Ernie Ball Customer Care

Organization:

ernieball.com

All India Number(s):

022-2832 5118
022-2380 7124

Website:

Official Website

Emails

customerservice [at] ernieball [dot] com
ebstore [at] ernieball [dot] com

To buy Ernie Ball product online, visit Amazon & Flipkart

India Office

Sara Trans Export Corporation
j404, V.P. Road, Congress House
Bombay - 400 004 India
Phone: 022-2832 5118/
022-2380 7124
Email: reemal [at] vsnl [dot] net/
saratrans [at] vsnl [dot] net

Important Links (For International Customer)

Global Distributors

Country	Shop Name	Phone	Email	Address
Africa	M.C.S. Distribution	+377 93302515	robert [at] mcs-mc [dot] com	42, Blvd d'Italie, 98000 Monte Carlo-MC, Monaco
Argentina	Fama Music	(54 11) 4288-3650	info [at] famamusic [dot] com [dot] ar	Valentin Vergara 1163 (1828) Banfield - Buenos Aires
Armenia	Dynatone	+7 (495) 215-55-22	ernieball [at] rtu [dot] ru	127474, Russia, Moscow Dmitrovskoe shosse, 64/4
Australia	CMC Music Pty Ltd	(02) 9905 2511	cmcmusic [at] cmcmusic [dot] com [dot] au	30 Roger Street Brookvale NSW 2100
Austria	Musik Meyer GmbH	+49 (0) 6421 - 989 0	info [at] musik-meyer [dot] de	Industriestrasse 20 35041 Marburg - Germany
Bangladesh	Guitars N Gears LTD	+88 01711 505 577	schumannz [at] guitarsngears [dot] com	Plaza AR, Shop 404-405, House 2, Road 14, Dhanmondi, Dhaka 1209.
Barbados	A&B Music Supplies Ltd.	246-430-1100 ext111	abarrow [at] abmusicsupplies [dot] com	12 Webster Industrial Park, Wildey, St. Michael BB14006
Belgium	Algam Benelux (AB Music)	+32 3 334 47 50	info [at] algambenelux [dot] be	Ankerrui 20 2000 Antwerpen Belgium
Bolivia	Audiomusica	+56 57 2370000	iquiqueventas [at] audiomusica [dot] com	Manzana 11 Sitio 25, recinto amurallado, Zofri Iquique, Chile
Bolivia	Dunamis Luces y Sonido	+5913-329-3887	info [at] dunamisbolivia [dot] com	Calle Charcas #183 esq. Murillo Santa Cruz
Bosnia	Music Max d.o.o	+386 (0)3 492 53 51	info [at] musicmax [dot] si	Levstikova ulica 1d 3000 CELJE SI
Brazil	Izzo (EB Only)	+5511-3797-0100	sac [at] izzo [dot] com [dot] br	Av. Francisco Matarazzo 1752, cj.821 Agua Branca Sao Paulo SP
Bulgaria	Factor TC	+359 294 63057	factor [at] omega [dot] bg	29 Asparouch Str, Sofia 1463
Canada	Yorkville Sound	(905)837-8777	ernieball [at] yorkville [dot] com	Yorkville Sound 550 Granite Court Pickering, ON L1W 3Y8 Canada
Chile	Audiomusica	(56) 9 8188 9172	hola [at] audiomusica [dot] com	AV. Chile Espana # 393 Nunoa - Chile
Chile	Chili Music S.P.A	+562-2632-8896	info [at] chilimusic [dot] cl	Av. Libertador Bernardo O'Higgins 142 Galeria Crowne Plaza, local 154 Santiago
Chile	Comercial Mercury Music Ltda.	+562-2736-2514	contacto [at] mercurymusic [dot] cl	Avenida Presidente Eduardo Frei 7070, Bodega 6, Quilicura, Santiago
Chile	Overdrive (Music Man Only)		info [at] overdrive [dot] cl	4Av.Libertador Bernardo O Higgins 142 Local 227 Santiago Chile 8331030
