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Ernie Ball Customer Care No.
Updated on Saturday, 26 April 2025 - 5:13pm
Email
Organization:
ernieball.com International Numbers:
+1-800-543-2255 (For Customer Support)
Website:
Official Website - customerservice [at] ernieball [dot] com (For Customer Support)
Important Links
To Buy Online
Global Distributors Contact Details
| Sr No. | Country | Shop Name | Phone | Address | |
|---|---|---|---|---|---|
| 1 | Africa | M.C.S. Distribution | +377 93302515 | robert [at] mcs-mc [dot] com | 42, Blvd d'Italie, 98000 Monte Carlo-MC, Monaco |
| 2 | Argentina | Fama Music | (54 11) 4288-3650 | info [at] famamusic [dot] com [dot] ar | Valentin Vergara 1163 (1828) Banfield - Buenos Aires |
| 3 | Armenia | Dynatone | +7 (495) 215-55-22 | ernieball [at] rtu [dot] ru | 127474, Russia, Moscow Dmitrovskoe shosse, 64/4 |
| 4 | Australia | CMC Music Pty Ltd | (02) 9905 2511 | cmcmusic [at] cmcmusic [dot] com [dot] au | 30 Roger Street Brookvale NSW 2100 |
| 5 | Austria | Musik Meyer GmbH | +49 (0) 6421 - 989 0 | info [at] musik-meyer [dot] de | Industriestrasse 20 35041 Marburg - Germany |
| 6 | Bangladesh | Guitars N Gears LTD | +88 01711 505 577 | schumannz [at] guitarsngears [dot] com | Plaza AR, Shop 404-405, House 2, Road 14, Dhanmondi, Dhaka 1209. |
| 7 | Barbados | AandB Music Supplies Ltd. | 246-430-1100 ext111 | abarrow [at] abmusicsupplies [dot] com | 12 Webster Industrial Park, Wildey, St. Michael BB14006 |
| 8 | Belgium | Algam Benelux (AB Music) | +32 3 334 47 50 | info [at] algambenelux [dot] be | Ankerrui 20 2000 Antwerpen Belgium |
| 9 | Bolivia | Audiomusica | +56 57 2370000 | iquiqueventas [at] audiomusica [dot] com | Manzana 11 Sitio 25, recinto amurallado, Zofri Iquique, Chile |
| 10 | Bolivia | Dunamis Luces y Sonido | +5913-329-3887 | info [at] dunamisbolivia [dot] com | Calle Charcas #183 esq. Murillo Santa Cruz |
| 11 | Bosnia | Music Max d.o.o | +386 (0)3 492 53 51 | info [at] musicmax [dot] si | Levstikova ulica 1d 3000 CELJE SI |
| 12 | Brazil | Izzo (EB Only) | +5511-3797-0100 | sac [at] izzo [dot] com [dot] br | Av. Francisco Matarazzo 1752, cj.821 Agua Branca Sao Paulo SP |
| 13 | Bulgaria | Factor TC | +359 294 63057 | factor [at] omega [dot] bg | 29 Asparouch Str, Sofia 1463 |
| 14 | Canada | Yorkville Sound | (905)837-8777 | ernieball [at] yorkville [dot] com | Yorkville Sound 550 Granite Court Pickering, ON L1W 3Y8 Canada |
| 15 | Chile | Audiomusica | (56) 9 8188 9172 | hola [at] audiomusica [dot] com | AV. Chile Espana # 393 Nunoa - Chile |
| 16 | Chile | Chili Music S.P.A | +562-2632-8896 | info [at] chilimusic [dot] cl | Av. Libertador Bernardo O'Higgins 142 Galeria Crowne Plaza, local 154 Santiago |
| 17 | Chile | Comercial Mercury Music Ltda. | +562-2736-2514 | contacto [at] mercurymusic [dot] cl | Avenida Presidente Eduardo Frei 7070, Bodega 6, Quilicura, Santiago |
| 18 | Chile | Overdrive (Music Man Only) | info [at] overdrive [dot] cl | 4Av.Libertador Bernardo O Higgins 142 Local 227 Santiago Chile 8331030 |
|
| 19 | China - Mainland (Ernie Ball Strings and Accessories Only) |
Algam Distribution Shangai Co. Ltd |
+86 21 63 75 6088 , +86 21 63 75 6858 |
