atul Kushwaha (not verified)