China - Mainland (Ernie Ball Strings & Accessories Only)	Algam Distribution Shangai Co. Ltd	+86 21 63 75 6088/ +86 21 63 75 6858	sales [at] algamchina [dot] com	Suite 708-710, 7/F, Union Building - 100 Yanan East Road, Huangpu District - 200002 Shanghai - China
China - Mainland (Music Man Instruments Only)	Guitarcube Distribution	+86 10-65569707	info [at] guitarcube [dot] com	#7-4 FengChao Art Zone, YiXianGuoJi, SiHui, Beijing
Colombia	La Colonial S.A.	+571-749-0888	contacto [at] lacolonial [dot] com [dot] co	Carrera 7 #57-43 Bogota¡
Colombia	Musical Cedar S.A.S	+574-444-6150	contacto [at] musicalcedar [dot] com	Cra. 49 #61 Sur 540, Bodega 161 Sabaneta, Antioquia
Colombia	Musicales Ortizo S.A.	+571-329-7777	importaciones [at] ortizo [dot] com [dot] co	Carrera 7 # 56A - 54, Bogota - Colombia
Costa Rica	Instrumentos Musicales La Voz	+506-2223-6705	ventas [at] lavozcr [dot] com	Avenida 10 Calle 16 100 Metros Norte de la Parada de Buses de Puntarenas San Jose
Costa Rica	Mundo Musical	+506-2222-7037	ventas [at] mundomusicalcr [dot] com	Calles 3 y 5, Avenida 14 San Jose
Croatia	Music Max d.o.o	+386 (0)3 492 53 51	info [at] musicmax [dot] si	Levstikova Ulica 1D 3000 Celje Si
Cyprus	Panasound Music Center Ltd	+357 22 442302	panasnd [at] spidernet [dot] com [dot] cy	24 Strovolos Avenue, 2018 Nicosia
Cyprus	K.A. Music Gallery LTD	00357 22466644	info [at] musicgallery [dot] com [dot] cy	169 Athalassas Avenue, 2015 Nicosia, Cyprus
Czech Republic	Rockster Music	+420 724 336 810	rockster [at] rockster [dot] us	Vsestudy 3 Veltrusy 27746 Czech Republic
Denmark	EM Nordic A/S	+45 32 34 00 00	info [at] emnordic [dot] dk	Hammerholmen 9D, DK-2650 Hvidovre
Dominican Republic	Musitempo C.A.	+1 (809) 548-7888	info [at] musitempo [dot] com	Eugenio Deschamps #6 Los Prados Santo Domingo
Ecuador	Instrumentos Musicales Cervantes	+5934-223-3886	cervantesgye [at] gmail [dot] com	alborada 12 Ava Etapa Av. Benajamin Carrion Manzana 18 Local #5 Guayaquil
El Salvador	Electronica 2001 S.A	+503-2260-9090	info [at] musiccenterpro [dot] com	Alameda Roosevelt 3212 San Salvador
El Salvador	Omni Music	(503) 2262-0788	javier [dot] aranda [at] omnimusicsv [dot] com	75 Av. Nte Y Alameda Juan Pablo Ii #4010 S.S.
Estonia	Rock Distribution	+371 26454369	info [at] rock-distribution [dot] com	Gales iela 27, Sigulda, LV-2150
Finland	EM Nordic Finland OY	+358 207 282 200	info [at] emnordic [dot] fi	Hermannin Rantatie 10, FI-00580 Helsinki
France	Algam (Gaffarel division)	+33 2 40 18 37 00	ernieball-musicman [at] algam [dot] net	2, Rue De Milan Thouare Cedex 44484
Germany	Musik Meyer GmbH	+49 (0) 6421 - 989-0	info [at] musik-meyer [dot] de	Industriestrasse 20 35041 Marburg - Germany
Greece	Stollas Music/Zozef Music	+30 210 4131 411	infosales [at] stollas [dot] com	10 Kolokotroni Str. 18531 Piraeus
Guatemala	Preludio Musical	+502 2251 4417	info [at] domisol [dot] com [dot] gt	4ta. Avenida 13-18 Zona 1 Guatemala City, Guatemala