sales [at] algamchina [dot] com | Suite 708-710, 7/F, Union Building - 100 Yanan East Road, Huangpu District - 200002 Shanghai - China |
| 20 | China - Mainland (Music Man Instruments Only) |
Guitarcube Distribution | +86 10-65569707 | info [at] guitarcube [dot] com | #7-4 FengChao Art Zone, YiXianGuoJi, SiHui, Beijing |
| 21 | Colombia | La Colonial S.A. | +571-749-0888 | contacto [at] lacolonial [dot] com [dot] co | Carrera 7 #57-43 Bogota¡ |
| 22 | Colombia | Musical Cedar S.A.S | +574-444-6150 | contacto [at] musicalcedar [dot] com | Cra. 49 #61 Sur 540, Bodega 161 Sabaneta, Antioquia |
| 23 | Colombia | Musicales Ortizo S.A. | +571-329-7777 | importaciones [at] ortizo [dot] com [dot] co | Carrera 7 # 56A - 54, Bogota - Colombia |
| 24 | Costa Rica | Instrumentos Musicales La Voz | +506-2223-6705 | ventas [at] lavozcr [dot] com | Avenida 10 Calle 16 100 Metros Norte de la Parada de Buses de Puntarenas San Jose |
| 25 | Costa Rica | Mundo Musical | +506-2222-7037 | ventas [at] mundomusicalcr [dot] com | Calles 3 y 5, Avenida 14 San Jose |
| 26 | Croatia | Music Max d.o.o | +386 (0)3 492 53 51 | info [at] musicmax [dot] si | Levstikova Ulica 1D 3000 Celje Si |
| 27 | Cyprus | Panasound Music Center Ltd | +357 22 442302 | panasnd [at] spidernet [dot] com [dot] cy | 24 Strovolos Avenue, 2018 Nicosia |
| 28 | Cyprus | K.A. Music Gallery LTD | 00357 22466644 | info [at] musicgallery [dot] com [dot] cy | 169 Athalassas Avenue, 2015 Nicosia, Cyprus |
| 29 | Czech Republic | Rockster Music | +420 724 336 810 | rockster [at] rockster [dot] us | Vsestudy 3 Veltrusy 27746 Czech Republic |
| 30 | Denmark | EM Nordic A/S | +45 32 34 00 00 | info [at] emnordic [dot] dk | Hammerholmen 9D, DK-2650 Hvidovre |
| 31 | Dominican Republic | Musitempo C.A. | +1 (809) 548-7888 | info [at] musitempo [dot] com | Eugenio Deschamps #6 Los Prados Santo Domingo |
| 32 | Ecuador | Instrumentos Musicales Cervantes |
+5934-223-3886 | cervantesgye [at] gmail [dot] com | alborada 12 Ava Etapa Av. Benajamin Carrion Manzana 18 Local #5 Guayaquil |
| 33 | El Salvador | Electronica 2001 S.A | +503-2260-9090 | info [at] musiccenterpro [dot] com | Alameda Roosevelt 3212 San Salvador |
| 34 | El Salvador | Omni Music | (503) 2262-0788 | javier [dot] aranda [at] omnimusicsv [dot] com | 75 Av. Nte Y Alameda Juan Pablo Ii #4010 S.S. |
| 35 | Estonia | Rock Distribution | +371 26454369 | info [at] rock-distribution [dot] com | Gales iela 27, Sigulda, LV-2150 |
| 36 | Finland | EM Nordic Finland OY | +358 207 282 200 | info [at] emnordic [dot] fi | Hermannin Rantatie 10, FI-00580 Helsinki |
| 37 | France | Algam (Gaffarel division) | +33 2 40 18 37 00 | ernieball-musicman [at] algam [dot] net | 2, Rue De Milan Thouare Cedex 44484 |
| 38 | Germany | Musik Meyer GmbH | +49 (0) 6421 - 989-0 | info [at] musik-meyer [dot] de | Industriestrasse 20 35041 Marburg - Germany |
| 39 | Greece | Stollas Music/Zozef Music | +30 210 4131 411 | infosales [at] stollas [dot] com | 10 Kolokotroni Str. 18531 Piraeus |
| 40 | Guatemala | Preludio Musical | +502 2251 4417 | info [at] domisol [dot] com [dot] gt | 4ta. Avenida 13-18 Zona 1 Guatemala City, Guatemala |
| 41 | Guatemala | Instrumentos S.A. | +502-2436-1732 | dinsa001 [at] gmail [dot] com | 11 Calle 17-42 Residenciales Nimajay Zona 7 de Mixco Guatemala City Zona 7 |