Guatemala	Instrumentos S.A.	+502-2436-1732	dinsa001 [at] gmail [dot] com	11 Calle 17-42 Residenciales Nimajay Zona 7 de Mixco Guatemala City Zona 7
Guatemala	Casa Instrumental	+502-2429-9090	info [at] casainstrumental [dot] com	1era Calle 34-47 Guatemala City Zona 7
Honduras	Kamar S.R.L.	+504-2552-9041	info [at] cdlmusica [dot] com	3ra Avenida 9 y 10 Calle S.O. Frente al Correo Nacional San Pedro Sula
Hong Kong	Tom Lee Music Co. Ltd.	+852 2723 9932	music [at] tomleemusic [dot] com	1-9 Cameron Lane, Tsimshatsui, Kowloon
Hong Kong	Parsons Music	(852) 2333 1863	mailto [at] parsonsmusic [dot] com	8Th Floor, Railway Plaza, 39 Chatham Road South, Tsimshatsui, Kowloon, Hong Kong
Hungary	Sicamber Trade Co. LTD	+36/26-737-222	ernieballhungary [at] gmail [dot] com	2013 Pomaz Petofi Sandor utca 43 Hungary
Iceland	Hljodfaerahusid	+354 415 5600	info [at] hljodfaerahusid [dot] is	Sidumula 20, 105 Reykjavik
Indonesia (Ernie Ball Strings & Accessories)	PT. Swee Lee Musika	+62 21 27939019	cm [dot] guitar [at] sweelee [dot] com	Ruko Arteri Pondok Indah, Jl. Sultan Iskandar Muda kav. 77-78 No. 6, Jakarta Selatan 12240
Indonesia (Music Man instruments)	Hi End Guitar	+62 (838) 888-1119	Sales [at] hiendguitar [dot] com	Plaza semanggi 3rd fl #10 Jakarta selatan 12930
Israel	Wild Guitars	+972-3-5473613	info [at] wildguitars [dot] co [dot] il	50 Ussishkin Street Ramat Hasharon Israel 4720911
Italy	Algam Eko	(39) 0733 227 1	eb [at] algameko [dot] com	Via O. Pigini, 8 - Montelupone (MC), 62010
Japan	Korg	0570-666-569	kid-master [at] korg [dot] co [dot] jp	4015-2, Yanokuchi, Inagishi, Tokyo, Japan postal code: 2060812
Korea	Guitarnet	+82 2 738 0801	info [at] guitarnet [dot] co [dot] kr	11, Apgujeong-Ro 42-Gil, Gangnam-Gu, Seoul, 06017, Korea
Kyrgyz Republic	Dynatone	+7 (495) 215-55-22	ernieball [at] rtu [dot] ru	127474, Russia, Moscow Dmitrovskoe shosse, 64/4
Latin America & Caribbean	Consolidated Music	(305) 437-9798	sales [at] consolidated-music [dot] com	6304 NW 99th Avenue Miami, FL 33178
Latvia	Rock Distribution	+371 26454369	info [at] rock-distribution [dot] com	Gales iela 27, Sigulda, LV-2150
Lithuania	Rock Distribution	+371 26454369	info [at] rock-distribution [dot] com	Gales iela 27, Sigulda, LV-2150
Luxembourg	Algam Benelux (AB Music)	+ 32 3 334 47 50	info [at] algambenelux [dot] be	Ankerrui 20 2000 Antwerpen Belgium
Macedonia	Music Max d.o.o	+386 (0)3 492 53 51	info [at] musicmax [dot] si	Levstikova Ulica 1D 3000 Celje Si
Malaysia	Bentley Music Sdn. Bhd.	+603-7727 3333	contactus [at] bentleymusic [dot] com	Wisma Bentley Music, 3, Jalan PJU 7/2, Mutiara Damansara, 47810, Petaling Jaya, Selangor.
Malaysia	JS Music Sdn Bhd	+603-21 444 555	contact [at] jsmusic [dot] com [dot] my	No. 133, Jalan Imbi 55100 Kuala Lumpur,
Malaysia	Swee Lee Music Sdn. Bhd.	+60 3-3099 4630	support [at] sweelee [dot] com [dot] my	Lot10 Flagship Store: T16 & T17, 3rd Floor,Lot 10 Shopping Centre, 50, Jalan Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur
Malta	Wave Malta	+356 21 230229	info [at] wavemusicmalta [dot] com	15 The Mall Floriana FRN1472 Malta
Mauritius	Damoo	+230 212 0583	damoo [at] intnet [dot] mu	13, Chaussee Street Port Louis
Mexico	Casa Veerkamp S.A. de C.V.	55 56680480	ventas [at] casaveerkamp [dot] com	Av. Toluca #323, Olivar de los padres, AlcaldÃa Alvaro Obregon, CDMX
Moldova	Sicamber Trade Co. Ltd.	+36/26-737-222	info [at] ernieball [dot] ro	43 Petofi Sandor Street, Pomaz, 2013, Hungary
Montenegro	Music Max d.o.o	+386 (0)3 492 53 51	info [at] musicmax [dot] si	Levstikova Ulica 1D 3000 Celje Si
Netherlands	Algam Benelux (AB Music)	+32 3 334 47 50	info [at] algambenelux [dot] be	Ankerrui 20 2000 Antwerpen Belgium
New Zealand	Music Ways	+64 9 477 0384	rhys [at] musicways [dot] co [dot] nz	PO Box 305-111, Triton Plaza North Shore City, Auckland 0757 New Zealand
New Zealand	Music NZ Ltd.	+64 9 270 4001	adam [at] webbgroup [dot] co [dot] nz	PO Box 132 015, Sylvia Park 1644, Auckland, New Zealand
Nicaragua	Junior Music	+505-2270-5052	juniormusicnic [at] gmail [dot] com	Calle Principal Altamira Sinsa 1c. al Norte #511 Managua
Norway	EM Nordic AS	+47 67 16 75 00	info [at] emnordic [dot] no	Ensjoveien 7, 0655 Oslo
Panama	Compañía Alfaro	+507-269-0065	tiendaonline [at] cialfaro [dot] com	Via Argentina, No. 72, Edificio Compania Alfaro Panama City
Paraguay	Music Hall	+59521-446-715	info [at] musichall [dot] com [dot] py	Teniente FariÃ±a 962 Asuncion
Peru	Audiomusica	1-4471181	contactoweb [at] audiomusica [dot] com [dot] pe	AV. Benavides # 170 Miraflores - Lima - Peru
Peru	Casa Musical Huaman	01-424 6822 / 01- 3737 008 946420445 / 934065993	casamusicalhuaman [at] hotmail [dot] com	Jiron Angaraes 713 Lima 01
Perú	Audiomusica S.R.L	51-1-4998705/ 950112910	audiomusicaperu [at] hotmail [dot] com	Address :Pje Coronel Enrique Montes 180 Int.135 Lima
Philippines	JB Music & Sports Inc.	(02) 638 4732	purchasing [at] jbmusic [dot] com [dot] ph	Unit 1906-1909 Prestige Tower, Emerald Ave., Ortigas Center, Pasig City
Poland	Music Info	+48 12 2672480, +48 12 2673739	poczta [at] music [dot] info [dot] pl	ul. Zamknieta 10, 30-554 Krakow
Portugal	Music Distribucion	+34 93 422 1811	info [at] musicdistribucion [dot] com	c/Garcilaso, 11-15, 08027 Barcelona
Republic of Belarus	Dynatone	+7 (495) 215-55-23	ernieball [at] rtu [dot] ru	127474, Russia, Moscow Dmitrovskoe shosse, 64/4
Republic of Kazakhstan	Dynatone	+7 (495) 215-55-23	ernieball [at] rtu [dot] ru	127474, Russia, Moscow Dmitrovskoe shosse, 64/4
Romania	Sicamber Trade Co. Ltd.	+36/26-737-222	info [at] ernieball [dot] ro	43 Petofi Sandor Street, Pomaz, 2013, Hungary
Russia	Dynatone	+7 (495) 215-55-22	ernieball [at] rtu [dot] ru	127474, Russia, Moscow Dmitrovskoe shosse, 64/4
Serbia	Music Max d.o.o	+386 (0)3 492 53 51	info [at] musicmax [dot] si	Levstikova Ulica 1D 3000 Celje Si