| 42 | Guatemala | Casa Instrumental | +502-2429-9090 | info [at] casainstrumental [dot] com | 1era Calle 34-47 Guatemala City Zona 7 |
| 43 | Honduras | Kamar S.R.L. | +504-2552-9041 | info [at] cdlmusica [dot] com | 3ra Avenida 9 y 10 Calle S.O. Frente al Correo Nacional San Pedro Sula |
| 44 | Hong Kong | Tom Lee Music Co. Ltd. | +852 2723 9932 | music [at] tomleemusic [dot] com | 1-9 Cameron Lane, Tsimshatsui, Kowloon |
| 45 | Hong Kong | Parsons Music | (852) 2333 1863 | mailto [at] parsonsmusic [dot] com | 8Th Floor, Railway Plaza, 39 Chatham Road South, Tsimshatsui, Kowloon, Hong Kong |
| 46 | Hungary | Sicamber Trade Co. LTD | +3626-737-222 | ernieballhungary [at] gmail [dot] com | 2013 Pomaz Petofi Sandor utca 43 Hungary |
| 47 | Iceland | Hljodfaerahusid | +354 415 5600 | info [at] hljodfaerahusid [dot] is | Sidumula 20, 105 Reykjavik |
| 48 | Indonesia (Ernie Ball Strings and Accessories) |
PT. Swee Lee Musika | +62 21 27939019 | cm [dot] guitar [at] sweelee [dot] com | Ruko Arteri Pondok Indah, Jl. Sultan Iskandar Muda kav. 77-78 No. 6, Jakarta Selatan 12240 |
| 49 | Indonesia (Music Man instruments) |
Hi End Guitar | +62 (838) 888-1119 | Sales [at] hiendguitar [dot] com | Plaza semanggi 3rd fl #10 Jakarta selatan 12930 |
| 50 | Israel | Wild Guitars | +972-3-5473613 | info [at] wildguitars [dot] co [dot] il | 50 Ussishkin Street Ramat Hasharon Israel 4720911 |
| 51 | Italy | Algam Eko | (39) 0733 227 1 | eb [at] algameko [dot] com | Via O. Pigini, 8 - Montelupone (MC), 62010 |
| 52 | Japan | Korg | 0570-666-569 | kid-master [at] korg [dot] co [dot] jp | 4015-2, Yanokuchi, Inagishi, Tokyo, Japan postal code: 2060812 |
| 53 | Korea | Guitarnet | +82 2 738 0801 | info [at] guitarnet [dot] co [dot] kr | 11, Apgujeong-Ro 42-Gil, Gangnam-Gu, Seoul, 06017, Korea |
| 54 | Kyrgyz Republic | Dynatone | +7 (495) 215-55-22 | ernieball [at] rtu [dot] ru | 127474, Russia, Moscow Dmitrovskoe shosse, 64/4 |
| 55 | Latin America and Caribbean |
Consolidated Music | (305) 437-9798 | sales [at] consolidated-music [dot] com | 6304 NW 99th Avenue Miami, FL 33178 |
| 56 | Latvia | Rock Distribution | +371 26454369 | info [at] rock-distribution [dot] com | Gales iela 27, Sigulda, LV-2150 |
| 57 | Lithuania | Rock Distribution | +371 26454369 | info [at] rock-distribution [dot] com | Gales iela 27, Sigulda, LV-2150 |
| 58 | Luxembourg | Algam Benelux (AB Music) | + 32 3 334 47 50 | info [at] algambenelux [dot] be | Ankerrui 20 2000 Antwerpen Belgium |
| 59 | Macedonia | Music Max d.o.o | +386 (0)3 492 53 51 | info [at] musicmax [dot] si | Levstikova Ulica 1D 3000 Celje Si |
| 60 | Malaysia | Bentley Music Sdn. Bhd. | +603-7727 3333 | contactus [at] bentleymusic [dot] com | Wisma Bentley Music, 3, Jalan PJU 7/2, Mutiara Damansara, 47810, Petaling Jaya, Selangor. |
| 61 | Malaysia | JS Music Sdn Bhd | +603-21 444 555 | contact [at] jsmusic [dot] com [dot] my | No. 133, Jalan Imbi 55100 Kuala Lumpur, |
| 62 | Malaysia | Swee Lee Music Sdn. Bhd. | +60 3-3099 4630 | support [at] sweelee [dot] com [dot] my | Lot10 Flagship Store: T16 and T17, 3rd Floor,Lot 10 Shopping Centre, 50, Jalan Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur |
| 63 | Malta | Wave Malta | +356 21 230229 | info [at] wavemusicmalta [dot] com | 15 The Mall Floriana FRN1472 Malta |
| 64 | Mauritius | Damoo | +230 212 0583 | damoo [at] intnet [dot] mu | 13, Chaussee Street Port Louis |
| 65 | Mexico | Casa Veerkamp S.A. de C.V. | 55 56680480 | ventas [at] casaveerkamp [dot] com | Av. Toluca #323, Olivar de los padres, Alcalda Alvaro Obregon, CDMX |
| 66 | Moldova | Sicamber Trade Co. Ltd. | +3626-737-222 | info [at] ernieball [dot] ro | 43 Petofi Sandor Street, Pomaz, 2013, Hungary |
| 67 | Montenegro | Music Max d.o.o | +386 (0)3 492 53 51 | info [at] musicmax [dot] si | Levstikova Ulica 1D 3000 Celje Si |
| 68 | Netherlands | Algam Benelux (AB Music) | +32 3 334 47 50 | info [at] algambenelux [dot] be | Ankerrui 20 2000 Antwerpen Belgium |
| 69 | New Zealand | Music Ways | +64 9 477 0384 | rhys [at] musicways [dot] co [dot] nz | PO Box 305-111, Triton Plaza North Shore City, Auckland 0757 New Zealand |
| 70 | New Zealand | Music NZ Ltd. | +64 9 270 4001 | adam [at] webbgroup [dot] co [dot] nz | PO Box 132 015, Sylvia Park 1644, Auckland, New Zealand |
| 71 | Nicaragua | Junior Music | +505-2270-5052 | juniormusicnic [at] gmail [dot] com | Calle Principal Altamira Sinsa 1c. al Norte #511 Managua |
| 72 | Norway | EM Nordic AS | +47 67 16 75 00 | info [at] emnordic [dot] no | Ensjoveien 7, 0655 Oslo |
| 73 | Panama | Compañía Alfaro | +507-269-0065 | tiendaonline [at] cialfaro [dot] com | Via Argentina, No. 72, Edificio Compania Alfaro Panama City |
| 74 | Paraguay | Music Hall | +59521-446-715 | info [at] musichall [dot] com [dot] py | Teniente Fariña 962 Asuncion |
| 75 | Peru | Audiomusica | 1-4471181 | contactoweb [at] audiomusica [dot] com [dot] pe | AV. Benavides # 170 Miraflores - Lima - Peru |
| 76 | Peru | Casa Musical Huaman | 01-424 6822 , 01- 3737 008 946420445 , 934065993 |
casamusicalhuaman [at] hotmail [dot] com | Jiron Angaraes 713 Lima 01 |
| 77 | Perú | Audiomusica S.R.L | 51-1-4998705, 950112910 |
audiomusicaperu [at] hotmail [dot] com | Address :Pje Coronel Enrique Montes 180 Int.135 Lima |
| 78 | Philippines | JB Music and Sports Inc. | (02) 638 4732 | purchasing [at] jbmusic [dot] com [dot] ph | Unit 1906-1909 Prestige Tower, Emerald Ave., Ortigas Center, Pasig City |
| 79 | Poland | Music Info | +48 12 2672480, +48 12 2673739 |
poczta [at] music [dot] info [dot] pl | ul. Zamknieta 10, 30-554 Krakow |
| 80 | Portugal | Music Distribucion | +34 93 422 1811 | info [at] musicdistribucion [dot] com | c/Garcilaso, 11-15, 08027 Barcelona |
| 81 | Republic of Belarus | Dynatone | +7 (495) 215-55-23 | ernieball [at] rtu [dot] ru | 127474, Russia, Moscow Dmitrovskoe shosse, 64/4 |
| 82 | Republic of Kazakhstan | Dynatone | +7 (495) 215-55-23 | ernieball [at] rtu [dot] ru | 127474, Russia, Moscow Dmitrovskoe shosse, 64/4 |
| 83 | Romania | Sicamber Trade Co. Ltd. | +36/26-737-222 | info [at] ernieball [dot] ro | 43 Petofi Sandor Street, Pomaz, 2013, Hungary |
| 84 | Russia | Dynatone | +7 (495) 215-55-22 | ernieball [at] rtu [dot] ru | 127474, Russia, Moscow Dmitrovskoe shosse, 64/4 |
| 85 | Serbia | Music Max d.o.o | +386 (0)3 492 53 51 | info [at] musicmax [dot] si | Levstikova Ulica 1D 3000 Celje Si |