Singapore	35 Guitar Avenue	+65 89527432	info [at] 35guitar [dot] sg	35 Selegie Road Parklane Shopping mall #01-30 (188307)
Singapore	Swee Lee Holdings Pte Ltd	+65 3163 5618	support [at] sweelee [dot] com [dot] sg	Star Vista Flagship Store: 1 Vista Exchange Green, #01-07/08/09/10 The Star Vista, Singapore 138617
Slovakia	Rockster Music	+420 724 336 810	rockster [at] rockster [dot] us	Vsestudy 3 Veltrusy 27746 Czech Republic
Slovenia	Music Max d.o.o	+386 (0)3 492 53 51	info [at] musicmax [dot] si	Levstikova Ulica 1D 3000 Celje Si
South Africa	Paul Bothner Pty Ltd	+27 (021) 799 4900	public [at] musicaldistributors [dot] co [dot] za	Royal Cape Park Unit 24 Londonderry Road Ottery 7800 Capetown
Spain	Music Distribucion	+34 93 422 1811	info [at] musicdistribucion [dot] com	c/Garcilaso, 11-15, 08027 Barcelona
Sweden	EM Nordic	+46 8 603 2300	info [at] emnordic [dot] se	Stensatravagen 3, 127 39 Skarholmen
Switzerland	Musik Meyer AG	+41 44 730 5505	info [at] musikmeyer [dot] ch	Spitalstrasse 74, CH-8952 Schlieren
Taiwan	Sea Fortune Co Ltd	+886 2 2298-3688	irene [dot] chan [at] seafortune [dot] com [dot] tw	Rm. 409, 4F.-3, No. 3, Wucyuan 1St Rd., Sinjhuang Dist., New Taipei City 24892, Twaian (R.O.C.)
Thailand	Music Concept	+662 255 6448	musicconcept [at] musicconcept [dot] co [dot] th	4/1-2 CentralWorld, 3rd Floor, Room # B333, Rajadamri Road, Pathumwan, Bangkok, 10330
Thailand	Yong Seng Musical	+662 435 5364, +662 435 5365	yongsengmusical [at] hotmail [dot] com	22/1-4 Arun Amarin Road Arun Amarin, Bangkok Noi Bangkok 10700
Turkey	Zuhal Dis Ticaret A.S.	+90 212 249 8510	info [at] zuhalmuzik [dot] com	Galipdede Caddesi, No:33, Tunel, Beyoglu, 34420, Istanbul
Ukraine	In-Jazz	011-380 -44-303-9503	info [at] injazz [dot] ua	1, Druzhby Narodov blvd Kiev, 03150, Ukraine
United Arab Emirates	Thomsun Trading Est.	+971 4 2693359	mikhail [at] thomsun [dot] ae	P.O. Box 6419 \| Dubai \| United Arab Emirates
United Kingdom	Strings & Things Ltd.	+44 12 734 40442	sales [at] stringsandthings [dot] co [dot] uk	Unit 3/ 4, 202-210 Brighton Road, Shoreham by Sea, West Sussex BN43 6RJ
Uruguay	Palacio de la Música	(+598) 29093333	info [at] palaciodelamusica [dot] com [dot] uy	Av. 18 de Julio 869
Uzbekistan	Dynatone	+7 (495) 215-55-23	ernieball [at] rtu [dot] ru	127474, Russia, Moscow Dmitrovskoe shosse, 64/4
Vietnam	Guitar Plus VN / The Pentatonic Trading Co., Ltd.	+84.912.661.586	guitarplus [dot] vn [at] hotmail [dot] com	14B Hao Nam Street, Dong Da Dist., Hanoi, Vietnam
Vietnam	Viet Thuong Corp.	+84 919733091	don [at] doremishop [dot] vn	386 CMT8, dist.3, HCMC
Vietnam	Công Ty TNHH Âm Nhac Swee Lee	+84 90 904 3619	support [at] sweelee [dot] vn	1058 Nguyen Van Linh, #03-10, Quan 7, Ho Chi Minh, Vietnam

For more information regarding international stores please read.

International Headquaters

53-973 Polk St. Coachella,
CA 92236, USA
Phone: +1-800-543-2255
Fax: +1-800-577-3225

India Customer Care