| 86 | Singapore | 35 Guitar Avenue | +65 89527432 | info [at] 35guitar [dot] sg | 35 Selegie Road Parklane Shopping mall #01-30 (188307) |
| 87 | Singapore | Swee Lee Holdings Pte Ltd | +65 3163 5618 | support [at] sweelee [dot] com [dot] sg | Star Vista Flagship Store: 1 Vista Exchange Green, #01-07/08/09/10 The Star Vista, Singapore 138617 |
| 88 | Slovakia | Rockster Music | +420 724 336 810 | rockster [at] rockster [dot] us | Vsestudy 3 Veltrusy 27746 Czech Republic |
| 89 | Slovenia | Music Max d.o.o | +386 (0)3 492 53 51 | info [at] musicmax [dot] si | Levstikova Ulica 1D 3000 Celje Si |
| 90 | South Africa | Paul Bothner Pty Ltd | +27 (021) 799 4900 | public [at] musicaldistributors [dot] co [dot] za | Royal Cape Park Unit 24 Londonderry Road Ottery 7800 Capetown |
| 91 | Spain | Music Distribucion | +34 93 422 1811 | info [at] musicdistribucion [dot] com | c/Garcilaso, 11-15, 08027 Barcelona |
| 92 | Sweden | EM Nordic | +46 8 603 2300 | info [at] emnordic [dot] se | Stensatravagen 3, 127 39 Skarholmen |
| 93 | Switzerland | Musik Meyer AG | +41 44 730 5505 | info [at] musikmeyer [dot] ch | Spitalstrasse 74, CH-8952 Schlieren |
| 94 | Taiwan | Sea Fortune Co Ltd | +886 2 2298-3688 | irene [dot] chan [at] seafortune [dot] com [dot] tw | Rm. 409, 4F.-3, No. 3, Wucyuan 1St Rd., Sinjhuang Dist., New Taipei City 24892, Twaian (R.O.C.) |
| 95 | Thailand | Music Concept | +662 255 6448 | musicconcept [at] musicconcept [dot] co [dot] th | 4/1-2 CentralWorld, 3rd Floor, Room # B333, Rajadamri Road, Pathumwan, Bangkok, 10330 |
| 96 | Thailand | Yong Seng Musical | +662 435 5364, +662 435 5365 |
yongsengmusical [at] hotmail [dot] com | 22/1-4 Arun Amarin Road Arun Amarin, Bangkok Noi Bangkok 10700 |
| 97 | Turkey | Zuhal Dis Ticaret A.S. | +90 212 249 8510 | info [at] zuhalmuzik [dot] com | Galipdede Caddesi, No:33, Tunel, Beyoglu, 34420, Istanbul |
| 98 | Ukraine | In-Jazz | 011-380 -44-303-9503 | info [at] injazz [dot] ua | 1, Druzhby Narodov blvd Kiev, 03150, Ukraine |
| 99 | United Arab Emirates | Thomsun Trading Est. | +971 4 2693359 | mikhail [at] thomsun [dot] ae | P.O. Box 6419 | Dubai | United Arab Emirates |
| 100 | United Kingdom | Strings and Things Ltd. | +44 12 734 40442 | sales [at] stringsandthings [dot] co [dot] uk | Unit 3/ 4, 202-210 Brighton Road, Shoreham by Sea, West Sussex BN43 6RJ |
| 101 | Uruguay | Palacio de la Música | (+598) 29093333 | info [at] palaciodelamusica [dot] com [dot] uy | Av. 18 de Julio 869 |
| 102 | Uzbekistan | Dynatone | +7 (495) 215-55-23 | ernieball [at] rtu [dot] ru | 127474, Russia, Moscow Dmitrovskoe shosse, 64/4 |
| 103 | Vietnam | Guitar Plus VN / The Pentatonic Trading Co., Ltd. |
+84.912.661.586 | guitarplus [dot] vn [at] hotmail [dot] com | 14B Hao Nam Street, Dong Da Dist., Hanoi, Vietnam |
| 104 | Vietnam | Viet Thuong Corp. | +84 919733091 | don [at] doremishop [dot] vn | 386 CMT8, dist.3, HCMC |
| 105 | Vietnam | Cng Ty TNHH m Nhac Swee Lee |
+84 90 904 3619 | support [at] sweelee [dot] vn | 1058 Nguyen Van Linh, #03-10, Quan 7, Ho Chi Minh, Vietnam |
Office Address
53-973 Polk St. Coachella,
CA 92236, USA
Contact No.: +1-866-823-2255
Fax:
1-800-577-3225
